Crown Buick GMC Reviews
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Title: Kim Moore kept me posted with every ste Posted On: 12/29/25 Review For: Kimberly Moore Rating: 
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| Summary: Kim Moore kept me posted with every step of what was happening with my Denali |
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Title: Drew Oleson did a great job! Very frien Posted On: 12/28/25 Review For: Drew Oleson Rating:
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| Summary: Drew Oleson did a great job! Very friendly and efficient. Satisfied with purchase, definitely recommend him |
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Title: Kimberly Moore was great to work with. Posted On: 12/28/25 Review For: Kimberly Moore Rating:
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| Summary: Kimberly Moore was great to work with. We left the dealership within two hours of my service appointment. She was attentive, knowledgeable and sweet. Wishing her success and well wishes with her new puppy! |
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Title: Hands down the best car buying experien Posted On: 12/27/25 Review For: Tammy Wagner Rating:
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| Summary: Hands down the best car buying experience I've ever had! Tammy was a complete vibe guiding me through providing a stress free atmosphere. I highly recommend Tammy Wagner @ Crown Buick GMC to any family or friend looking to go on a car purchasing journey!! |
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Title: Jose Castillo took very good care of ev Posted On: 12/24/25 Review For: Jose Castillo Rating:
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| Summary: Jose Castillo took very good care of everything I was concerned about with the Denali. The Denali has been to 2 other dealerships, and they could not find the problems. After about 5 minutes with Jose, he explained everything to me, and I completely understood without any questions. Remarkable service here, I was thoroughly satisfied and will not use any other place for future service. |
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Title: John Grundon, took care of the vehicle Posted On: 12/22/25 Review For: John Grundon Rating:
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| Summary: John Grundon, took care of the vehicle repair. He was professional and knowledgeable. I appreciate his patience and his response. His co-workers were equally professional and patient. They correctly diagnosed the problem and the technician was able to correct it in record time. |
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Title: John was really helpful Posted On: 12/21/25 Review For: John Grundon Rating:
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| Summary: John was really helpful |
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Title: On December 13, 2025 my 2023 GMC Sierra 1500 AT4 with Posted On: 12/20/25 Review For: Kimberly Moore Rating:
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| Summary: On December 13, 2025 my 2023 GMC Sierra 1500 AT4 with approximately 45,000 miles developed transmission failure 1,000 miles from home. 250 miles from my destination. I had the vehicle flat bedded to Crown Buick GMC in St Petersburg FL. KIM MOORE was assigned as my service advisor and texted me December 15th A.M. to authorize the diagnostic fee. Later that day she contacted me to provide the diagnosis. Valve body failure covered under the GM 100,000 mile power train warranty. She had already ordered parts as per the December 11th TSB AND ordered a replacement valve body, in the event that it failed to remedy the issue. As this procedure was to be the 6th performed at the dealership, with 3 failures. She also contacted Enterprise Rentals, within walking distance to the dealership, and reserved a pick up truck, as during our previous conversation I stated my preference. My vehicle was repaired the following day, December 16th and driven to determine success. KIM MOORE contacted me December 17th A.M. to advise that my vehicle was ready to be picked up. She stated that she would submit the warranty documents asap and advise me regarding towing reimbursement by GM. Ive never done business with this dealer previously but am very pleased with the service provided presently, especially the customer service provided by KIM MOORE. Not only did she communicate well, she also was very responsive to my needs and questions. In this day and age, customer service seems to be a thing of the past but KIM MOORE has demonstrated that it still is alive and well with her. I most certainly recommend her as your service advisor at Crown Buick GMC. |
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Title: crown buick gmc was outstanding all aro Posted On: 12/19/25 Review For: Boris Cehic, Mark Fernandez Rating:
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| Summary: crown buick gmc was outstanding all around and especially Boris Cehic. He made the experience enjoyable w/no pressure and was super efficient, made the negotiation w/trade go very smooth and would highly recommend him and the finance manager M. Fernandez was great!! |
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Title: Pulled in to check out the high tempera Posted On: 12/18/25 Review For: Neal Thompson Rating:
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| Summary: Pulled in to check out the high temperature and left with a repaired system in a couple of hours . Thanky you Neal Thompson |
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