Author: Alan Norman
Title: I couldnt be more pleased with the exce
Posted On: 3/3/26
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I couldnt be more pleased with the exceptional service I received at Crown Collision Center! From start to finish, the team did a fantastic job on my vehicle after two separate accidents. The repairs were completed professionally and the quality of the work exceeded my expectations my car looks great. Jenn Smith was absolutely incredible throughout the entire process. She coordinated repairs with two different insurance carriers smoothly and efficiently, making a stressful situation so much easier to manage. Her communication, organization, and attention to detail were top notch. I highly recommend Crown Collision Center and Jenn to anyone needing collision repair truly 5 stars all the way!
Author: Luthfur Miah
Title: Edit: after receiving an incorrect esti
Posted On: 2/26/26
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Edit: after receiving an incorrect estimate, Tony Hailey reached out to me personally to get me right. He honored the original quote- stand up guy. Looks like everything will be good to go!
Author: Luthfur Miah
Title: Felt like a bait and switch- two very o
Posted On: 2/26/26
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Felt like a bait and switch- two very obvious things were left out of my original quote: Matte paint and the fact that a calibration would be needed. Resulting in more than 185% of the original quote (almost double!). These are things that should have been included in my estimate.
Author: Richard Lynn
Title: David went above and beyond to get our
Posted On: 2/25/26
Review For: David Thach
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David went above and beyond to get our Sonata on the road. I thank you sir.
Author: Anne Fagan
Title: Thank you to Jenn Smith the Estimator a
Posted On: 2/25/26
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Thank you to Jenn Smith the Estimator at Crown Collision in St. Petersburg. Me and my Audi A5 got mildly crunched by another driver, and from the first contact, Jenn was available to help me with a wrecker, insurance issues, letting me know each step what was happening, and was just a friendly voice on the phone. I picked my car up yesterday. A serious shout out to whoever detailed it. It looks amazing. The body work is perfect, and my 14 year old car (with only 55k miles on it) looks brand new. Jenn was right there when I picked it up and walked me through the repairs that were done, explaining them all. Great work on the part of Crown Collision and Jenn Smith!
Author: Scott Van Ert
Title: This review is for better way auto glas
Posted On: 2/19/26
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This review is for better way auto glass. I brought my brand new Honda Accord to have a windshield replacement done today. Ive had it for less than a month before a rock cracked my windshield. Needless to say, I wasnt too happy about that and a little concerned that whoever put the Windshield in could do any other damage. I am extremely picky as I am a car guy. Better way auto glass did an excellent job. They took their time to get it right and let me watch the whole process from replacing the windshield to recalibrating after they were finished. They were professional, courteous and extremely careful. My insurance company wanted me to go to Safelite, but have it had bad experiences with Safelite. The new Honda OEM windshield was replaced and I have zero problems with the Honda safety sense systems. I highly recommend better way auto glass if you need a windshield replacement.
Author: Vincent Fabrizzi
Title: Our recent experience with Crown Collis
Posted On: 2/15/26
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Our recent experience with Crown Collision exceeded our expectations. My wife's new Hyundai Ioniq9 was involved in an accident. Johnny (our service representative) went out of his way to make sure our vehicle was repaired perfectly and completed on time. He initiated phone calls to keep us posted on the repair progress and coordinated all communications with the insurance company. Long story short, he made it easy and hassel free. Thank you Johnny and Crown Collision for a great job.
Author: Rick Reinert
Title: They repaired my windshield and the cra
Posted On: 2/10/26
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They repaired my windshield and the crack is virtually invisible. Very fast service. The whole Crown family is #1.
Author: Steven H.
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Posted On: 1/27/26
Review For: Vinny Barbosa
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Drop my car off weeks ago with Vinny repeatedly called and left messages, no return call. Two weeks later had to physically show up to find out what was going on with the car. Saw Vinny in the hallway, called him over and I told him my situation and he said their phone lines must be having problems, but he assured me left messages about the messages. But the story gets stranger. He told me that we cannot fix your car. Your car you can take it with you. We cannot fix your car after waiting for GEICO claim adjuster to come out and do their review.'s spoke to his manager today, Tom Haley he said the same thing it's a risk we cannot fix your car. It's a liability to us. If something happens there was too many things that we need to be fixed on the car. I'm shaking my head. I'm saying to myself really. So I had to end up calling Geico to explain the situation and they end up towing the car to Crash Champions who it remains today. In the meantime, I lost two a rental car. Very bad company.
Author: William Schneider
Title: Johnnie Powell was my estimator he was
Posted On: 12/17/25
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Johnnie Powell was my estimator he was about the nicest person I ever met. The service he provided was top notch.He contacted me two times to let me know how work was progressing. In the end l found out he was a true Floridian I wish more people were like him .
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