Lia Toyota of Colonie Reviews
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Title: Joe Harrigan was knowledgeable, patient Posted On: 1/3/26 Review For: Rating: 
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| Summary: Joe Harrigan was knowledgeable, patient, and informative. I successfully used his sales expertise in January and July 2025. I was a repeat customer and Joe was friendly and accommodating both times. In 2026, Joe keeps in touch and Toyota service is a pleasure to use. |
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Title: rented the nissan kick two times this m Posted On: 1/3/26 Review For: Rating:
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| Summary: rented the nissan kick two times this month. moses and dillion were amazing. car was in perfect condition and clean! very affordable price and hassle free rental process! will definitely be back! |
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Title: I purchased a 2023 Toyota Tundra on 1/3 Posted On: 1/3/26 Review For: Rating:
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| Summary: I purchased a 2023 Toyota Tundra on 1/3/26 and had JohnHenry Phillips as a sales person. The transition was smooth and not much of a hassle. I love almost 2 hours away and I felt they did not waste my time. Would highly recommend. |
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Title: She has an attitude problem and very un Posted On: 1/3/26 Review For: Rating: 
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| Summary: She has an attitude problem and very unprofessional, after waiting for 2 hours and 30 minutes for an oil change I had to inquire about my vehicle in order to get answers, the mpi was terrible and non-descriptive, shaky, and unprofessional. |
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Title: My salesman, JohnHenry Phillips was ver Posted On: 1/3/26 Review For: Rating:
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| Summary: My salesman, JohnHenry Phillips was very helpful from beginning to end. Walked away with all my questions answered. Thank you!! |
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Title: Christa Gentile was very helpful and he Posted On: 1/2/26 Review For: Rating:
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| Summary: Christa Gentile was very helpful and helped me find the right car and deal for me! Without a doubt great service! She was very friendly and accommodating. Made the whole pricess quick and smooth! Will definitely be recommending to my friends and family! |
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Title: Art Palazzo is an excellent service wri Posted On: 1/1/26 Review For: Rating:
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| Summary: Art Palazzo is an excellent service writer. Very patient and seemed pretty knowledgeable, not a small thing with todays deluge of technology ( argh!). By happenstance, I had him help me previously with the starting battery issue in my 2024 Prius Prime. He put in extra effort to get it replaced under warranty should not have had to do it with known starting battery issues, so I was extra appreciative of his efforts. It would help a lot if Toyota used a heavier battery capable of surviving more than a week of two of inactivity, with the significant parasitic drain of modern, over-teched vehicles, and a better upfront notice of the issue and a MUCH better owners manual. it would help.
Thanks again Art |
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Title: Justin Cole was excellent and easy to w Posted On: 1/1/26 Review For: Rating:
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| Summary: Justin Cole was excellent and easy to work with. |
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Title: The Service Was Great From Start To Fin Posted On: 12/31/25 Review For: Sarah Richards Rating:
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| Summary: The Service Was Great From Start To Finish. Sarah Richards Was Awesome she Kept Me Informed On Everything That Was Going On And Advised Me On What Needed To Be Done. I Will Be Working With Her Again. |
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Title: I had the best experience at lia Toyota Posted On: 12/31/25 Review For: Brent Livingston Rating:
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| Summary: I had the best experience at lia Toyota. Brent Livingston was an amazing person who truly helped me throughout the process. I cannot say enough good things about brent and Lia. |
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