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Title: I was well taken care of by Mr. Posted On: 12/20/25 Review For: Lenard Baker Rating:
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| Summary: I was well taken care of by Mr. Irwin or Tacho and Joe Luo. Id like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley Ive been dealing with Walters ever since I was 17 years old and I really appreciate it and another name Id like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. Theres about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They cant go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth. |
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Title: Been buying our cars from Mercedes Benz Posted On: 12/14/25 Review For: Lenard Baker Rating:
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| Summary: Been buying our cars from Mercedes Benz of Riverside both for our personal and company needs. Always a pleasant and professional experience. Lenard and his staff always deliver the best service every time. |
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Title: Excellent customer service. Very knowl Posted On: 12/11/25 Review For: Lenard Baker Rating:
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| Summary: Excellent customer service. Very knowledgeable and dedicated team. My experience with Lenard Baker and Daniel ( who delivered my car to my house was superb. |
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Title: Very professional and consistent communication. Posted On: 11/27/25 Review For: Lenard Baker Rating:
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| Summary: Very professional and consistent communication. Lenard Baker and the entire team at Walter's are the best. |
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Title: Posted On: 11/13/25 Review For: Lenard Baker Rating:
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic. I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walter's, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department. Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing. My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car. I cannot recommend Walter's Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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Title: I brought my car in two weeks ago for a Posted On: 11/13/25 Review For: Lenard Baker Rating:
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic.
I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walters, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department.
Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing.
My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car.
I cannot recommend Walters Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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Title: Lenard and Stephen are amazing! I bough Posted On: 11/3/25 Review For: Lenard Baker Rating:
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| Summary: Lenard and Stephen are amazing! I bought my 2025 Mercedes-AMG CLE 53 and they made it so easy. Lenard knew every detail about the AMG engine, soft top, and MBUX screen. Stephen got me a great price.
No pressure, super fast paperwork, and the car was perfect when I picked it up.
Best car-buying experience ever ask for Lenard and Stephen! |
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Title: The customer service I received from Me Posted On: 9/21/25 Review For: Lenard Baker Rating:
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| Summary: The customer service I received from Mercedes-Benz of Riverside was outstanding! They made getting into a new car seamless. Lenard Baker and his team made sure all of my questions were answered and I understood all of the documents I was signing. He sent me a video of the car I was purchasing to preview in advance, and then when Lenard delivered my vehicle he went through all of the ends and out of the car. I truly felt he wanted to make sure I was 100% satisfied with the vehicle I was receiving as well as the Service I received.
In particular, I highly recommend Lenard Baker for anyone looking to purchase a vehicle. He is Friendly, knowledgeable, not at all pushy and overall pleasant to work with. I also feel confident if I have any further questions regarding my vehicle, I will be able to reach out to Leonard and he will be there to guide me through whatever is needed. |
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Title: LeNard Baker and his assistant Daniel N Posted On: 8/24/25 Review For: Lenard Baker Rating:
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| Summary: LeNard Baker and his assistant Daniel Narez were outstanding and provided an exceptional user experience. They were knowledgeable, flexible, and very personable. They made the process smooth and enjoyable, from first contact to helping me et up and learn the features and technology of the new car (Thanks, Daniel!). Would 100% contact them again for another car! |
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Title: Mr. Baker was a very great sales person, very Posted On: 8/20/25 Review For: Lenard Baker Rating:
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| Summary: Mr. Baker was a very great sales person, very knowledgeable and explained my new G-wagon |
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