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Title: Ms. Ashley Botello and Mr. Erwin Artach Posted On: 11/10/25 Review For: Ashley Botello Rating: 
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| Summary: Ms. Ashley Botello and Mr. Erwin Artacho are the very best! Ms. Botello prepared my car and drove all the way from Riverside to deliver and took Uber back to the dealership. Ms. Botello made sure all the documents were signed properly and offered to make sure that I have everything I need. . From the very first moment, they treated me with genuine warmth, patience, and care not just as a customer, but as a person. They went above and beyond to make sure I found exactly what I was looking for, answering every question with honesty and kindness. Their professionalism, sincerity, and dedication made what is often a stressful process feel completely effortless and joyful. Its rare to meet someone who combines deep knowledge with such a caring heart. Im truly grateful for their help and will recommend them to everyone I know. |
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Title: N/A Posted On: 11/5/25 Review For: Ashley Botello Rating:
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| Summary: I had an excellent experience working with Ashley at the dealer. From start to finish, they were honest, transparent, and upfront, no hidden fees or surprises. They took the time to explain every detail clearly and how many months left on the CPO warranty. What really stood out was their after-sale service; even after I drove off the lot, the car was missing a cup holder and the tablet. Ashley promptly followed up and made sure I'm satisfied as a customer. It's rare to find a salesperson who truly cares about customer satisfaction like this. Highly recommended! |
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Title: Posted On: 11/1/25 Review For: Ashley Botello Rating: 
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| Summary: Drove all the way to this dealership to help my wife find a car. They had both brand new and pre-owned models she liked. Unfortunately, we were paired with "Ash" Ashley and were waiting for a long time. We don't expect red carpet treatment but the whole experience was awful for a Mercedes dealership. Ash spoke to us in a condescending manner as if we were a burden instead of customers. She was unable to answer basic questions about the vehicle and became irritated that we asked, before proceeding to give us a lot of incorrect information. (I later looked online and confirmed with Mercedes). It was as if she expected us to buy a vehicle without service, yet take credit for the sale. Lastly, she was supposed to follow up with us since her manager wasn't around but never heard back. We got lucky and saw another vehicle pop up a few days later at a dealer close to us. So glad we took our business elsewhere! |
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Title: It was a great pleasure work with Ms.As Posted On: 10/29/25 Review For: Ashley Botello Rating:
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| Summary: It was a great pleasure work with Ms.Ash from MERCEDES OF RIVERSIDE she was kind. Very helpful with picking out my new 2025 CLA 250 she was amazing all around.she made my car buying experience painless and fast. And oh how i love my new ride. Thank you! ASH |
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Title: Thank you Ashley Posted On: 10/26/25 Review For: Ashley Botello Rating: 
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| Summary: Shopping for a car is not my favorite thing to do. I've purchased several cars from this dealership It's convenient and close. They're always seems to be some slight hook up or gimmick at the end and of course there was this time. I did save all my text and had the info that I needed available to show them. They ended up honoring it, but I did not care for the general manager. Ashley though was amazing I would recommend her to anyone. She was attentive, dotted I's and crossed t's. She was truly delightful. I would recommend her to anyone. |
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Title: Had a great experimente with Ashley
She Posted On: 10/19/25 Review For: Ashley Botello Rating:
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| Summary: Had a great experimente with Ashley
She really took care of a hard client/job that the next dealership fail at |
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Title: I had an amazing experience working wit Posted On: 10/11/25 Review For: Ashley Botello Rating:
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| Summary: I had an amazing experience working with Ashley Botello! From the moment I walked in, she was friendly, knowledgeable, and never pushy. She took the time to really listen to what I wanted and helped me find the perfect car within my budget. The whole process was smooth and stress-free she explained everything clearly and made sure I was comfortable every step of the way. I highly recommend asking for Ashley if youre looking for a new car. Youll for sure be in great |
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Title: My sister and I arrived at Mercedes-Ben Posted On: 10/4/25 Review For: Ashley Botello Rating:
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| Summary: My sister and I arrived at Mercedes-Benz of Riverside on 10/1/2025 and was immediately met by Sales Person Ashley Botello. We told her what we were interested in and she was very knowledgeable of all the Mercedes models available. When we saw the vehicle that caught both our eyes, my sister and I immediately began negotiating with Ashley to make a deal. During this process, the agreed upon price was extremely fair and at no time did my sister or I feel pressured to make the deal or even settle on a model that really wasnt our choice. The overall process was wonderful and we immediately felt a sense of trust with Ashley. I would highly recommend the professionals at Mercedes-Benz of Riverside and our wonderful sales Person Ashley Botello. She is awesome!! My sister had a wonderful birthday! |
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Title: Ashley Botello is best at Mercedes of riverside! Posted On: 10/4/25 Review For: Ashley Botello Rating:
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| Summary: Amazing person to work with. Will go batting for you and get you the best deal possible. |
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Title: Ashley was extremely pleasant to work w Posted On: 10/1/25 Review For: Ashley Botello Rating:
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| Summary: Ashley was extremely pleasant to work with. She went batting for us to get the best deal possible. If you come here, instead of asking for a sales manager, ask for Ashley and she will get the deal done. Very nice and professional and amazing to work with. |
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