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Title: Unfortunately I hit a bad pot hole that Posted On: 1/18/22 Review For: JR Rodriguez Rating: 
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| Summary: Unfortunately I hit a bad pot hole that popped my tire and messed up my wheel. I used Mercedes road side assistance and they towed my car into the dealership for me. JR was my advisor and he was excellent. He went above and beyond for me even though my insurance was a pain in the butt to work with. I appreciate his time and his patience to get my car fixed. The service here is always top notch and I am very happy I purchased my vehicle here. |
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Title: N/A Posted On: 1/17/22 Review For: Brandon Monaco Rating:
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| Summary: Brandon Monaco very helpful good experience going here thank you Walter's Mercedes-Benz of Riverside |
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Title: Walterss Mercedes Service is always exc Posted On: 1/17/22 Review For: Brandon Monaco, Mark Interlicchia Rating:
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| Summary: Walterss Mercedes Service is always excellent and very professional. Brandon is very helpful and honest with his delivery of service. A special thanks to Mark Interlicchia for his assistance with service. Highly recommend Walterss MBZ service above all SoCal dealerships.
-Jeannette |
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Title: Brandon Monaco responded to my texts an Posted On: 1/17/22 Review For: Brandon Monaco Rating:
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| Summary: Brandon Monaco responded to my texts and made sure I was kept up-to-date on my vehicles factory recall work (he located a necessary part for the recall work and made sure we received it in a matter of days rather than an expected 2-4 weeks). This was helpful for a very timely recall repair and no delays on my time or schedule. He is much appreciated and professional! |
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Title: Posted On: 1/15/22 Review For: Tyler Usary Rating:
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| Summary: There is no summary for this review. |
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Title: JR was professional, knowledgeable.
He Posted On: 1/15/22 Review For: JR Rodriguez Rating:
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| Summary: JR was professional, knowledgeable.
He made sure the work was done correctly and in a timely manner.
I would highly recommend JR Rodriquez as a service advisor. |
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Title: Austin Schneider was absolutely a pleas Posted On: 1/14/22 Review For: Austin Schneider Rating:
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| Summary: Austin Schneider was absolutely a pleasure to work with. He addressed all my needs and he was very knowledgeable in the process. I look forward to working with Austin in the future when I visit Walter's Mercedes- Benz service department. |
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Title: We took our vehicle for yearly schedule Posted On: 1/14/22 Review For: Alex Ramirez Rating:
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| Summary: We took our vehicle for yearly scheduled maintenance. Alex Ramirez was able to have it done in less than 3 hours. The car was clean inside and outside.
As always, Alex takes care of us. Thanks Alex! |
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Title: My service advisor, Brandon Monaco is Posted On: 1/14/22 Review For: Brandon Monaco Rating:
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| Summary: My service advisor, Brandon Monaco is the best!! He kept me updated all the time during this extensive repair. I will definitely return. |
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Title: I always get fast and easy service at Walter's Mercedes Posted On: 1/13/22 Review For: Cody Burt Rating:
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| Summary: I always get fast and easy service at Walter's Mercedes Benz. Cody explains what my car needs, in simple, relatable terms. |
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