 |
Title: N/A Posted On: 3/30/25 Review For: Justin Campbell Rating: 
|
| Summary: I had an amazing experience working with Stephen Garlatta and Rob Little. From the moment I walked in, they were friendly, knowledgeable, and genuinely cared about what I wanted. Since I'm a returning customer They took the time to understand my needs, walked me through all my options without any pressure, and made the entire process smooth and stress-free. Plus Stephen was patient enough to answer my 9 year olds questions about cars
What really stood out was their honesty and professionalism. They were upfront about pricing, answered all my questions patiently, and made sure I was comfortable with every step of the purchase. Plus, they went above and beyond to ensure I got the best deal possible.
If you're looking for a car and want someone who truly has your best interests at heart, I highly recommend Stephen. This was hands-down the best car-buying experience I've ever had.
Also, thanks to Justin in the finance department for being so kind to us and answering my questions, plus my 9 year old son's question.
Thank you again for everything! |
|
 |
Title: My husband and I recently had the pleas Posted On: 3/5/25 Review For: Justin Campbell Rating:
|
| Summary: My husband and I recently had the pleasure of purchasing an EQE 350 from Mercedes-Benz of Riverside, and the experience exceeded all of our expectations.
From the first point of contact our Sales Consultant, Ashley Botello was amazing and I cant say enough good words. She is incredibly knowledgeable, patient and attentive. She took the time to listen and was tenacious, working hard to make the deal. Its rare to such receive such genuine customer service and we truly appreciated her professionalism. Also, a quick shout out to Sales Consultant, Azhanty Montoya who assisted and also provided us with 5 star customer service.
The financing process was just as smooth. Finance Director, Justin Campbell worked efficiently, explaining all the details clearly. He definitely went the extra mile to make sure all options were covered and that we felt completely satisfied with our financing. We never felt rushed or overwhelmed, which made the entire process stress-free.
Driving off in our new EQE was truly an exciting moment, and we couldnt be happier with our purchase. The customer service at Mercedes-Benz of Riverside is top-notch, and I highly recommend this dealership to anyone in search of a luxury vehicle with an exceptional buying experience.
We look forward to coming back in a few years for our next purchase. Thank you!!! |
|
 |
Title: Edwin Correa was a great salesperson and a really nice Posted On: 2/18/25 Review For: Justin Campbell Rating:
|
| Summary: Edwin Correa was a great salesperson and a really nice man. He was very knowledgeable anbout the car we were interested in and really made the purchase easy. |
|
|
Title: Excellent service, professional staff, and smooth Posted On: 1/29/25 Review For: Justin Campbell Rating:
|
| Summary: Excellent service, professional staff, and smooth process. Highly recommend this dealership for a great experience! |
|
|
Title: Great People Great positive environment always we will Posted On: 1/28/25 Review For: Justin Campbell Rating:
|
| Summary: Great People Great positive environment always we will work with you attitude. Very attentive. Very clean. And great snacks too !! |
|
|
Title: My wife and I could not be happier for purchasing our new Posted On: 1/25/25 Review For: Justin Campbell Rating:
|
| Summary: My wife and I could not be happier for purchasing our new 2025 Mercedes-Benz GLE 350 from Walters Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our needs regarding the features we were looking for in our dream vehicle and responded to our text messages and calls in a timely manner. Christian is very knowledgeable and gave detailed explanations on the process of buying our new SUV. Even though we shopped around and called Christian informing him that we were comparing prices and if it was okay to come by to test drive the vehicle once more, but drive it on the freeway to see how it drives, Christian did not say no, or feel we were wasting his time. My wife and I returned to the dealership, test drive the vehicle one more time to make sure that it is what we wanted, and purchased it. Christian has a lot of patience and he was at our service when we needed him. We will buy another vehicle in the future with the help of Christian because he went above and beyond for us. |
|
|
Title: Adam was a delight to work with was responsive to are Posted On: 12/31/24 Review For: Justin Campbell Rating:
|
| Summary: Adam was a delight to work with was responsive to are needs and time would work with him again |
|
|
Title: Eddy Elsayed one of the most honest sales person I have Posted On: 12/28/24 Review For: Justin Campbell Rating:
|
| Summary: Eddy Elsayed one of the most honest sales person I have worked with, friendly and kind attitude.
Have bought many vehicles from this dealership even though there's about 10 Mercedes dealers closers than Walter Mercedes to my location just because of Eddy Elsayed kindness and honesty.
I can't thank you enough Eddy for the excellent service you provide always |
|
|
Title: Justin Campbell was great in helping us, we do appreciate Posted On: 12/21/24 Review For: Justin Campbell Rating:
|
| Summary: Justin Campbell was great in helping us, we do appreciate his assistance. Great Job Justin |
|
|
Title: We had a GREAT experience with the team Posted On: 12/13/24 Review For: Justin Campbell Rating:
|
| Summary: We had a GREAT experience with the team at Walter's Mercedes-Benz. It was the easiest time we ever had buying a car. And shout-outs especially to Erwin Artacho, Justin Campbell, and Azhanty Montoya! You were so helpful and friendly -- class acts! |
|