Title: Brandon and Chris showed such hospitali Posted On: 12/30/23 Review For: Chris Blair Rating: |
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Summary: Brandon and Chris showed such hospitality. Ill for sure be coming back next lease again for a car |
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Title: I wanted to say thank you Brandon for being so patience Posted On: 12/29/23 Review For: Chris Blair Rating: |
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Summary: I wanted to say thank you Brandon for being so patience and Amazing to resolve our issues with the new first car with Audi. He helped us to connect with Chris who is the General sales manager. He is very kind and informative throughout the entire process. It makes our first experience buying an Audi car is so much satisfied. Thanks you Brandon and Chris for providing such pleasant purchasing experiecne. We are now a happy customer now. |
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Title: Two days ago we purchased a brand new Audi Q4 e-tron from Posted On: 12/29/23 Review For: Chris Blair Rating: |
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Summary: Two days ago we purchased a brand new Audi Q4 e-tron from this Ontario location and had some bad experiences with the new car. That is our first Audi car, coming from Mercedes Benz. We are happy how quickly Chris responded to us and provided us with the quick solution. He tried everything he could to make us a happy customer. I am glad that Chris stands for the Audi brand, provide exceptional customer services, listen to his customer, being extremely patience and resolve it in a professional manner. We are now very happy with the new car! Thanks Chris! |
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Title: Bought a CPO 2021 Q5 from Audi Ontario Posted On: 12/14/23 Review For: Chris Blair Rating: |
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Summary: Bought a CPO 2021 Q5 from Audi Ontario last Saturday. Our salesperson was Brandon. The overall buying experience was great. The sales manager Chris was very pleasant to talk to, and we finalized the deal over a phone call. Since we were driving up from San Diego, the car was prepared for a test drive prior to our arrival. Dean at Finance was also very friendly and didnt push any of the add-ons on us. He gave us all of the information we needed, and left it us to decide if we wanted the add-ons or not.
Ive removed 1 star from my rating due to the following reasons -
1. We felt that the salesperson was irritated/frustrated at us when we were fleshing out the final numbers of the trade-in and the Q5. When I bought to his attention that the out the door price of Q5 was higher than what we had discussed with Chris the previous day, he was like you can go talk to Chris yourself and clarify. I felt the tone was a bit dismissive. When my wife asked about a few scratches she observed on the Q5, he responded saying what can I do about it? in a condescending manner. I understand that scratches can happen due to usual wear and tear, and a friendly response from the salesperson could have been just fine instead of a condescending response. My wife was ready to walk out the store after that comment.
2. For whatever reason, the CPO inspection report was not available when we bought the car, so the salesperson said he would follow up with the service department and provide me with an update on Monday. I didnt receive any update from him afterwards, I reached out to him through message and email for a couple of days and didnt get any response from him. I found this to be very disappointing. We had to call up the dealership directly and Brett/Dean were very responsive in sharing the CPO inspection report with us asap.
Except for the above 2 minor inconveniences, the overall buying process was great! We were very happy with our purchase at the end :) |
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Title: Tania ashraf went above & beyond the call of duty. Posted On: 12/13/23 Review For: Chris Blair Rating: |
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Summary: Tania ashraf went above & beyond the call of duty. Five star service. Attentive,kind and responsive. |
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Title: I went to Audi Ontario to lease a new v Posted On: 12/12/23 Review For: Chris Blair Rating: |
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Summary: I went to Audi Ontario to lease a new vehicle. I would highly recommend Tania Ashraf. She was knowledgeable, kind and listened carefully for what I was looking for. Tania was also attentive she found exactly what I wanted. She made me very happy. I would also love to give a shoutout to sales managers Chris and Renee for giving me the best deal ever. Tania and her team get a 5 star rating. If youre looking to buy or lease an Audi contact Tania and her team before buying or leasing your next Audi You will not be disappointed. Youll be very happy. |
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Title: I went in the Audi Ontario looking to l Posted On: 11/21/23 Review For: Chris Blair Rating: |
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Summary: I went in the Audi Ontario looking to lease for the first time Victor Perez & The manager Chris were awesome! Victor was attentive & had great customer service! The manager Chris was a huge help as well! I Left the lot with my new 2024 Q4 Etron |
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Title: Amazing customer service! Posted On: 11/21/23 Review For: Chris Blair Rating: |
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Summary: Amazing customer service! Sales rep Victor Perez & Chris Blair were so helpful! The made our car leasing process a breeze! 10/10 recommend |
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Title: Victor Perez & Chris Blair gave amazing customer service! Posted On: 11/21/23 Review For: Chris Blair Rating: |
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Summary: Victor Perez & Chris Blair gave amazing customer service! They both were super attentive & knowledgable! They made car leasing a breeze! |
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Title: Farzy was easygoing, friendly, and all around provided a Posted On: 10/31/23 Review For: Chris Blair Rating: |
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Summary: Farzy was easygoing, friendly, and all around provided a great car buying experience. Will come back! |
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