Author: Kiran Kavi
Title: Really disappointed. Came in with a mis
Posted On: 1/3/24
Review For: Jose Martinez
Rating:
Summary:
Really disappointed. Came in with a mission to purchase, and test drove a Porsche Macan S that I heavily researched before stepping foot into the lot. Pros: dealership is nice/clean, car itself was nice. We were truly ready to purchase. Cons: the big ones. Our ambassador Jose M. was initially nice when showing the vehicles, but when it came time to making a deal, rubbed us all the wrong way multiple times. Brought up several reasons as to why the price was listed as such, which is fine- you have your side of the debate. But when we tried to negotiate even in the slightest, kept questioning our intellect by repeating the statement I may have to write this out because I dont think you understand or I am not sure you are able to comprehend what I am saying. Strike 1 (and 2 when he said it again). As an attorney, Im sure I comprehend this and more. Its part of the negotiation on any deal. Nobody just accepts a price of a high end car without attempting to even try a deal negotiation. We ultimately made a cash offer (no loan, no lease- we will just buy) that was in the ballpark of the listed price. Jose immediately rejected it flat out without any explanation. Straight no. We had made our side of the case as to why we made that offer, and even requested that he speak to his sales manager, or ask if we could chat with them- the answer again no. Well then we are out. It wasnt what was being said as much as how it was being said- the questioning of my intellect, and the absolute inflexibility without even letting us try to work out a deal with him or his manager, plus the increasing arrogance/attitude during the last part of the conversation that just got to me. Sorry- I dont work like that (and Im generally easy going). We happily moved on over to Mercedes Benz (Fletcher Jones- highly recommend) and ended up paying more cash to outright purchase a higher class fully loaded SUV. Extremely happy with that purchase and thank the stars for letting me see the light. And you know what- it was because of the knowledge, the patience, and willingness to entertain our offers even in the least bit that made it happen at Mercedes. Will never be coming back to this Porsche dealership if this type of arrogant service is provided.
Author: nimaafshar
Title: They are excellent.
Posted On: 12/15/23
Review For: Jose Martinez
Rating:
Summary:
They are excellent. Among so many car dealers especially Porsche dealers that I have visited their service is amazing. This Porsche dealership is by far the best Porsche dealership I have been to.
Author: babalu626
Title: Great customer service from Jose.
Posted On: 12/8/23
Review For: Jose Martinez
Rating:
Summary:
Great customer service from Jose. He was very knowledgeable with the vehicle he was showing
Author: yipeekaye
Title: I visited several Porsche dealers in my search for a new
Posted On: 12/1/23
Review For: Jose Martinez
Rating:
Summary:
I visited several Porsche dealers in my search for a new vehicle, and I found Porsche Ontario to be the most attentive and the the most willing to make a fair deal. Jose Martinez (my sales person) was a good guy and helped me get to a fair price on my trade in and new vehicle. Keep up the good work...
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