Title: As I stated in a previous review Crown Volvo and Joe in Posted On: 3/8/24 Review For: Joseph Guerrera Rating: |
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Summary: As I stated in a previous review Crown Volvo and Joe in service are on a much higher level than the dealership in our hometown and I am guessing over all. Our dealership in PA now charges a 6% fee if payment is with a credit card. Being out of warranty the diagnostic charge is waved if repairs are down at dealership if service is done at Crown Volvo. Our Pennsylvania dealership charges a $250 rate and is added to your bill along with parts and labor. When I questioned their policy compared to my experience in Florida I was told that I was probably charged for diagnostic fee in a heightened labor charge in Florida. This is completely not true . Joe went through our invoice in detail explaining every charge . If you live in St Pete and drive a Volvo you are definitely fortunate. I will never purchase another Volvo in PA. Here is hoping that I can live in the sunshine state some day and be treated like a valuable customer at Crown Volvo instead of the substandard treatment I receive in PA. I cant say enough great things about Crown Volvo and the service they provide and how they treat you. We have purchased 3 and leased 1 Volvo in the last 8 years in Apparently all dealerships are not created equal. Thank you Crown and thank you Joe. |
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Title: Roscoe was an amazing sales person he m Posted On: 3/7/24 Review For: Roscoe Hardman Rating: |
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Summary: Roscoe was an amazing sales person he made our car buying experience very easy. From the very beginning he was right on top of everything He quickly helped us find something in our budget that we will enjoy for years to come. Highly recommend Roscoe and Crown Volvo for all your new car needs. |
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Title: Gabe in Sales was awesome to work with. Posted On: 3/7/24 Review For: Gabe Bowman Rating: |
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Summary: Gabe in Sales was awesome to work with. I'll be back at Crown for my next Volvo trade-in/purchase! |
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Title: Mary is the best! Weve known her for se Posted On: 3/6/24 Review For: Mary Mattingly Rating: |
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Summary: Mary is the best! Weve known her for seven years. Will find Mary the next time we need a Volvo! |
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Title: I went to several dealerships and found Posted On: 3/6/24 Review For: Roscoe Hardman Rating: |
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Summary: I went to several dealerships and found Crown Volvo to be the most informative and willingness to work with me. Roscoe was especially good and would recommend him to anyone. |
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Title: Mary Mattingly and Michael Grace have b Posted On: 3/6/24 Review For: Mary Mattingly, Michael Grace Rating: |
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Summary: Mary Mattingly and Michael Grace have been wonderful!!!! |
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Title: Joseph Guerra was my service writer. I Posted On: 3/6/24 Review For: Joseph Guerrera Rating: |
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Summary: Joseph Guerra was my service writer. I have known him for many years and always request him when I need service to my Volvo. |
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Title: Joseph Guerrera Took care of my Volvo and did an Posted On: 3/6/24 Review For: Joseph Guerrera Rating: |
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Summary: Joseph Guerrera Took care of my Volvo and did an excellent job. My experience at Crown Volvo was very good. |
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Title: Now adays, finding great service is har Posted On: 3/4/24 Review For: Mary Mattingly Rating: |
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Summary: Now adays, finding great service is hard to fine. Not at Crown Volvo in St. Petersburg, FL. My wife had an issue with her XC90 dashboard instrumentation. It wasn't coming on. So she brought it in for service (electronic problem). The customer service rep, Mary Mattingly, took it upon herself to immediately assess and resolve the issue. Our expectation of a long and (probably) expensive service appointment ended up taking 5 minutes and a pleasant tutorial on how to properly operate the system. Mary couldn't have been nicer and great brand ambassador for Crown Volvo. Well done! |
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Title: The folks at Crown Volvo are great to w Posted On: 3/4/24 Review For: Michael Grace Rating: |
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Summary: The folks at Crown Volvo are great to work with. Michael Grace was especially helpful in making my New Car Experience pleasant and very easy. He's not pushy, very friendly and efficient, and overall a great car salesman. This is my second car from Crown Volvo and they make it so easy and the entire staff was a pleasure to deal with. Thanks again!! |
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