Lia Honda Northampton MA Reviews
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Title: Zahran Zafar and Brigette Langoff and Ally Rock did a Posted On: 10/28/24 Review For: Rating: 
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| Summary: Zahran Zafar and Brigette Langoff and Ally Rock did a great job putting us at ease. They answered all of our questions throughout multiple test-drives and we arrived at a price amenable to both parties for a used vehicle with a trade in. Thank you! |
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Title: Jill Furduric and her team did an outstanding job to Posted On: 10/28/24 Review For: Rating:
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| Summary: Jill Furduric and her team did an outstanding job to diagnose and repair two bothersome and potentially unsafe issues. The ear splitting brakes are silently safe and my broken front end parts have been replaced. Other past schedule, items were noted and also brought up to date.Very gratefully happy ! |
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Title: it is because of Donnie that I stopped Posted On: 10/26/24 Review For: Donald Paquette Rating:
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| Summary: it is because of Donnie that I stopped bringing my Jeep next door
Do whatever it takes to keep him his knowledge and personality
are what I look for |
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Title: Come see Jay Brooks! Posted On: 10/25/24 Review For: Jason Brooks Rating:
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| Summary: Come see Jay Brooks! |
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Title: Above and beyond Posted On: 10/18/24 Review For: Desiree Frank Rating:
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| Summary: Desiree was wonderful! I had an issue with my vehicle right before leaving on vacation and she handled everything, making it stress free for me! |
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Title: I have purchased a car at Lia Honda yea Posted On: 10/17/24 Review For: Kyle Archidiacono Rating:
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| Summary: I have purchased a car at Lia Honda years ago and have since had my current Honda serviced there periodically. Yesterday, on the first cold morning of the season, I noticed the tire-service light- was lit on my dash board. I drove to Lia Honda and asked Kyle Archie, a service advisor, if someone could check my tires. Without hesitation, he addressed the issue himself. I am a senior and I found Kyle to be especially kind and understanding of my situation. Kyle went above and beyond to get me back on the road again, with a smile. Of course, I am very grateful to know that Kyle is on staff. I have always appreciated the exceptional customer service at Lia Honda. A big special thank you to Kyle Archie! |
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Title: Getting my car ready for winter Posted On: 10/14/24 Review For: Desiree Frank Rating: 
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| Summary: Today, 10/14, while pulling into my 12 noon appointment my tire pressure light went on. I dont understand why because I was just there last Saturday. I looked at my report and tires were checked. We can talk about it when I see you this coming Saturday. AAA came and put air in my tires. Desiree Frank was wonderful and helpful in all aspects of the process. |
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Title: Got me in fast for a state inspection w Posted On: 10/10/24 Review For: Rating:
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| Summary: Got me in fast for a state inspection when all others dealers In area were closed at 4pm Lia squeezed mine in and it was quick & easy! super nice service and staff. |
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Title: Desiree Frank is a fabulous service rep. Posted On: 10/6/24 Review For: Desiree Frank Rating:
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| Summary: Desiree Frank is a fabulous service rep. She always listens to my concerns, takes care to explain what and why additional services may be needed and, never tries to upsell me.
I am very happy that I can request her when I make an appointment. |
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Title: Great every time I go Desire Frank is a Posted On: 10/5/24 Review For: Desiree Frank Rating:
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| Summary: Great every time I go Desire Frank is amazing |
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