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Title: Erwin Ortacho and Ash Botello are excel Posted On: 5/23/25 Review For: Erwin Artacho Rating: 
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| Summary: Erwin Ortacho and Ash Botello are excellent in customer service. Very knowledgeable and always willing to help and assist us in buying the car we like. |
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Title: Erwin Artacho is a very excellent, patient, and Posted On: 5/23/25 Review For: Erwin Artacho Rating:
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| Summary: Erwin Artacho is a very excellent, patient, and knowledgeable team member of Mercedes of Riverside. Highly recommend him for all transactions. |
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Title: Excellent service Posted On: 5/7/25 Review For: Erwin Artacho Rating:
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| Summary: They take care of everything for you. Make the process of buying very easy. |
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Title: The entire staff was incredible throughout the process. Posted On: 5/4/25 Review For: Erwin Artacho Rating:
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| Summary: The entire staff was incredible throughout the process. Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership. |
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Title: I had a great buying experience with my new E53 AMG. Posted On: 4/27/25 Review For: Erwin Artacho Rating:
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| Summary: I had a great buying experience with my new E53 AMG. I dealt with both Rafael Aribuabo and Erwin Artacho, the dealership general manager. First, Erwin was very friendly, professional and certainly did not feel that he was too important to deal with everyday customers. Rafael was also friendly, quick to respond to any questions or issues and has an incredible amount of product knowledge on seemingly every MB product. There was absolutely no high-pressure tactics by anyone from start to finish and all seemed only interested in getting the customer the right car at a fair price. Quite frankly, the world would be a better place if all car dealers were operated in the same manner that Walters is. Highly recommended. |
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Title: I want to thank Rafael Aribuabo for his outstanding Posted On: 4/25/25 Review For: Erwin Artacho Rating:
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| Summary: I want to thank Rafael Aribuabo for his outstanding service in helping me purchase my Mercedes EQE350X. From start to finish, Rafael was informative, professional, and truly went the extra mile to ensure I had the best experience. Im grateful for his dedication and couldnt be happier with my new car. Thanks again, Rafael! |
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Title: I recently purchased a Mercedes from Wa Posted On: 3/30/25 Review For: Erwin Artacho Rating:
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| Summary: I recently purchased a Mercedes from Walters. I am beyond pleased and impressed by the customer service and overall experience. I would like to thank Erwin, Rob and Le Nard for ensuring my experience was stellar. |
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Title: They did an excellent job accommodating us on our Posted On: 3/19/25 Review For: Erwin Artacho Rating:
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| Summary: They did an excellent job accommodating us on our decision making process! They had excellent customer service and quick responses! |
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Title: Great team! Great, no BS, car buying e Posted On: 3/18/25 Review For: Erwin Artacho Rating:
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| Summary: Great team! Great, no BS, car buying experience! I knew what I wanted and did the deal via email, text and a few phone calls. Raymundo Lopez and Erwin Artacho had all of the paperwork ready when I arrived. Impossible to accomplish in Newport Beach and got a better deal. Well worth the drive! |
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Title: Kelly Sandefur is The best! Posted On: 1/29/25 Review For: Erwin Artacho Rating:
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| Summary: Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed ! |
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