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Title: Muy Buena atencion Posted On: 5/9/26 Review For: Rating:
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| Summary: Muy Buena atencion |
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Title: I bought a brand new Honda pilot 2025 w Posted On: 5/8/26 Review For: Rating:
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| Summary: I bought a brand new Honda pilot 2025 with 13 miles on it. The car came with the trunk button to open and close broken and no one told me of that. Im paying extra for the extended warranty because I was told it would cover anything that happened to my car. When I called them 3 weeks ago they set up an appointment for me to bring my car in. They kept my car there the whole day only to tell me that they needed to order a piece for the car. Ive tried to get in contact with them multiple times since then and they would either put me on hold forever or tell me they would call me back and never did. Now its 3 weeks later and I got a call on Monday to bring the car in today (5/8/2026) and my husband took time off work to bring it in and I had to get a rental car to go to work today. They called me a couple hours ago just to tell me that they had to order the same piece and I would have to bring the car next week. This is absolutely ridiculous, I should not have to jump through all of these hoops to fix an issue the car came with. I am extremely disappointed with my experience dont buy from them they will screw you over. |
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Title: Posted On: 5/7/26 Review For: Rating:
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| Summary: The last two visits for maintenance service on a vehicle I bought from them resulted in a bait and switch scheme with invoiced pricing. Both times I was quoted a price for work to be performed. I reviewed the work item by item with the service advisor before letting the work begin. Both times after the service was performed the final invoice was higher than the quoted signed estimate. When confronted about the upcharge excuses were made and minor adjustments were applied still resulting in me pay a higher amount than the original singed and approved estimate. |
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Title: I stopped in to get a secondhand car!
C Posted On: 5/6/26 Review For: Thezamy Reynoso Rating:
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| Summary: I stopped in to get a secondhand car!
Check it out picked it up brought it home. Wasnt happy with it. Two days later I brought it back.!
(Tess) Thezamy REYNOSO.. helped me through this whole process with the most professionalism ! Im very pleased with my 2023 Honda Passport!
Thank You Tess, you worked very hard! |
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Title: great service Posted On: 5/5/26 Review For: Rating:
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| Summary: great service |
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Title: Posted On: 5/5/26 Review For: Rating:
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| Summary: Was quoted a price on a brake job of approx $700. While the job was being done they emailed me a bill summarizing the work in the amount of $693, which I signed off on. When I went to the desk to pay, they presented me with a bill that was well over $800. The explanation was a lot of unacceptable double talk. After much arguing, they finally lowered the bill to $771 which I grudgingly paid. This is the second time this happened to me at Lia Honda. Not going back. |
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Title: Quick and easy Posted On: 5/5/26 Review For: Rating:
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| Summary: Quick and easy |
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Title: Before I purchased at Lia Honda in Brew Posted On: 5/2/26 Review For: John Landry Rating:
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| Summary: Before I purchased at Lia Honda in Brewster I went to several other Honda dealerships. John Landry at Brewster , first of all provided the best price, the best service and the only follow up with me after my initial visit. I would recommend anyone looking for a new Honda to go to John Landry at Brewster Honda. |
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Title: Bad very bad experience, Im going to th Posted On: 5/2/26 Review For: Rating:
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| Summary: Bad very bad experience, Im going to the dealer , I take look the cars , enter in the office but , I am ignored, nobody ask me If I need help , nobody help me , I was ignored like a bag of trash. |
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Title: Debra is great easy to understand and f Posted On: 5/1/26 Review For: Debra Vasconcellos Rating:
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| Summary: Debra is great easy to understand and friendly. |
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