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Title: Ross Geiger was extremely helpful in my Posted On: 1/11/26 Review For: Ross Geiger Rating: 
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| Summary: Ross Geiger was extremely helpful in my recent service visit to Walters Mercedes. All aspect were timely and professional. |
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Title: Appointments are always available, quic Posted On: 1/11/26 Review For: Alex Ramirez Rating:
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| Summary: Appointments are always available, quick customer service, love the snacks and cleanliness and coffee inside. Alex is super helpful always and exceeds my expectations with completion time and results of my cars. Thanks for washing and vacuuming my vehicle! |
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Title: Thank you Justin Christian my new servi Posted On: 1/11/26 Review For: Justin Christian Rating:
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| Summary: Thank you Justin Christian my new service advisor |
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Title: Look, if youre driving a Mercedes, you Posted On: 1/9/26 Review For: Justin Christian, Tyler Usary Rating:
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| Summary: Look, if youre driving a Mercedes, you expect excellence. Not just in the car, but in the people who keep it running like the precision machine it is. Walters Mercedes-Benz of Riverside (yes, the one in Riverside, CA) delivers exactly that and then some.
This place is one of the best service centers Ive experienced. The entire operation runs like a well-oiled rocket: efficient, no nonsense, zero drama.
Huge shoutout to Tyler Usary, the Service Manager. The guy is excellent courteous, polite, and genuinely professional. His leadership is the reason everything flows so smoothly. He keeps the team sharp, the processes tight, and the customer experience top-tier. In a world full of excuses, Tyler gets it done right.
And lets talk about Justin Christensen, my service advisor. Absolute rockstar. Super communicative, kept me in the loop every single step of the way while they had my Mercedes. No vague updates, no waiting in the dark just clear, timely info that made the whole process effortless.
I love this place. Truly. Ill be back for all future service, no question. And when its time for my next Mercedes? Ill be buying it right here, just like my previous one.
If youre in the Inland Empire and want service that matches the badge on your hood go to Walters Mercedes-Benz of Riverside. Ask for Tyler and Justin. You wont be disappointed.
Efficiency. Excellence. Mercedes-level standards. Thats how its done |
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Title: Had to take the GLE down because we ran Posted On: 1/6/26 Review For: Ross Geiger Rating:
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| Summary: Had to take the GLE down because we ran over something on the freeway that ripped out the liner in the wheel well. Ross checked it out and had me on the road clean and repaired in under 2 hours. Very satisfied with the customer service. |
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Title: I brought my vehicle in with a cranky n Posted On: 1/6/26 Review For: Alex Ramirez Rating:
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| Summary: I brought my vehicle in with a cranky noise especially when cold. Alex Ramirez gave me a warm welcome and made arrangements for my ride home. He also arranged transportation for me to pick up my vehicle when it was ready. My car was washed and detailed. Excellent job all around |
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Title: Walters Mercedes Benz service dept in Riverside is Posted On: 1/6/26 Review For: Alex Ramirez Rating:
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| Summary: Walters Mercedes Benz service dept in Riverside is outstanding. Service advisors Mr. Alex Ramirez always goes above and beyond to accommodate their clients. The service is always outstanding and the customer care is exceptional.
Much appreciated |
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Title: Mercedes Deluxe Posted On: 1/6/26 Review For: Alex Ramirez Rating:
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| Summary: I have always got excellent attention and service. Any questions or concerns are promptly addressed. Alex Ramirez is very thoughtful in ensuring my visits are positive. I highly recommend this dealership for any Mercedes concerns. |
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Title: 2017 Mercedes C300 Still Like New. Posted On: 1/6/26 Review For: Justin Christian Rating:
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| Summary: 2017 Mercedes C300 Still Like New.
Walter's has been taking care of our cars since 1990 and always does a great job. |
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Title: Danny Ventura helped me out when my GLE had an issue with Posted On: 1/6/26 Review For: Danny Ventura Rating:
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| Summary: Danny Ventura helped me out when my GLE had an issue with the ambient lighting. Got me in and out quickly even though it was obviously busy due to the holidays. Very satisfied. |
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