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Author: the1casey
Title: I cant say enough good things about my
Posted On: 12/31/25
Review For: Justin Christian
Rating:
Summary:
I cant say enough good things about my experience with Justin Christian at Mercedes-Benz Riverside! My car needed warranty work, and Justin handled everything with incredible speed and professionalism. The repair was completed much faster than I expectedno waiting around for days, and everything was done right the first time. What really stood out was how clean the car was when I picked it up. It looked like it had just come off the showroom floorinside and out. Justin clearly takes pride in his work and goes the extra mile to make sure customers leave happy. His communication was excellent toopolite, clear, and always friendly. If youre looking for top-notch service at Mercedes-Benz Riverside, ask for Justin Christian. Hes the real deal! Highly recommend! Thank you, Justinyou made a stressful situation easy and enjoyable!
Author: Chris James
Title: Rachel Serna at MercedesBenz of Riversi
Posted On: 12/31/25
Review For: Rachel Serna
Rating:
Summary:
Rachel Serna at MercedesBenz of Riverside consistently goes above and beyond she's professional, attentive, and genuinely committed to outstanding service.
Author: mark james
Title: Alex Ramirez was friendly and informati
Posted On: 12/31/25
Review For: Alex Ramirez
Rating:
Summary:
Alex Ramirez was friendly and informative. He explained what was going to be done before work began, and explained everything again after the work was completed.
Author: markisson5
Title: The staff, including Joseph Loera who assisted me, was
Posted On: 12/31/25
Review For: Joseph Loera
Rating:
Summary:
The staff, including Joseph Loera who assisted me, was friendly and professional. One of my concerns was solved even before paperwork was completed.
Author: cjames949
Title: Rachel Serna at MercedesBenz of Riverside
Posted On: 12/31/25
Review For: Rachel Serna
Rating:
Summary:
Rachel Serna at MercedesBenz of Riverside consistently goes above and beyond she's professional, attentive, and genuinely committed to outstanding service.
Author: Shawn Biglow
Title: Danny Ventura followed up on getting my
Posted On: 12/30/25
Review For: Danny Ventura
Rating:
Summary:
Danny Ventura followed up on getting my windshield replaced and went out of his way to make sure it got done even though dealing with the insurance is not always the easiest thing he communicated throughout the process texted me and kept me informed. Hes a great asset to your company. Thank you, Danny.
Author: MariaBiglow
Title: Danny Ventura is a great service adjuster.
Posted On: 12/28/25
Review For: Danny Ventura
Rating:
Summary:
Danny Ventura is a great service adjuster. He followed through with my insurance and got my windshield replaced. Not only that, but communicated the progress throughout this period of time. He made it happen, even though dealing with insurance companies isn't always easy. He went beyond his scope of job duties, and I can 100% recommend him to anyone, and I thank him for his follow through. He also made sure I received a loaner, no waiting, no problem, efficiently. Great job, and professionalism from Danny.
Author: Maria Biglow
Title: Great service and professional experience
Posted On: 12/28/25
Review For: Danny Ventura
Rating:
Summary:
Great service, professional experience, communication, and follow-up received from Danny Ventura.
Author: Erik Ramirez
Title: Joseph Loera provided us with great cus
Posted On: 12/27/25
Review For: Joseph Loera
Rating:
Summary:
Joseph Loera provided us with great customer service. Also the staff at the door was friendly and knowledgeable. They got us in and out of there quickly. I would recommend Mercedes-Benz of Riverside, everyone is friendly and helpful. Great service always!
Author: Suzan Mokdad
Title: Justin Christian was awesome very profe
Posted On: 12/24/25
Review For: Justin Christian
Rating:
Summary:
Justin Christian was awesome very professional he has knowledge very polite super nice and fast got me in and out fast
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