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Title: Posted On: 11/13/25 Review For: Ross Geiger Rating: 
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic. I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walter's, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department. Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing. My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car. I cannot recommend Walter's Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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Title: I brought my car in two weeks ago for a Posted On: 11/13/25 Review For: Ross Geiger Rating:
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| Summary: I brought my car in two weeks ago for an ongoing service issue, due to a third party mechanic failing to do his job, and was given some unfortunate news regarding costly repairs, after having already paid quite a bit to the outside party mechanic.
I was stuck in a pretty bad and very stressful predicament and unsure of how I should move forward. My boyfriend was the main one handling the communication between ourselves and the staff at Walters, and I can confidently say every single person we were in contact with was incredibly patient, understanding, and helpful throughout the two weeks my car was in their service department.
Between Ross and Tyler in the service department, to LeNard and Daniel in sales, and Erwin the GM, every single one of them was amazing.
My boyfriend and I came in to the dealership today to figure out what we could do about my situation, and ended up leaving with a beautiful, brand new car. Erwin went above and beyond to help us figure out the best route to go and was incredibly patient and kind the entire time. He worked with us and helped us find the best car within our price range and helped us get out of a pretty bad situation with my now last car.
I cannot recommend Walters Mercedes and their amazing staff more, incredibly grateful for each and every one of them who helped us! |
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Title: Ross Geiger was a great person, profess Posted On: 11/13/25 Review For: Ross Geiger Rating:
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| Summary: Ross Geiger was a great person, professional . He was very helpful, he kept me informed about my vehicle. Very friendly. |
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Title: Walter's has done an incredible job of Posted On: 11/9/25 Review For: Ross Geiger Rating:
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| Summary: Walter's has done an incredible job of maintaining my Mercedes in New condition for years. Great service and attention to detail. Ross Gieger has seen to the great service I've recieved from Walter's, highly professional and congenial. Thank you! |
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Title: We had received a notice regarding a re Posted On: 11/6/25 Review For: Ross Geiger Rating:
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| Summary: We had received a notice regarding a recall so we called to make an appt. We were greeted by Ross who explained what would take place. He escorted us into the lounge and made sure we were comfortable. While the car was being taken care of Ross would check in with us and let us know how it was going. The car was washed and returned to us. Ross also answered a couple questions about the car itself. Our visit and service was excellent. |
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Title: ROSS GEIGER WAS VERY KNOWLEDGEABLE ABOU Posted On: 10/14/25 Review For: Ross Geiger Rating:
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| Summary: ROSS GEIGER WAS VERY KNOWLEDGEABLE ABOUT THE CAR SERVICE NEEDS AND WENT OUT OF HIS WAY TO GET THEM DONE. HE KEPT ME INFORMED FROM THE BEGINNIG TO THE END OF WHERE WE WERE IN THE PROCESS OF COMPLETION. LASTLY, HE WAS JUST VERY NICE AND I WOULD ENJOY WORKING WITH AGAIN. |
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Title: Alex Ramirez was so helpful and took care me . Posted On: 10/14/25 Review For: Ross Geiger Rating:
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| Summary: Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future |
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Title: Ross Gieger lived up to the expected M Posted On: 10/10/25 Review For: Ross Geiger Rating:
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| Summary: Ross Gieger lived up to the expected Mercedes expectations and well beyond |
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Title: Excellent Service from the phone call, Posted On: 10/3/25 Review For: Ross Geiger Rating:
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| Summary: Excellent Service from the phone call, to pulling in with a broken car on a tow truck. Ross Geiger, was attentive to all the details. He kept me updated with the status on my vehicle and ensured, I was taken care of from the loaner to the moment I pulled up to pick up my car. Thank you Mercedes and Ross for the dedication to Customer Service. |
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Title: I had a wonderful experience with Ross Posted On: 9/28/25 Review For: Ross Geiger Rating:
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| Summary: I had a wonderful experience with Ross Geiger, he was very nice and he explained everything to me. He told me what is recommended not forcing me to spend more like other car companies do. All the employees was nice, respectful and made me feel comfortable: |
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