Lia Honda Northampton MA Reviews
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Title: Bought my first car from here! Marc mad Posted On: 4/3/26 Review For: Rating: 
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| Summary: Bought my first car from here! Marc made the process super easy and answered all of my questions and helped throughout the whole process. Definitely ask for him! |
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Title: I had a very pleasant experience with M Posted On: 4/3/26 Review For: Rating: 
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| Summary: I had a very pleasant experience with Michael and found a car I liked and we reached a purchase agreement. However, the sales manager stated that Lia Honda has a Pre Purchase Inspection policy in which the inspection cannot exceed 1 hour. I found this strange, since pre-purchase inspections (2-3 hours) are standard practice for used vehicles. The staff refused to accommodate my request. The sales manager recommended a mechanic who could perform the inspection in under 30 minutes I decided to walk away. |
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Title: Jill Fuduric was excellent. Clear, effi Posted On: 4/2/26 Review For: Jill Fuduric Rating:
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| Summary: Jill Fuduric was excellent. Clear, efficient, timely friendly and easy to work with |
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Title: They are nice and decent, ready and wil Posted On: 3/31/26 Review For: Rating: 
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| Summary: They are nice and decent, ready and willing to sell you a car. Took my literal 30k cash payment for my car and ever since I bought it and had small issues its nothing but, its on you , take it up with whomever. Its Never, were sorry to hear that lets try to help you. It would have been nice to use different verbiage when speaking even if there isnt anything they could do. If youre not close to this place dont bother buying anything here. Nobody cares to help and nobody there seems to care. Ill leave names out for now. Developing story. |
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Title: Posted On: 3/28/26 Review For: Alexander Champagne Rating:
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| Summary: Salesman Alex Champagne was excellent. The car was brought inside for me to look at it in the warmth, on a cold day. The car had wheel locks with no key. They instantly resolved that problem. Easiest best car buying experience. |
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Title: Posted On: 3/28/26 Review For: Rating:
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| Summary: We have bought two cars here. Those experiences were fine. However, the service department is a different story. At best they are inept, but that feels too kind. It really seems that they are dishonest and corrupt. Every time we have brought our car there, within a week we need to return for a new problem that didn't exist previously. This last time, they replaced some tires. The next day within 1 hour the brakes seized. Either your inspection was inadequate and you put us back on the road in an unsafe car, or you broke something during the repair. They charged us a diagnostic inspection fee ($90), even though they had the car less than 24 hrs earlier. They then wanted $3000 for new brakes. Huh? You didn't see that when the wheels were off, and you want to charge us for a diagnostic inspection. No thanks. I will never use this unscrupulous business again for service. We are going to be replacing this car soon with another Honda soon, but they have lost our business. It's a shame because I would like to keep business local and tax dollars local, but I cannot support them any more. Too bad. |
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Title: I am a regular with Lia Honda. Lease al Posted On: 3/27/26 Review For: Alexander Champagne Rating:
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| Summary: I am a regular with Lia Honda. Lease all my cars with them. But lets point out my sales person, Alexander Champagne, I am a returning customer with him, but that is because he knows what I want. Working together the first time around he knew exactly what to do. Didnt have me running around and got straight to the point and at the end made everything work. I drove out of there with my favorite car and I couldnt ask for anything more! I appreciate him and Lia for always working with me and my family! |
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Title: Alexander champagne is incredibly profe Posted On: 3/27/26 Review For: Alexander Champagne Rating:
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| Summary: Alexander champagne is incredibly professional and knowledgeable, making the car-buying process smooth, efficient, and enjoyable." |
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Title: Salesman was a typic Posted On: 3/23/26 Review For: Rating: 
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| Summary: Salesman was a typical car salesman
A jerk. Finished the detal with the general manager Mike. Otherwise probably would not have finished the deal |
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Title: Everything went real smoothly. My servi Posted On: 3/22/26 Review For: Armando Gonzalez Rating:
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| Summary: Everything went real smoothly. My service rep Armando kept me well informed throughout the whole process and took care of all the details. Sit back, relax and drive home with everything working fine. |
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