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Title: After purchasing dozens of vehicles ove Posted On: 12/22/25 Review For: Ashley Botello Rating: 
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| Summary: After purchasing dozens of vehicles over the years, this was by far the most pleasant experience. From the initial contact online with Ashley Botello, thru turning the key and driving off, everything was excellently handled and very professional. I particularly appreciated the transparency of the Walters team. I would not hesitate to refer Ashley and this dealership to my family and friends. |
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Title: I cant believe the service I received f Posted On: 12/22/25 Review For: Ashley Botello Rating:
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| Summary: I cant believe the service I received from ASH. I had a horrible experience with another dealership, and she saved the day! Wonderful employee. Dont lose her!!!!! She met my needs and the monthly payment with no hassle, no fuss and no anxiety! So happy with the experience. |
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Title: Posted On: 12/22/25 Review For: Ashley Botello Rating:
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| Summary: I had the best purchasing experience in my many decades of acquiring vehicles at Walter's Mercedes-Benz. Their sales representative, Ash, was extremely accommodating and respectful of my time and I would highly recommend their dealership. It was a no pressure situation that started with an online inquiry, and the deal that was eventually culminated as agreed. And typically I dread the handoff to the finance folks, but they were extremely professional and thoroughly explained all the paperwork. Thanks to Ash and the Walter's Mercedes Team, Santa will be enjoying a new sleigh this Christmas! |
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Title: I was well taken care of by Mr. Posted On: 12/20/25 Review For: Ashley Botello Rating:
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| Summary: I was well taken care of by Mr. Irwin or Tacho and Joe Luo. Id like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley Ive been dealing with Walters ever since I was 17 years old and I really appreciate it and another name Id like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. Theres about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They cant go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth. |
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Title: Posted On: 11/24/25 Review For: Ashley Botello Rating: 
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| Summary: Had a horrible experience with this Mercedes Benz Riverside location. We worked with sales person Ash( Ashely). First thing we inquired about a vehicle which the website showed it was in stock and I called and the rep on the phone confirms it was in stock. However Ash told us this car was no longer in stock and that it was sold. After we brought this up to Ash she smirked and said it was a misunderstanding. We were treated as if we did not belong there. Horrible customer service. |
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Title: The buying experience was easy and very Posted On: 11/24/25 Review For: Ashley Botello Rating:
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| Summary: The buying experience was easy and very thorough. Sales person Ash Botello did all she could do to help us build the vehicle I dreamed of getting. She kept in touch during the build and delivery process, I honestly think she was as excited as I was. |
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Title: Ashley Botello is the best,, her excellence shines Posted On: 11/19/25 Review For: Ashley Botello Rating:
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| Summary: Ashley Botello is the best,, her excellence shines through her beautiful smile, and her knowledge mixed with her great salesmanship. She is definitely one of Mercedess best. Thats part of the reason why I asked for her pacifically in purchasing this is my second Mercedes-Benz and I am definitely impressed with it. |
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Title: Ash was an amazing assistant in helping Posted On: 11/17/25 Review For: Ashley Botello Rating:
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| Summary: Ash was an amazing assistant in helping My Momma get into her new Car. The whole team did a great job. |
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Title: Ms. Ashley Botello and Mr. Erwin Artach Posted On: 11/10/25 Review For: Ashley Botello Rating:
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| Summary: Ms. Ashley Botello and Mr. Erwin Artacho are the very best! Ms. Botello prepared my car and drove all the way from Riverside to deliver and took Uber back to the dealership. Ms. Botello made sure all the documents were signed properly and offered to make sure that I have everything I need. . From the very first moment, they treated me with genuine warmth, patience, and care not just as a customer, but as a person. They went above and beyond to make sure I found exactly what I was looking for, answering every question with honesty and kindness. Their professionalism, sincerity, and dedication made what is often a stressful process feel completely effortless and joyful. Its rare to meet someone who combines deep knowledge with such a caring heart. Im truly grateful for their help and will recommend them to everyone I know. |
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Title: N/A Posted On: 11/5/25 Review For: Ashley Botello Rating:
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| Summary: I had an excellent experience working with Ashley at the dealer. From start to finish, they were honest, transparent, and upfront, no hidden fees or surprises. They took the time to explain every detail clearly and how many months left on the CPO warranty. What really stood out was their after-sale service; even after I drove off the lot, the car was missing a cup holder and the tablet. Ashley promptly followed up and made sure I'm satisfied as a customer. It's rare to find a salesperson who truly cares about customer satisfaction like this. Highly recommended! |
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