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Title: First class and professional all the way from the time I Posted On: 12/23/25 Review For: Kelly Sandefur Rating: 
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| Summary: First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable.
Because my car was going to be there for an extended period of time they put me in an E class rental. I didnt expect that.
While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. Theyll hold the car until I get back. |
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Title: Alex Ramirez was so helpful and took care me . Posted On: 10/14/25 Review For: Kelly Sandefur Rating:
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| Summary: Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future |
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Title: Kelly Sandefur has great attention to d Posted On: 10/1/25 Review For: Kelly Sandefur Rating:
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| Summary: Kelly Sandefur has great attention to detail and expedited the process to help me. |
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Title: Jeff M review of Walters MB Service Dept Posted On: 9/25/25 Review For: Kelly Sandefur Rating:
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| Summary: Professional, friendly, not pushy and easy to work with. Kelly Sandefur is a joy. Shes been my Service Advisor for over a year and she always does an incredible job. She keeps me informed and my vehicle is always ready by the time its been promised. |
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Title: Walters Mercedes in Riverside is a Great Dealership! Posted On: 9/24/25 Review For: Kelly Sandefur Rating:
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| Summary: Walters Mercedes in Riverside is a Great Dealership! Kelly Sandefur is the ABSOLUTE BEST! Kelly is organized and always has the paperwork printed out before I sit down. She is awesome.! Kelly is courteous and always willing to assist and answer any questions I may have. Kelly is very knowledgeable and takes the extra step for excellent Customer Service.! |
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Title: Had a great experience at this dealership
with Kelly Posted On: 9/19/25 Review For: Kelly Sandefur Rating:
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| Summary: Had a great experience at this dealership
with Kelly Sandefur and JR Rodriguez! They took excellent care of my AMG and will definitely be back. Highly recommend! |
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Title: The Walters Family Posted On: 9/19/25 Review For: Kelly Sandefur Rating:
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| Summary: Had an excellent experience with JR and Kelly at this dealership! Highly recommend anyone to come here for service. Will definitely be bringing my AMG back here for any service needs! Communication was clear, pickup was seamless, and cost was very reasonable for dealership work. |
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Title: 10+++++++++++ From the warm welcome whe Posted On: 9/19/25 Review For: Kelly Sandefur Rating:
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| Summary: 10+++++++++++ From the warm welcome when you arrive to when you leave, I am in awww of this wonderful team here!
Kelly is absolutely AMAZING! Her customer service and attention to detail is top notch! |
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Title: Kelly Sandefur was the "consummate professional" as a Posted On: 9/16/25 Review For: Kelly Sandefur Rating:
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| Summary: Kelly Sandefur was the "consummate professional" as a Service Advisor. She was through and provided detail information about the recall notice that was being addressed and reviewed other service matters that were identified during the vehicle inspection. In addition to her knowledge she was also genuinely personable in relating to what matters most - family.
If I have the need for anything Mercedes-Benz in the future I would start by contacting Ms. Sandefur. |
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Title: Kelly Sandefur provided superior servic Posted On: 9/14/25 Review For: Kelly Sandefur Rating:
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| Summary: Kelly Sandefur provided superior service and customer care to my parents. |
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