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Title: Great service. Posted On: 3/17/26 Review For: Ross Geiger Rating: 
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| Summary: Great service. Hope to work with Rob again in the future. Very professional. Great communication. |
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Title: A Five-Star Experience All Around Posted On: 3/14/26 Review For: JR Rodriguez Rating:
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| Summary: JR provided attention to detail and a friendly, respectful attitude. He has clear communication, professionalism and prompt service. |
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Title: Justin Christian service dept . Very ki Posted On: 3/13/26 Review For: Justin Christian Rating:
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| Summary: Justin Christian service dept . Very kind and responsive to all my text messages |
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Title: JR Rodriguez Posted On: 3/12/26 Review For: JR Rodriguez Rating:
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| Summary: The best! JR Rodriguez at Mercedes Riverside is amazing. The service team is great. From my first car 20 years ago to my current vehicle. I live in Ontario near Mercedes Ontario and I choose Riverside because of their professional work, honesty, and integrity. My loyalty doesnt come easy but Riverside Mercedes staff has earned my loyalty. |
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Title: Ok so I pulled up to the service drive Posted On: 3/12/26 Review For: JR Rodriguez Rating:
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| Summary: Ok so I pulled up to the service drive to pick up my vehicle as it was finished and was immediately greeted by the super nice service greeter who took me into the service department and helped me find my advisor as this was the first time going to the service department.
My Service Advisor, JR Rodriguez was there to help me with the pick up of my vehicle. He kindly explained in detail the service that was performed on my car. Went over the paperwork and then helped me out to my car. They delivered it washed and clean on the inside. He continued to show me the work that was performed and helped me understand what they did on it.
I really had a great experience with this dealership and appreciate the excellent experience that I had. Thank you. |
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Title: Ross Geiger my service representative a Posted On: 3/11/26 Review For: Ross Geiger Rating:
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| Summary: Ross Geiger my service representative at the dealership was very helpful, knowledgeable, polite and customer friendly. He coordinated the replacement of my car battery with complimentary car wash in record time. I will continue working with him at this dealership in the future. |
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Title: Its the 2nd time I had Ross help me. H Posted On: 3/10/26 Review For: Ross Geiger Rating:
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| Summary: Its the 2nd time I had Ross help me. He is amazing and completely professional with his service. I really appreciate him. |
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Title: Alex Ramirez is fantastic! He made sure Posted On: 3/6/26 Review For: Alex Ramirez Rating:
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| Summary: Alex Ramirez is fantastic! He made sure my replacement part was covered by warranty and showed me how to check the depth of my tire tread! Alex is the guy to go to! |
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Title: I just had Warranty work performed at W Posted On: 3/6/26 Review For: Justin Christian Rating:
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| Summary: I just had Warranty work performed at Walter's Mercedes for my 2020 Mercedes S560. Justin Christian, my service advisor has always provided excellent Service. He keeps me posted daily on the status of the repairs. I am extremely satisfied with the service. Thank you Justin. |
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Title: Danny Ventura did an excellent job in h Posted On: 3/5/26 Review For: Danny Ventura Rating:
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| Summary: Danny Ventura did an excellent job in helping us navigate through our vehicle repairs. Thanks again! |
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