Lia Toyota of Colonie Reviews
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Title: Posted On: 9/21/23 Review For: Rating: 
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| Summary: There is no summary for this review. |
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Title: Thank you, Jackson Posted On: 9/21/23 Review For: Jackson Dunn Rating:
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| Summary: Jackson was very helpful in helping me choose the right vehicle and it was my first time buying so I greatly appreciate the time and effort he put in to helping me get the car I wanted |
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Title: Justin is great. He was professional an Posted On: 9/20/23 Review For: Justin Cole Rating:
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| Summary: Justin is great. He was professional and friendly. Explained all our services and why they are needed to optimize the vehicles efficiency. Does not talk down and attentively listens to questions and answers them effectively. TY. |
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Title: Rick Grugan, Service Manager Colonie, a Posted On: 9/19/23 Review For: Richard Grugan Rating:
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| Summary: Rick Grugan, Service Manager Colonie, and his colleague Walter Cook, Service Manager Nissan Saratoga, went Above and Beyond by coordinating to resolve an issue on a Saturday with my Lexus. Both locations Service Departments place a priority on Customer Service and work to resolve any concerns or issues. |
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Title: Enjoyable Visit! Posted On: 9/19/23 Review For: Art Palazzolo, Darby Wilson Rating:
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| Summary: Was greeted, helped by Art Palazzolo. He was very user-friendly. He kept us updated, and explained the work that had been done. The only negative was whoever worked on our car changed the color background on the screen to dark, and the clock to 24 hr/military time. But we were able to find in the the manual how to correct. An oops that we will not hold against Lia at this time. |
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Title: Tim Ellis was polite, efficient and eff Posted On: 9/19/23 Review For: Tim Ellis Rating:
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| Summary: Tim Ellis was polite, efficient and effective in handling my RAV4's maintenance needs. |
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Title: Posted On: 9/18/23 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: Great service Posted On: 9/18/23 Review For: Vanessa Radley Rating:
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| Summary: Vanessa Radley was so helpful. She took the time to go through the recommended services, explaining what they were and why they were important. She helped us make good informed choices, and even helped us come back at a later date for a follow-up. She was kind and patient and knowledgeable. Thanks! |
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Title: I am always confident in having Art Palazzolo as my Posted On: 9/18/23 Review For: Art Palazzolo Rating:
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| Summary: I am always confident in having Art Palazzolo as my service advisor. I only schedule service when Art is available. |
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Title: Vehicle Maintenance Posted On: 9/18/23 Review For: Rating:
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| Summary: I always use Lia Toyota for my maintenance for my 2017 plug-in Prius. The service advisors are always ready and willing to give me reminders of what needs to be maintained on my car and respect my decisions on what I can afford to do at the time. |
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