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Title: I had an excellent experience at Walter Posted On: 12/1/25 Review For: JR Rodriguez Rating: 
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| Summary: I had an excellent experience at Walters
Mercedes dealership. JR Rodriguez was a tremendous help from start to finish- knowledgeable, patient, and genuinely committed to making sure my Mercedes was taken care of. |
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Title: Excellent choice to have service comple Posted On: 11/29/25 Review For: Justin Christian Rating:
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| Summary: Excellent choice to have service completed here. Justin Christian was my advisor and everything went smoothly and on time. Large building that seems to handle a lot of service and sales, clean and comfortable with many locations to sit and wait which is what I did for this appointment. |
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Title: Posted On: 11/27/25 Review For: JR Rodriguez Rating:
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| Summary: Hats off to Mercedes Benz of Riverside for their outstanding service! I recently took my vehicle in for service and I was amazed how much care and concern I was shown about my service! They always go above and beyond the standard treatment, which is very much appreciated! Thank you JR and the service department for taking care of my service needs! If you have a Benz, I Highly recommend you give Walter's Mercedes Benz Riverside a chance to earn your business. Thank you!! |
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Title: As I always say Joseph Loera is my to go person for my Posted On: 11/27/25 Review For: Joseph Loera Rating:
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| Summary: As I always say Joseph Loera is my to go person for my vehicle service and all other information I need. I highly recommend Walters Mercedes Benz. Thank you Joseph |
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Title: Walter MB employees are usually courteous and Posted On: 11/25/25 Review For: JR Rodriguez Rating:
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| Summary: Walter MB employees are usually courteous and professional whenever I come here to service my SUV. |
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Title: Mercedes Benz of Riverside is a n excel Posted On: 11/24/25 Review For: Justin Christian Rating:
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| Summary: Mercedes Benz of Riverside is a n excellent dealership with great service department
I was recently taken care by Justin Christian who was prompt in taking care of my problem who kept me informed of the progress
Always had good service by everyone in Service department
Thank you |
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Title: Came in to check on a recall for an A22 Posted On: 11/19/25 Review For: Alex Ramirez Rating:
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| Summary: Came in to check on a recall for an A220. Ryan and Jacob in the service center were very courteous, knowledgeable, and professional. My partner and I met with Alex Ramirez and he solved all our problems and set up an appointment to for us today. Happy to be doing business with Mercedes Riverside. |
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Title: Always receive excellent customer service. Posted On: 11/15/25 Review For: Justin Christian Rating:
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| Summary: Always receive excellent customer service. Especially from Justin Christian, very professional and knowledgeable with Mercedes |
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Title: Alex Ramirez and technician Paul are de Posted On: 11/14/25 Review For: Alex Ramirez Rating:
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| Summary: Alex Ramirez and technician Paul are definitely the dream team! Amazing customer service very professional and knowledgeable. They have gone above and beyond for me to make sure that Im completely satisfied I appreciate them for that! I know my vehicle is in great hands because they have proven themselves over and over again. If your Mercedes needs any type of service these are your guys!!! I totally Recommend them!!! |
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Title: Posted On: 11/13/25 Review For: Dan Gressmann, Erwin Artacho, Lenard Baker, Ross Geiger, Tyler Usary Rating:
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic. I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walter's, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department. Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing. My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car. I cannot recommend Walter's Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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