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Title: The waiting area was neat and clean wit Posted On: 1/19/26 Review For: Joseph Loera Rating: 
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| Summary: The waiting area was neat and clean with free coffee, water and refreshments. Our rep Joseph Loera was friendly and courteous. He was attentive to our needs for servicing our car.
We are happy with Josephs customer service. |
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Title: The staff, including Joseph Loera who assisted me, was Posted On: 12/31/25 Review For: Joseph Loera Rating:
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| Summary: The staff, including Joseph Loera who assisted me, was friendly and professional. One of my concerns was solved even before paperwork was completed. |
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Title: Joseph Loera provided us with great cus Posted On: 12/31/25 Review For: Joseph Loera Rating:
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| Summary: Joseph Loera provided us with great customer service. Also the staff at the door was friendly and knowledgeable. They got us in and out of there quickly. I would recommend Mercedes-Benz of Riverside, everyone is friendly and helpful. Great service always! |
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Title: First class and professional all the way from the time I Posted On: 12/23/25 Review For: Joseph Loera Rating:
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| Summary: First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable.
Because my car was going to be there for an extended period of time they put me in an E class rental. I didnt expect that.
While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. Theyll hold the car until I get back. |
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Title: I was well taken care of by Mr. Posted On: 12/20/25 Review For: Joseph Loera Rating:
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| Summary: I was well taken care of by Mr. Irwin or Tacho and Joe Luo. Id like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley Ive been dealing with Walters ever since I was 17 years old and I really appreciate it and another name Id like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. Theres about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They cant go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth. |
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Title: Joseph Loera Is The Best,He always take good care of me Posted On: 12/3/25 Review For: Joseph Loera Rating:
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| Summary: Joseph Loera Is The Best,He always take good care of me and my Vehicle And Walter's should be glad to have him ! |
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Title: As I always say Joseph Loera is my to go person for my Posted On: 11/27/25 Review For: Joseph Loera Rating:
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| Summary: As I always say Joseph Loera is my to go person for my vehicle service and all other information I need. I highly recommend Walters Mercedes Benz. Thank you Joseph |
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Title: The dealership waiting area was neat an Posted On: 10/19/25 Review For: Joseph Loera Rating:
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| Summary: The dealership waiting area was neat and clean with free coffee and refreshments. Our rep Joseph Loera was friendly and courteous. Joseph ordered the parts for the passenger seat from Germany. The seat cushion was replaced as promised under warranty. Joseph made our visit a nice experience. |
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Title: Walters Mercedes keeps treating me like Posted On: 10/18/25 Review For: Joseph Loera Rating:
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| Summary: Walters Mercedes keeps treating me like I actually deserve a luxury carlove that for me. Joseph was my service rep, and as usual, he nailed it. Appreciate you, Sir! Just sprinkle in a few more status updates and youll achieve true service legend status. Well see if Im still this cheerful once the warranties expire though LOL! |
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Title: Joseph Loera is a great professional service technician, Posted On: 10/18/25 Review For: Joseph Loera Rating:
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| Summary: Joseph Loera is a great professional service technician, my visit to Walter's Mercedes-Benz excellent experience. |
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