Lia Honda Williamsville NY Reviews
Author: 2015 HONDA CIVIC LX Owner
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Posted On: 1/31/26
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Lia always does a wonderful job maintaining my Honda Civic.
Author: Mary F
Title: Another very good experience at Lia Hon
Posted On: 1/28/26
Review For: Vincent Marrale
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Another very good experience at Lia Honda and their service representative Vincent Marrale who moved my appt along knowing the weather was deteriorating quickly and I had a bit of a ride home. He explained the work done, and the work recommended and did not push to have it done on the same day. Very professional, and very sensitive to my needs. Thanks!
Author: jack canada
Title: Was in due to tires damaged by a pothol
Posted On: 1/28/26
Review For: Lourie Bruner
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Was in due to tires damaged by a pothole. My service writer, Laurie Bruner, was able to get 2 new tires installed, the alignment done and get me out and on my way home on very short notice. She always takes care of me and my cars, very happy with her and the dealership
Author: 2014 HONDA CR-V EXL Owner
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Posted On: 1/25/26
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1. If I needed a loaner car, they would charge me 50.00 a day after spending 3000.00 on repairs! 2. They gave me an Uber, twice they put in my wrong address, the first Uber was at my home picking me up and I was at Lia honda. The next time, they put in my wrong address so we had to stop and call and start all over again. 3. While I received the text of what needed to be fixed on my car, no one came out to talk to me. Finally I had to go talk to the service guy. 4. I asked the guy is it better to lease or buy a car and his answer was the lease deals haven't been good. I lease from Chevy!!! Your in a Honda Dealership and your telling me to switch over to Chevy! Inappropriate. 5. I found the service guy Bobbie to be in a rush and not explain information unless I asked. I would not bring my car back unless my work that's under warranty needed to go back. I will stay with Ray Laks Honda! Very disappointed.
Author: 2013 HONDA ACCORD EX-L Owner
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Posted On: 1/25/26
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Lia's service department is the best around. No complaints or up sales. Everything is always explained and I know leaving my car, now 13 years old, received proper service. It's the .17 little things like using a new crushed washer that is worth the few extra bucks knowing things are done right unlike at quick places such as Delta Sonic.
Author: Todd Smith
Title: I just bought a Honda Accord from Lia H
Posted On: 1/25/26
Review For: Antoun Ibrahim
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I just bought a Honda Accord from Lia Honda. It was the easiest car buying experience yet. Antoun Ibrahim was my salesman. He was very nice and helpful! I would definitely recommend Lia Honda and Antoun. Thank you for the great customer service and new car!
Author: Donna Henault-Roth
Title: Terrell Hopkins did a great job working
Posted On: 1/25/26
Review For: Terrell Hopkins
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Terrell Hopkins did a great job working with me to find the CRV that best fit my needs. He answered all my questions in a professional manner and was personable to talk with. When I came to pick up the car, Terrell made sure that I knew what all the bells & whistles were for and ensured that my Android Auto was up and working for me. I truly appreciated the time he spent with me which made me feel safe in my new used CRV. I am happy with my purchase and with my experience at Lia Honda & Terrell Hopkins.
Author: Alyssa Barry
Title: I've leased several vehicles from Lia H
Posted On: 1/25/26
Review For: Antoun Ibrahim
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I've leased several vehicles from Lia Honda and my salesman has always been Antoun Ibrahim, and I've never been disappointed! He provides great customer service and treats you like family. I highly recommend his services if you're looking to buy or lease a vehicle!
Author: Bob Vanderwarker
Title: Anthonena Alvarado informed me of an is
Posted On: 1/23/26
Review For: Anthonena Alvarado
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Anthonena Alvarado informed me of an issue that was covered under warranty. Quick, friendly, informative service.
Author: James Gutillo
Title: Fast reliable service
Posted On: 1/23/26
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Fast reliable service
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