Lia Honda Northampton MA Reviews
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Title: Michael whitestt was our sale men he wa Posted On: 2/18/26 Review For: Rating: 
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| Summary: Michael whitestt was our sale men he was amazing he answered every question we had and treated us like family very friendly and respectfully this is our number 5 vehicle we purchase from Lia Honda Northampton Massachusetts we are very satisfied with the service and purchase thank you very much Michael |
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Title: Posted On: 2/18/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: Matthew Verge assisted me with my car s Posted On: 2/17/26 Review For: Rating:
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| Summary: Matthew Verge assisted me with my car service at the Lia Honda dealership in Northampton. He was courteous and very helpful upon my arrival. Even though I arrived early, as my errands did not take me as long as I anticipated, Matt went over the work to be done and costs and what was still under warranty. Matt directed me to the waiting area and made no promises about my car being worked on earlier than the scheduled appointment time, which was fine with me. Once the car was ready, Matt let me know and went over the paperwork. Matt, thank you so much for all your help. |
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Title: Matthew Verge was very friendly and hel Posted On: 2/16/26 Review For: Rating:
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| Summary: Matthew Verge was very friendly and helpful during my last service appointment. He was able and willing to use recently-bought (and already installed) parts to complete the repair. When one of these parts wasn't suitable, he arranged to buy a replacement immediately from AutoZone so that I didn't have to make another trip from Northfield to Northampton. His assistance was greatly appreciated! |
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Title: I had a great experience at Lia Honda w Posted On: 2/16/26 Review For: Rating:
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| Summary: I had a great experience at Lia Honda with the service person, Jill Fuduric. She was super warm, friendly thorough, and helpful, followed through with emails during the day, got me instant rides to and from my house. Truly a wonderful experience, which is not what I would always expect at a dealership! I will continue to use them - I bought my car in 2019 there and feel they are honest and helpful. |
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Title: He was truly attentive and very experie Posted On: 2/10/26 Review For: Rating:
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| Summary: He was truly attentive and very experienced. His communication was exceptionally good and friendly. I felt comfortable and confident throughout the whole process. Thank you so much, Alex! |
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Title: I drove into Lia Honda late in the afte Posted On: 2/8/26 Review For: Rating:
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| Summary: I drove into Lia Honda late in the afternoon on a very cold day with a dying battery (I needed a jump start to get there). Matthew Verge arranged for a new battery to be installed right away and in less than an hour we were on our way. |
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Title: Top to bottom great easy experience Posted On: 2/4/26 Review For: Rating:
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| Summary: Top to bottom great easy experience |
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Title: I had a very satisfactory experience wo Posted On: 2/4/26 Review For: Marc Genovese Rating:
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| Summary: I had a very satisfactory experience working with Mr. Marc Genovese (like the pesto, as he said) in order to find me some hot new wheels after my violent rendezvous with a utility pole that decimated my beloved 2007 Honda Accord (rest in peace, Morgan). We test drove several cars and Marc was very patient as I found the right vehicle to suite my needs. I would recommend this location to purchase a car. Ask to see pictures of Marc's dog too! |
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Title: I have had terrible experience here. I Posted On: 2/3/26 Review For: Rating: 
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| Summary: I have had terrible experience here. I brought in my Honda pilot for a warranty covered repair. Ended up with a transmission leak that they said they could not prove they did and wanted to charge $1k to fix. This is not the first time I have had an issue like this with them. I do not advise anyone to bring their car to Lia Honda. Go to Balise Honda in West Springfield.
Update to your response: Thank you for your response Patrick. Actually Olivia from American Honda said that I would have to bring it back to you guys at Lia Honda Northampton for the transmission repair because you did the warranty work. I refused because I will never bring my vehicle back to Lia Honda, even for a covered expense. I did not have an option to have it fixed by another Honda, so therefore they closed the case as a complaint. I stand by my statement, bring your vehicle to another Honda if any type of service. |
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