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Title: Posted On: 3/31/26 Review For: Alex Ramirez, Tyler Usary Rating: 
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| Summary: Walters had a car I was interested in and Tyler provided great customer service. The purchasing process was quick and to the point, which I liked. He personally followed up on a part that was to be replaced and kept in communication after the sale, which I appreciated. He also gave me his personal charger when the CPO car I purchased was missing one. Also shout out to Alex in service dept and Jesse in parts dept for their consistent exceptional service. |
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Title: Service on water coolant pipe Posted On: 3/31/26 Review For: Joseph Loera Rating: 
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| Summary: My dislike is that I was not expecting a very high price to repair my water coolant pipe But I really appreciate Joe Loera helping me reduce the price to an affordable price Still high for a retired person On questions you have are for the dealership and my answers are towards Joe |
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Title: I cant say enough good things about my advisor, Alex Posted On: 3/26/26 Review For: Alex Ramirez Rating:
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| Summary: I cant say enough good things about my advisor, Alex Ramirez. He has been providing excellent service for me for more years than I can remember. Thank you, Alex |
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Title: I just had a Service A performed at Wal Posted On: 3/26/26 Review For: Justin Christian Rating:
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| Summary: I just had a Service A performed at Walter's Mercedes for my 2020 Mercedes S560 and also had to replace a cracked windshield. Justin Christian, my service advisor provided excellent service. He keeps me posted daily on the status of the repairs. I am extremely satisfied with the service. Thank you Justin. |
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Title: Justin Christian,Service advisor is the best cool dude Posted On: 3/25/26 Review For: Justin Christian Rating:
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| Summary: Justin Christian,Service advisor is the best cool dude very transparent and honest. After my not so good previous experience with another Service advisor Justin makes sure I was good and went above and beyond for my car and even get me discounts love that guy man I told him I'll be my Service advisor moving forward. |
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Title: JUSTIN CHRISTIAN COOL DUDE Posted On: 3/25/26 Review For: Justin Christian Rating:
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| Summary: JUSTIN CHRISTIAN my service advisor last Friday was awesome after my not so good previous experience with another service advisor, Justin took good care of me and even get me discount. He's definitely going to be my only service advisor moving forward. |
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Title: Justin Christian is best, after explain Posted On: 3/24/26 Review For: Justin Christian Rating:
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| Summary: Justin Christian is best, after explaining about my previous experience with other service advisor, Justin make sure everything was good and follow up promptly, timely and respectfully. He made my day that day and even did everything possible to get me more discount,Justin is the man . |
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Title: Ross Geiger was Very professional on ti Posted On: 3/18/26 Review For: Ross Geiger Rating:
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| Summary: Ross Geiger was Very professional on time and excellent experience |
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Title: Justin Christian has been a stellar ser Posted On: 3/18/26 Review For: Justin Christian Rating:
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| Summary: Justin Christian has been a stellar service liaison at Walter's MB Riverside for me that's why I'm here to write to tell you about it. Fall of 2025 while I was overseas coordinating for a period of 2 months that we had to fight the insurance for funding to fix what I thought was legit ask. Long story short, Justin and his boss worked with me, make exceptions for keeping the car far longer than expected, in the end even though I had to pay out of pocket but I was amazed at their stellar service and workmanship. Due to that episode, after I returned back to the States, I had such confidence in their ability (honesty, competence, empathy), I gradually spend over $10k on tuning up my CLK 500 Cabriolet, from all new Pirelli tires, to new coolant system refresh with new coolant box and sensors, transmission flush and seal, 24 valve covers and seal and myriads of other mechanical tune ups, all the major performance components to manufacture spec on the M113.969 4966cc V8 legendary engine. I just drove long distance from LA to Sacramento, I'll tell you the engine is butter smooth, no vibration, powerfully responsive - tbh feels like new, CONFIDENT even on long stretch hill climb going at high speed, especially during passing. You may wonder just how real is the sales pitch that at Walters MB really is the award winning service compared to all other MB dealers? Doubt no more. Because I am one of the most cutthroat customer who does his homework and Walters passed with flying colors and Justin Christian is the man you want with his management team and his service engineer(s). I rather spend my money here than some cheaper non-certified mechanics elsewhere on my Mercedes. |
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Title: Great service. Posted On: 3/17/26 Review For: Ross Geiger Rating:
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| Summary: Great service. Hope to work with Rob again in the future. Very professional. Great communication. |
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