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Title: I worked with Brandon Clemons to lease Posted On: 12/29/23 Review For: Brandon Clemons Rating: 
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| Summary: I worked with Brandon Clemons to lease my Audi Q3 and then my Q4 Sportback. The entire process was painless. In fact, it was enjoyable. The absolute best car shopping experience I have ever had. Brandon was amazing! He was very knowledgeable, professional, and responsive. Brandon's customer service was excellent and I fully intend to return to him for my next lease. |
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Title: I wanted to say thank you Brandon for being so patience Posted On: 12/29/23 Review For: Brandon Clemons Rating:
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| Summary: I wanted to say thank you Brandon for being so patience and Amazing to resolve our issues with the new first car with Audi. He helped us to connect with Chris who is the General sales manager. He is very kind and informative throughout the entire process. It makes our first experience buying an Audi car is so much satisfied. Thanks you Brandon and Chris for providing such pleasant purchasing experiecne. We are now a happy customer now. |
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Title: Bought a CPO 2021 Q5 from Audi Ontario Posted On: 12/14/23 Review For: Brandon Clemons Rating: 
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| Summary: Bought a CPO 2021 Q5 from Audi Ontario last Saturday. Our salesperson was Brandon. The overall buying experience was great. The sales manager Chris was very pleasant to talk to, and we finalized the deal over a phone call. Since we were driving up from San Diego, the car was prepared for a test drive prior to our arrival. Dean at Finance was also very friendly and didnt push any of the add-ons on us. He gave us all of the information we needed, and left it us to decide if we wanted the add-ons or not.
Ive removed 1 star from my rating due to the following reasons -
1. We felt that the salesperson was irritated/frustrated at us when we were fleshing out the final numbers of the trade-in and the Q5. When I bought to his attention that the out the door price of Q5 was higher than what we had discussed with Chris the previous day, he was like you can go talk to Chris yourself and clarify. I felt the tone was a bit dismissive. When my wife asked about a few scratches she observed on the Q5, he responded saying what can I do about it? in a condescending manner. I understand that scratches can happen due to usual wear and tear, and a friendly response from the salesperson could have been just fine instead of a condescending response. My wife was ready to walk out the store after that comment.
2. For whatever reason, the CPO inspection report was not available when we bought the car, so the salesperson said he would follow up with the service department and provide me with an update on Monday. I didnt receive any update from him afterwards, I reached out to him through message and email for a couple of days and didnt get any response from him. I found this to be very disappointing. We had to call up the dealership directly and Brett/Dean were very responsive in sharing the CPO inspection report with us asap.
Except for the above 2 minor inconveniences, the overall buying process was great! We were very happy with our purchase at the end :) |
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Title: Great experience with Brandon in helping me purchase my Posted On: 11/30/23 Review For: Brandon Clemons Rating:
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| Summary: Great experience with Brandon in helping me purchase my first Audi. Will for sure be coming back and refer friends & family. |
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Title: When it comes to car buying, I am all about easy, and Posted On: 11/22/23 Review For: Brandon Clemons Rating:
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| Summary: When it comes to car buying, I am all about easy, and Audi Ontario made this process so simple. I called in, told them what I wanted, got a credit app going through the phone, and came in for about 30 minutes to sign docs. Everyone was incredibly friendly and helpful. Thanks everyone for such an amazing car buying experience. |
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Title: enthusiastic individuals with resilience and they take Posted On: 11/20/23 Review For: Brandon Clemons Rating:
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| Summary: enthusiastic individuals with resilience and they take the time to get to know their customers' needs, show empathy, and deal in a product in confidence. |
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Title: Brandon Clemons was great to work with and really went Posted On: 11/20/23 Review For: Brandon Clemons Rating:
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| Summary: Brandon Clemons was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. |
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Title: Brandon Clemons was a great help in my purchase of the Posted On: 11/18/23 Review For: Brandon Clemons Rating:
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| Summary: Brandon Clemons was a great help in my purchase of the Mazda on 11/17/2023. I would recommend him and your dealership to anyone looking for a new or used car |
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Title: After my 3rd attempt buying a car. This Posted On: 11/17/23 Review For: Brandon Clemons Rating:
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| Summary: After my 3rd attempt buying a car. This was the easiest & most pleasant car buying experience I've ever had. I worked w/Brandon Clemons ,he had exceptional customer service & was transparent the entire process. The finance manager was even chill. I didn't feel any pressure to buy things I didn't need & that speaks volumes for a dealership. The entire staff was pleasant. Thank you! |
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Title: Go find Brandon Clemons and he is a rea Posted On: 10/30/23 Review For: Brandon Clemons Rating:
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| Summary: Go find Brandon Clemons and he is a really nice guy who professional. I love our new vehicle with a great deal! |
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