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Title: We keep returning because of the excellent service we Posted On: 10/23/23 Review For: Justin Campbell Rating: 
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| Summary: We keep returning because of the excellent service we receive from Mark Interlichia, but the salesman, Edwin Corea seems like he has a great career beginning! |
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Title: I highly recommend Mercedes Riverside for their Posted On: 10/17/23 Review For: Justin Campbell Rating:
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| Summary: I highly recommend Mercedes Riverside for their exceptional service. The staff, especially Alfonso Hernandez who was knowledgeable and friendly, making my car-buying experience a breeze. The service department has always been prompt and reliable. A top-notch choice for all your automotive needs! |
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Title: Ash, Jason and Justin was very professi Posted On: 10/9/23 Review For: Justin Campbell Rating:
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| Summary: Ash, Jason and Justin was very professional and very informative. My wife and I had a very pleasant and positive experience in buying our Mercedes. |
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Title: We purchased our new Mercedes from Ash Posted On: 10/9/23 Review For: Justin Campbell Rating:
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| Summary: We purchased our new Mercedes from Ash Botello and received amazing service. She took the time to show us all the different options available. Justin and Jason in finance made sure we received a great deal and the best financing. |
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Title: Christian Aparicio and his team were very professional Posted On: 10/8/23 Review For: Justin Campbell Rating:
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| Summary: Christian Aparicio and his team were very professional and attentive to our needs. Very knowledgeable about the vehicle and Wu info respond to our messages. |
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Title: Goo Salinas is very helpful so as the finance manager Posted On: 9/24/23 Review For: Justin Campbell Rating:
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| Summary: Goo Salinas is very helpful so as the finance manager Justin. Both did an exceptional job helping me get my 1st Mercedes Benz. Both were very professional and knowledgeable on what they do. I will definitely refer this dealership to my family & friends. |
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Title: We work with Eddy at Walter’s and we just love him. Posted On: 9/3/23 Review For: Justin Campbell Rating:
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| Summary: We work with Eddy at Walter’s and we just love him. This is our third purchase through Walters because we trust and enjoy working with Eddy. He takes the time to understand our needs and always helps us find exactly what we want. We get phenomenally service every time. |
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Title: Great sales person good communication honest to deal Posted On: 8/28/23 Review For: Justin Campbell Rating:
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| Summary: Great sales person good communication honest to deal happy overall. Would recommend sales person and dealership to others |
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Title: Brought a brand new Mercedes and receiv Posted On: 8/19/23 Review For: Justin Campbell Rating: 
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| Summary: Brought a brand new Mercedes and received the highest level of care via internet. I shopped around for the right color and found it at Walter's and inquired about it. Internet salesperson Raul Ayala got back to me and I explained my intended total payment willing to pay for the lease. He had me filled out credit application and got back to me within an hour or two for an incredible and aggressive offer I have seen. Yes, an extremely fair and probably the best offer after I shopped around for days, that I could not decline (I did not even counter offer.) Next step was to deal with trading in my old car and Chris Rios who handled the trade was able to match a third party offer within 30 minutes. Got all the numbers settled with several exchanged text messages, confirmed appt for the next morning and done deal. Financial person Justin Campbell was great in his work, proficient and finished paper works within an hour, Whole process took around 2.5 hours including test drive.
Only hiccups is that on my way to dealer, got a call from another manager (who claimed himself as salesperson) at the dealer, made up an excuse that assigned salesperson is not there until few hours later from my confirmed appointment and wanted me to turn around and go back later. What an excuse when the appt and figures were double confirmed via texts one hour before my departure from home. When I said no deal if I have to drive back and return later, he said OK (fastest OK I ever heard). Hah....Whoever he was, must have been trying to overturn the great deal as promised, wishing I would forfeit the transaction (Internal issue.)
Anyway, reached the dealer and received the same agreement as promised with courtesy. In and out 2.5 hours with a brand new car.
Thanks to Raul Ayala, Chris Rios , Justin Campbell and the manager who approved this deal.
Whoever called me and made up excuses, hoping me not to show up for the confirmed appointment and claimed himself as another salesperson (when I inquired about his name, he hung up.. the conversation was within 10 seconds quick and rush, take it or leave it.) NOT PROFESSIONAL. (SHORT ONE STAR)
Anyway, sales team mentioned above made up as a 5 stars. But you need to do your homework before walking in and definitely save a lot of time for both parties in making a car purchase. In general, it was a very good experience. |
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Title: The sales person was very helpful and assisted well to Posted On: 8/12/23 Review For: Justin Campbell Rating:
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| Summary: The sales person was very helpful and assisted well to make sure to meet customers satisfaction |
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