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Title: I cannot even express how impressed I was with this Posted On: 12/15/23 Review For: Tyler Usary Rating: 
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| Summary: I cannot even express how impressed I was with this beautiful dealership. The people were genuinely nice and I would love to refer friends to you. |
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Title: I am ordering my next 2024 C300 with Pinnacle/Driver Posted On: 11/17/23 Review For: Tyler Usary Rating:
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| Summary: I am ordering my next 2024 C300 with Pinnacle/Driver Assistance. I currently have a 2017 C300 with all of the Technical options. I wanted to see all of the new changes and how they work. Christian has a wealth of knowledge regarding all of the new features. Being a retired System Engineer, it's nice to learn from someone that really knows the Technical features of my next car.
After reviewing all of the new options, I was happy to place a custom order on my next C300. The order process was pleasant and I am happy to wait for my new C300 to arrive as I wanted to get the car with exactly the correct features. |
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Title: Posted On: 11/4/23 Review For: Tyler Usary Rating:
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| Summary: There is no summary for this review. |
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Title: JR, Tyler, Mark and Ana were instrument Posted On: 11/1/23 Review For: Tyler Usary Rating:
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| Summary: JR, Tyler, Mark and Ana were instrumental in taking care of my automotive needs. They worked diligently in contacting corporate which is unheard of!!! The loaner was excellent! The communication .. top notch. Thank you Walters! |
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Title: Brandon / Tyler with my A service Posted On: 8/24/23 Review For: Tyler Usary Rating:
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| Summary: Brandon / Tyler with my A service |
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Title: N/A Posted On: 8/3/23 Review For: Tyler Usary Rating: 
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| Summary: Took my car in for a diagnostic check and was given the reason for the problem and estimate. I paid it but when I got the car back the key kept getting stuck when shutting the car off, this was never an issue before the $1800 work was completed on the wheel lock. JR called to tell me they need another $1800 for the EIS but no one detected that with this complete diagnostic check they raved about. I no longer have faith and trust these mechanics. I believe they went off of another diagnostic from another dealer on my car instead of performing their own. And my leather was completely worn off of the chair from the workers negligence in failing to completely cover my seat and floor before performing work. There was no apology for that damage they totally ignored it. Tyler the Service director said he would talk to his owners and get back to me... we'll see if he actually does. I was totally taken advantage of by this dealership. I immediately asked to speak with a service director because something wasn't adding up. Tyler Usary was a complete BS artist, the director. When you're from Philly you can spot them a mile away. His fancy talking didn't impress me at all it annoyed me more. Fix what you broke and own up to it! Someone dropped the ball at Walter's and no one wanted to own up to it instead thought they would swindle me for another $1800. I drove 1.5 hours to this dealer and wrote a very nice review with the initial diagnosis. I truly believed in this dealer when they diagnosed my car the first time. Boy was I so wrong. I asked to speak with Sean Davisson GM to discuss my dissatisfaction and find out what happened but was told he was fired. I don't know how true this was but Tyler did rush me out of the dealer. At first he didn't want to speak with me telling JR to tell me he was in a meeting for the next hour. Well, I chose to wait because the day before I did send JR a text message explaining I wanted to talk to the GM and or service director in person when I refused their work via text - I was ignored. I would not recommend anyone to come here. I don't feel I was treated fairly.
UPDATE! Since, car has been fixed "No Money" and NOT by Walter's, I got nothing from them. My car had to be manually put in neutral meaning gear switch had to be taken apart. It was never properly secured when put back. Car thought it was in reverse not park - problem solved. So WHAT Diagnosis was Tyler trying to show me?! Exactly my point! ALL BS. My advice STAY AWAY SERVICE SCAM they are not diagnosing cars properly or at all save your coins and thank me later. Oh and Tyler did call to offer me 15% of the cost to repair my seat, I hung up so fast. You will not insult me Sir, I'll eat the cost but I'll never recommend anyone take there car to your service dept and I certainly will not be back - One & Done. |
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Title: It was a pleasure buying my vehicle at this dealership. Posted On: 8/2/23 Review For: Tyler Usary Rating:
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| Summary: It was a pleasure buying my vehicle at this dealership. Excellent customer service and all of the staff are friendly. |
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Title: Fast , no hidden fees purchase . Posted On: 7/16/23 Review For: Tyler Usary Rating:
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| Summary: Fast , no hidden fees purchase . They were prepared everything in advance so weve got the there and picked up the car and left |
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Title: This has to be the worst dealership I've ever Posted On: 6/6/23 Review For: Tyler Usary Rating:
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| Summary: This has to be the worst dealership I've ever encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of your experience not ours , or they will say we do not see you in our records maybe another dealership, are you serious? While looking at the sales contract so xx all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would they literally only care about the commission and new car sales, if you buy used and only spend 40k you are sol good luck |
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Title: Nice clean dealer with great customer service and Posted On: 6/2/23 Review For: Tyler Usary Rating:
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| Summary: Nice clean dealer with great customer service and support. I would definitely recommend this place for your next vehicle purchase |
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