Customers Reviews
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Title: This review is for Tyler Hills, Service Posted On: 4/14/24 Review For: Tyler Hills Rating: 
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| Summary: This review is for Tyler Hills, Service manager. He was a gem, with excellent and timely communications with me as we navigated a challenge. I am a retired engineer and am a data person, getting a pre-trip inspection on my 2017 Sprinter 3500 based camper van. He was gracious enough to give me the added info recorded by the techs, such as the 7 mm of brake pad left, rather than just good, over 4mm on the multi point inspection report. And when the techs found a leak in the rear differential cover (likely caused by road debris impact) he was able to send me pics, and the estimate and got the part ordered and managed to get me on the road by Thursday afternoon! Tyler made what could have been a bad start to a 3 month road adventure much more pleasant than it might have been.
Back story: I had made an appointment for a Tuesday at 10 am for a pre-trip vehicle inspection for my Sprinter RV van. Tyler was completely up front with me about the fact that they were short 1 sprinter tech, and it would be Wednesday before it would be looked at. Not his fault, and I appreciated his honesty. He texted or called several times Wednesday, keeping me apprised of progress. And when the differential cover leak was found, he let me know quickly so the part could be ordered and delivered and installed Thursday. I will definitely ask for Tyler for my next service check!! |
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Title: Bryan Moser was extremely professional Posted On: 4/13/24 Review For: Bryan Moser Rating:
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| Summary: Bryan Moser was extremely professional and helpful in managing the service of my vehicle |
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Title: Ordered custom 2024 GLC and was kept up Posted On: 4/12/24 Review For: Lilian Mylett Rating:
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| Summary: Ordered custom 2024 GLC and was kept up-to-date on progress from production to delivery. My overall experience with Sales Rep Lilian Mylett was always professional and respectful. She is friendly, personable, knowledgeable, and super responsive with answers to questions/text messages. She represents Crown Mercedes with enthusiasm and always a smile. |
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Title: Bryan Moser was excellent and professio Posted On: 4/12/24 Review For: Bryan Moser Rating:
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| Summary: Bryan Moser was excellent and professional. |
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Title: Dave was wonderful in assisting me with Posted On: 4/12/24 Review For: Dave Kohler Rating:
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| Summary: Dave was wonderful in assisting me with my car. He made sure I had a loaner while car was being repaired. Kept me up to date, sent a video of repair needing to be done. Was very efficient .Thank you. |
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Title: Dan Boshkovski our salesman was great i Posted On: 4/12/24 Review For: Dan Boshkovski Rating:
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| Summary: Dan Boshkovski our salesman was great in helping us choose the best car for us. First time Mercedes buyer and I will definitely buy another one. Thank you Dan for everything you did for us from the time of purchase to going over everything when we picked up the car. Looking forward to you helping us on the next one in the future. Great job. |
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Title: We had our new GLC in for the diamond finish. Posted On: 4/11/24 Review For: Dave Kohler Rating:
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| Summary: We had our new GLC in for the diamond finish. As always, Dave Kohler took excellent care of us. |
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Title: Lily did a good job i lv my M Benz Posted On: 4/11/24 Review For: Lilian Mylett Rating:
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| Summary: Lily did a good job i lv my M Benz |
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Title: Working with Dan and Lily was an absolu Posted On: 4/10/24 Review For: Dan Boshkovski, Dan Hawks, Lilian Mylett Rating:
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| Summary: Working with Dan and Lily was an absolute phenomenal experience from start to finish. They worked tirelessly with us to obtain our business. We are happy to be part of the Mercedes Family as well as the Crown Eurocars family. Thank you again. |
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Title: Great service overall! Posted On: 4/9/24 Review For: Rating:
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| Summary: Great service overall! |
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