Lia Toyota of Colonie Reviews
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Title: I worked with Christa at Lia Toyota, an Posted On: 4/3/26 Review For: Rating: 
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| Summary: I worked with Christa at Lia Toyota, and she was incredibly patient and professional from start to finish. She listened carefully to my needs clearly explained my options, and never pressured me. Even I delayed my purchase for months. When my first choice did not work out, she helped me find perfect alternative and make sure the deal worked for my family. Her honesty patience and customer first attitude are the reason I choose Lia Toyota. I highly recommend work with her. |
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Title: Posted On: 4/3/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: As usual, Art and his Team did a great Posted On: 4/2/26 Review For: Art Palazzolo Rating:
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| Summary: As usual, Art and his Team did a great job. I give them a 5 star rating. |
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Title: Cedric Sabb was very attentive, keeping Posted On: 4/1/26 Review For: Cedric Sabb Rating:
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| Summary: Cedric Sabb was very attentive, keeping me updated as to the status of my vehicle. |
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Title: We were very happy with our 5,000 mile Posted On: 4/1/26 Review For: Tim Ellis Rating:
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| Summary: We were very happy with our 5,000 mile check up of our 2023 Toyota Corolla, assisted by Tim Ellis of Lia Toyota of Colonie. He was cheerful and helpful to us newcomers to Lia's service center. |
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Title: First service on new RAV4. All went smo Posted On: 3/31/26 Review For: Justin Cole Rating:
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| Summary: First service on new RAV4. All went smooth Justin Cole was polite and courteous |
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Title: Posted On: 3/29/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: Scheduling access for this appointment Posted On: 3/25/26 Review For: Richard Grugan Rating:
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| Summary: Scheduling access for this appointment was impressively quick/next day. Richard Grugan was service provider, apologized for renovations of service area and escorted me to revised waiting area. Service was completed quickly and Richard applied discount coupon without asking. |
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Title: I went in a while ago for a free recall Posted On: 3/25/26 Review For: Rating: 
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| Summary: I went in a while ago for a free recall. They were just supposed to fix something quickly and then Id be on my way. However they ran a diagnostic and then ended up giving me a $4000 plus bill. I was shocked and confused, especially because I dont know a lot about cars. I let them do $800 of work and then brought the rest to my family member who is a mechanic. The main issue that was wrong with my car was that there was a leak in the muffler. Lia Toyota billed me over $3000 to fix that. My family member said they could fix it with $300 to $400. I understand that some profit needs to be made, but I guess my question is, why that much profit? If I did not have this family member to help me, I dont know what I would have done. |
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Title: Roberto Gracia.. Professional and easy- Posted On: 3/25/26 Review For: Roberto Gracia Rating:
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| Summary: Roberto Gracia.. Professional and easy-going. It's the kind of experience you want. I love Lia Toyota. Bought a new Corolla. |
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