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Title: Danny Ventura is a great service adjuster. Posted On: 12/28/25 Review For: Danny Ventura Rating: 
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| Summary: Danny Ventura is a great service adjuster. He followed through with my insurance and got my windshield replaced. Not only that, but communicated the progress throughout this period of time. He made it happen, even though dealing with insurance companies isn't always easy. He went beyond his scope of job duties, and I can 100% recommend him to anyone, and I thank him for his follow through. He also made sure I received a loaner, no waiting, no problem, efficiently. Great job, and professionalism from Danny. |
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Title: Joseph Loera provided us with great cus Posted On: 12/27/25 Review For: Joseph Loera Rating:
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| Summary: Joseph Loera provided us with great customer service. Also the staff at the door was friendly and knowledgeable. They got us in and out of there quickly. I would recommend Mercedes-Benz of Riverside, everyone is friendly and helpful. Great service always! |
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Title: Justin Christian was awesome very profe Posted On: 12/24/25 Review For: Justin Christian Rating:
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| Summary: Justin Christian was awesome very professional he has knowledge very polite super nice and fast got me in and out fast |
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Title: First class and professional all the way from the time I Posted On: 12/23/25 Review For: Joseph Loera, JR Rodriguez, Kelly Sandefur, Mark Interlicchia, Tyler Usary Rating:
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| Summary: First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable.
Because my car was going to be there for an extended period of time they put me in an E class rental. I didnt expect that.
While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. Theyll hold the car until I get back. |
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Title: Rachel Serna went above and beyond my expectations. Posted On: 12/22/25 Review For: Rachel Serna Rating:
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| Summary: Rachel Serna went above and beyond my expectations. She kept me informed every step of the way. VERY nice attitude and attention to detail. Right person for the right job. Look forward to working with her again.
L Hastings |
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Title: I was well taken care of by Mr. Posted On: 12/20/25 Review For: Ashley Botello, Christian Aparicio, Erwin Artacho, Joseph Loera, Lenard Baker Rating:
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| Summary: I was well taken care of by Mr. Irwin or Tacho and Joe Luo. Id like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley Ive been dealing with Walters ever since I was 17 years old and I really appreciate it and another name Id like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. Theres about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They cant go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth. |
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Title: Alex Ramirez was friendly and informati Posted On: 12/19/25 Review For: Alex Ramirez Rating:
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| Summary: Alex Ramirez was friendly and informative. He explained what was going to be done before work began, and explained everything again after the work was completed. |
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Title: Danny was pleasant, kind, good with cus Posted On: 12/16/25 Review For: Danny Ventura Rating:
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| Summary: Danny was pleasant, kind, good with customer service, and friendly.
We were doing 100,000 mile service we felt the prices were excessive. Danny was able to give us a discount through the website coupon. We had to bring the car back because the alignment was off. He was very helpful in getting that resolved so we thanked him for his good customer service. |
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Title: I highly recomend Walters mercedes in R Posted On: 12/16/25 Review For: JR Rodriguez Rating:
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| Summary: I highly recomend Walters mercedes in Riverside ask for JR Rodriguez in service department he made my experience great |
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Title: I am very happy with the service I had Posted On: 12/16/25 Review For: Danny Ventura Rating:
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| Summary: I am very happy with the service I had at Walters MBZ and I was taken care of by Danny Ventura who went the extra mile to solve my headlight problem that took some research but it was solved and I am very happy! |
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