Title: My wife and I recently purchased a new Posted On: 3/27/24 Review For: Berry Snyder Rating: |
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Summary: My wife and I recently purchased a new Ram 1500 from Crown of Cleveland. I don't think we could have asked for a better experience. Berry Snyder was up front and very pleasant to work with. He gave us plenty of time to make our decision and then walked us through the process. He showed us all the new bells and whistles in the new Ram truck. I am so glad we stopped by to look . We came away with a beautiful Ram 1500, a great experience , and I believe a new friend. Thanks Berry Snyder for all you did to get us in our new vehicle. |
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Title: I just purchased a new to me Ram 1500 E Posted On: 3/26/24 Review For: Greg Yeoman Rating: |
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Summary: I just purchased a new to me Ram 1500 Eco Diesel from Gregory Yeoman at Crown in Cleveland. I have to say that their commitment to quality service is unmatched. Thank you again, Greg, for all your help during this transaction! I will be a Crown customer for years to come! This makes my second vehicle purchased from Crown... I will be back again! |
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Title: Do not have your vehicle fixed here, th Posted On: 3/24/24 Review For: Rating: |
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Summary: Do not have your vehicle fixed here, these are glorified parts changers ONLY and not real mechanics, they can only change parts and follow the steps that the computer tells them to change, so you buy lots of parts and labor trying to find out whats actually wrong, what a waste of money! Update so it turns out it was a circuit fault code and not a mechanical fault code, so after the recommended parts changing, and we are talking about a lot of parts, even changing out cams for a cam sensor fault, they would then recommend the pcm if all other parts didnt fix it, took it to a real mechanic and within 30 minutes discovered it was the pcm that was bad, now Im out of a lot of money and wasted time on unnecessary parts! (UPDATE) it was the first piece of the puzzle that should have been checked after cam sensor didnt fix it, the Ecm was bad, not Cams, Not Oil and no need to pull heads off, simple easy fix! But not at this shop! |
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Title: Daniel Kerr is the man!! Posted On: 3/23/24 Review For: Daniel Kerr Rating: |
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Summary: My husband has health limitations and cant go car shopping. We needed a van for many reasons. I picked out a Chrysler Pacifica online and Daniel Kerr quickly reached out. Within 1 day he had everything done via electronic communication, brought the van to our home for test drive and evaluated our trade in. He was very professional and patient. Within a few hours we were signing final paperwork and driving our new Pacifica. We are very pleased with our experience. Staff was great. Give Daniel Kerr a call you wont regret it. |
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Title: Posted On: 3/21/24 Review For: Rating: |
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Summary: There is no summary for this review. |
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Title: Ive tried to get a recall on my Jeep se Posted On: 3/19/24 Review For: Rating: |
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Summary: Ive tried to get a recall on my Jeep setup multiple times and the service advisors never answer the phone our return phone calls. They had allegedly added me to the list of back ordered recall parts months ago but apparently that wasnt true either.
Update: to the GM which replied, your team never told me to bring the vehicle in for an inspection to validate the recall. This must mean there are bigger disconnects at your dealership you are unaware of. |
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Title: Posted On: 3/18/24 Review For: Rating: |
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Summary: There is no summary for this review. |
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Title: This is a great dealership to buy a new Posted On: 3/15/24 Review For: Berry Snyder Rating: |
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Summary: This is a great dealership to buy a new vehicle! Go see Berry Snyder he was very helpful and great to deal with! I would definitely buy from them again. Thank you! |
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Title: I own a 2022 Wagoneer and have been hav Posted On: 3/15/24 Review For: Hanna Napierkowski Rating: |
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Summary: I own a 2022 Wagoneer and have been having it serviced at Crown Chattanooga with a fight every time. I left yesterday and scheduled an oil change at Crown Cleveland and what a difference. Hanna and DJ made it so easy that I will drive an hour to get our cars serviced by them. This is the best experience I have had since we bought our car. Thanks so much |
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Title: I was very pleased with my service expe Posted On: 3/13/24 Review For: Nicole Moon Rating: |
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Summary: I was very pleased with my service experience at Crown Dodge, Cleveland. Nicole Moon took care of my problem, and was able to get my repair done a day earlier than originally scheduled. Very pleased. |
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