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Title: Alex Ramirez goes beyond everything to Posted On: 4/30/25 Review For: Alex Ramirez Rating: 
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| Summary: Alex Ramirez goes beyond everything to help and make the appointment as easy as possible- always finding solutions to everything! |
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Title: Ive come to Walters for all of my servicing needs in Posted On: 4/29/25 Review For: Alex Ramirez Rating: 
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| Summary: Ive come to Walters for all of my servicing needs in California. Ive had great assistance from many of the service representatives. |
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Title: My reason for coming here is the service that Alex Posted On: 4/29/25 Review For: Alex Ramirez Rating:
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| Summary: My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! |
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Title: Best service at Walters Mercedes, Alex and his team are Posted On: 4/26/25 Review For: Alex Ramirez Rating:
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| Summary: Best service at Walters Mercedes, Alex and his team are great always looking to next time. |
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Title: The professional displayed was superb!
Posted On: 4/25/25 Review For: Alex Ramirez Rating:
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| Summary: The professional displayed was superb!
The customer service was on another level for the good. Everyone went beyond the call of duty to handle my concerns! |
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Title: The facility is gorgeous, and the team Posted On: 4/15/25 Review For: Alex Ramirez Rating:
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| Summary: The facility is gorgeous, and the team members were personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and we appreciated his attention to detail. In addition, the young ladies in the loaner car department were very helpful. |
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Title: The facility is gorgeous, and the team members were Posted On: 4/15/25 Review For: Alex Ramirez Rating:
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| Summary: The facility is gorgeous, and the team members were personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and we appreciated his attention to detail. In addition, the young ladies in the loaner car department were very helpful. |
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Title: Our service rep, Mr. Posted On: 4/9/25 Review For: Alex Ramirez Rating:
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| Summary: Our service rep, Mr. Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicles problem. Our vehicle now drives as good as new. Thank you Alex! |
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Title: Service was fast and they did everything that I confirmed Posted On: 3/26/25 Review For: Alex Ramirez Rating:
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| Summary: Service was fast and they did everything that I confirmed on the app they sent to me. |
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Title: Alex Ramirez is an excellent service advisor. Posted On: 3/25/25 Review For: Alex Ramirez Rating:
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| Summary: Alex Ramirez is an excellent service advisor. Anytime I make an appointment, I must ensure Alex Ramirez is there before I take my Mercedes for repairs. Alex Ramirez is candid and trustworthy. Alex pays attention to you, listens attentively, and does his best to ensure a smooth experience. If you are looking for a top-notch service advisor, look no further, as Alex Ramirez is the BEST at what he does. Thank you, Alex. |
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