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Title: Had to take the GLE down because we ran Posted On: 1/6/26 Review For: Ross Geiger Rating: 
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| Summary: Had to take the GLE down because we ran over something on the freeway that ripped out the liner in the wheel well. Ross checked it out and had me on the road clean and repaired in under 2 hours. Very satisfied with the customer service. |
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Title: I brought my vehicle in with a cranky n Posted On: 1/6/26 Review For: Alex Ramirez Rating:
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| Summary: I brought my vehicle in with a cranky noise especially when cold. Alex Ramirez gave me a warm welcome and made arrangements for my ride home. He also arranged transportation for me to pick up my vehicle when it was ready. My car was washed and detailed. Excellent job all around |
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Title: I cant say enough good things about my Posted On: 12/31/25 Review For: Justin Christian Rating:
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| Summary: I cant say enough good things about my experience with Justin Christian at Mercedes-Benz Riverside!
My car needed warranty work, and Justin handled everything with incredible speed and professionalism. The repair was completed much faster than I expectedno waiting around for days, and everything was done right the first time.
What really stood out was how clean the car was when I picked it up. It looked like it had just come off the showroom floorinside and out. Justin clearly takes pride in his work and goes the extra mile to make sure customers leave happy.
His communication was excellent toopolite, clear, and always friendly. If youre looking for top-notch service at Mercedes-Benz Riverside, ask for Justin Christian. Hes the real deal! Highly recommend!
Thank you, Justinyou made a stressful situation easy and enjoyable! |
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Title: Rachel Serna at MercedesBenz of Riversi Posted On: 12/31/25 Review For: Rachel Serna Rating:
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| Summary: Rachel Serna at MercedesBenz of Riverside consistently goes above and beyond she's professional, attentive, and genuinely committed to outstanding service. |
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Title: The staff, including Joseph Loera who assisted me, was Posted On: 12/31/25 Review For: Joseph Loera Rating:
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| Summary: The staff, including Joseph Loera who assisted me, was friendly and professional. One of my concerns was solved even before paperwork was completed. |
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Title: Rachel Serna at MercedesBenz of Riverside Posted On: 12/31/25 Review For: Rachel Serna Rating:
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| Summary: Rachel Serna at MercedesBenz of Riverside consistently goes above and beyond she's professional, attentive, and genuinely committed to outstanding service. |
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Title: Alex Ramirez was friendly and informati Posted On: 12/31/25 Review For: Alex Ramirez Rating:
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| Summary: Alex Ramirez was friendly and informative. He explained what was going to be done before work began, and explained everything again after the work was completed. |
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Title: Danny Ventura followed up on getting my Posted On: 12/30/25 Review For: Danny Ventura Rating:
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| Summary: Danny Ventura followed up on getting my windshield replaced and went out of his way to make sure it got done even though dealing with the insurance is not always the easiest thing he communicated throughout the process texted me and kept me informed. Hes a great asset to your company. Thank you, Danny. |
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Title: Danny Ventura is a great service adjuster. Posted On: 12/28/25 Review For: Danny Ventura Rating:
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| Summary: Danny Ventura is a great service adjuster. He followed through with my insurance and got my windshield replaced. Not only that, but communicated the progress throughout this period of time. He made it happen, even though dealing with insurance companies isn't always easy. He went beyond his scope of job duties, and I can 100% recommend him to anyone, and I thank him for his follow through. He also made sure I received a loaner, no waiting, no problem, efficiently. Great job, and professionalism from Danny. |
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Title: Great service and professional experience Posted On: 12/28/25 Review For: Danny Ventura Rating:
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| Summary: Great service, professional experience, communication, and follow-up received from Danny Ventura. |
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