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Title: Posted On: 11/13/25 Review For: Lenard Baker Rating: 
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic. I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walter's, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department. Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing. My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car. I cannot recommend Walter's Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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Title: I brought my car in two weeks ago for a Posted On: 11/13/25 Review For: Lenard Baker Rating:
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic.
I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walters, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department.
Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing.
My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car.
I cannot recommend Walters Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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Title: Lenard and Stephen are amazing! I bough Posted On: 11/3/25 Review For: Lenard Baker Rating:
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| Summary: Lenard and Stephen are amazing! I bought my 2025 Mercedes-AMG CLE 53 and they made it so easy. Lenard knew every detail about the AMG engine, soft top, and MBUX screen. Stephen got me a great price.
No pressure, super fast paperwork, and the car was perfect when I picked it up.
Best car-buying experience ever ask for Lenard and Stephen! |
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Title: The customer service I received from Me Posted On: 9/21/25 Review For: Lenard Baker Rating:
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| Summary: The customer service I received from Mercedes-Benz of Riverside was outstanding! They made getting into a new car seamless. Lenard Baker and his team made sure all of my questions were answered and I understood all of the documents I was signing. He sent me a video of the car I was purchasing to preview in advance, and then when Lenard delivered my vehicle he went through all of the ends and out of the car. I truly felt he wanted to make sure I was 100% satisfied with the vehicle I was receiving as well as the Service I received.
In particular, I highly recommend Lenard Baker for anyone looking to purchase a vehicle. He is Friendly, knowledgeable, not at all pushy and overall pleasant to work with. I also feel confident if I have any further questions regarding my vehicle, I will be able to reach out to Leonard and he will be there to guide me through whatever is needed. |
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Title: LeNard Baker and his assistant Daniel N Posted On: 8/24/25 Review For: Lenard Baker Rating:
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| Summary: LeNard Baker and his assistant Daniel Narez were outstanding and provided an exceptional user experience. They were knowledgeable, flexible, and very personable. They made the process smooth and enjoyable, from first contact to helping me et up and learn the features and technology of the new car (Thanks, Daniel!). Would 100% contact them again for another car! |
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Title: Mr. Baker was a very great sales person, very Posted On: 8/20/25 Review For: Lenard Baker Rating:
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| Summary: Mr. Baker was a very great sales person, very knowledgeable and explained my new G-wagon |
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Title: Excellent customer experience Posted On: 6/19/25 Review For: Lenard Baker Rating:
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| Summary: The process was very easy and quick. The sales rep Lenard Baker was patient and explained all the features of my vehicle to me very clearly and patiently. |
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Title: I recently purchased a Mercedes from Wa Posted On: 3/30/25 Review For: Lenard Baker Rating:
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| Summary: I recently purchased a Mercedes from Walters. I am beyond pleased and impressed by the customer service and overall experience. I would like to thank Erwin, Rob and Le Nard for ensuring my experience was stellar. |
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Title: I had an excellent experience at Merced Posted On: 3/26/25 Review For: Lenard Baker Rating:
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| Summary: I had an excellent experience at Mercedes-Benz of Riverside! The service was top-notch, and I truly appreciate the hard work and dedication of Baker Lenard and Daniel. Their attention to detail, clear explanations, and commitment to customer satisfaction made the process smooth and enjoyable. Thank you for your outstanding service! |
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Title: Very professional service. Posted On: 3/13/25 Review For: Lenard Baker Rating:
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| Summary: Very professional service. Took care to help us learn about our new vehicle. Great experience. |
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