Lia Honda Northampton MA Reviews
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Title: Everything worked out. Cars great. Got Posted On: 4/17/26 Review For: Rating: 
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| Summary: Everything worked out. Cars great. Got the car fixed. Plates came in correctly. Customer service could be a smidge better but it is what it is. Overall nice experience. Thank you |
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Title: Service adviser Jill Fuduric was terrif Posted On: 4/16/26 Review For: Jill Fuduric Rating:
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| Summary: Service adviser Jill Fuduric was terrific -- answered my questions with patience and accuracy, explained what my options were, and saw to it that everything was done efficiently. Walking is an issue for me; Jill even recommended a couple of nearby places which I could get to easily for lunch. |
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Title: Posted On: 4/12/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: Just got a new car yesterday. Alfredo Posted On: 4/10/26 Review For: Alfredo Settembre Rating:
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| Summary: Just got a new car yesterday. Alfredo greeted me at the door and made the whole process so easy. Thanks, Alfredo! |
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Title: Desiree is always the person I go to wi Posted On: 4/10/26 Review For: Desiree Frank Rating:
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| Summary: Desiree is always the person I go to with any car issues! She is reliable and honest!! She is personable and finds a discount for me if available!
Many thanks Desiree!!
Jane Curran
Just to add another star for Desiree Frank . An EXCELLENT Honda representative!! Jane Curran |
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Title: My mom brought her truck in for service Posted On: 4/9/26 Review For: Rating: 
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| Summary: My mom brought her truck in for service to get its transmission fluid changed for the first time. They claimed the bolt was stripped and they couldnt do the service. This truck has only been serviced with them and they stripped the bolt and claimed they didnt and are now charging her for a new bolt. The quality of service at this location has nose dived downhill. 0/10 do not get service from them. |
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Title: Chad Olech.....from beginning to end, w Posted On: 4/6/26 Review For: Chad Olech Rating:
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| Summary: Chad Olech.....from beginning to end, was ALL that I had hoped a salesman to be.....as I have purchased many cars before. |
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Title: Bought my first car from here! Marc mad Posted On: 4/3/26 Review For: Marc Genovese Rating:
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| Summary: Bought my first car from here! Marc made the process super easy and answered all of my questions and helped throughout the whole process. Definitely ask for him! |
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Title: I had a very pleasant experience with M Posted On: 4/3/26 Review For: Michael Pitruzzello Rating:
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| Summary: I had a very pleasant experience with Michael and found a car I liked and we reached a purchase agreement. However, the sales manager stated that Lia Honda has a Pre Purchase Inspection policy in which the inspection cannot exceed 1 hour. I found this strange, since pre-purchase inspections (2-3 hours) are standard practice for used vehicles. The staff refused to accommodate my request. The sales manager recommended a mechanic who could perform the inspection in under 30 minutes I decided to walk away. |
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Title: Jill Fuduric was excellent. Clear, effi Posted On: 4/2/26 Review For: Jill Fuduric Rating:
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| Summary: Jill Fuduric was excellent. Clear, efficient, timely friendly and easy to work with |
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