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Title: We work with Eddy at Walter’s and we just love him. Posted On: 9/3/23 Review For: Justin Campbell Rating: 
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| Summary: We work with Eddy at Walter’s and we just love him. This is our third purchase through Walters because we trust and enjoy working with Eddy. He takes the time to understand our needs and always helps us find exactly what we want. We get phenomenally service every time. |
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Title: Great sales person good communication honest to deal Posted On: 8/28/23 Review For: Justin Campbell Rating:
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| Summary: Great sales person good communication honest to deal happy overall. Would recommend sales person and dealership to others |
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Title: Brought a brand new Mercedes and receiv Posted On: 8/19/23 Review For: Justin Campbell Rating: 
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| Summary: Brought a brand new Mercedes and received the highest level of care via internet. I shopped around for the right color and found it at Walter's and inquired about it. Internet salesperson Raul Ayala got back to me and I explained my intended total payment willing to pay for the lease. He had me filled out credit application and got back to me within an hour or two for an incredible and aggressive offer I have seen. Yes, an extremely fair and probably the best offer after I shopped around for days, that I could not decline (I did not even counter offer.) Next step was to deal with trading in my old car and Chris Rios who handled the trade was able to match a third party offer within 30 minutes. Got all the numbers settled with several exchanged text messages, confirmed appt for the next morning and done deal. Financial person Justin Campbell was great in his work, proficient and finished paper works within an hour, Whole process took around 2.5 hours including test drive.
Only hiccups is that on my way to dealer, got a call from another manager (who claimed himself as salesperson) at the dealer, made up an excuse that assigned salesperson is not there until few hours later from my confirmed appointment and wanted me to turn around and go back later. What an excuse when the appt and figures were double confirmed via texts one hour before my departure from home. When I said no deal if I have to drive back and return later, he said OK (fastest OK I ever heard). Hah....Whoever he was, must have been trying to overturn the great deal as promised, wishing I would forfeit the transaction (Internal issue.)
Anyway, reached the dealer and received the same agreement as promised with courtesy. In and out 2.5 hours with a brand new car.
Thanks to Raul Ayala, Chris Rios , Justin Campbell and the manager who approved this deal.
Whoever called me and made up excuses, hoping me not to show up for the confirmed appointment and claimed himself as another salesperson (when I inquired about his name, he hung up.. the conversation was within 10 seconds quick and rush, take it or leave it.) NOT PROFESSIONAL. (SHORT ONE STAR)
Anyway, sales team mentioned above made up as a 5 stars. But you need to do your homework before walking in and definitely save a lot of time for both parties in making a car purchase. In general, it was a very good experience. |
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Title: The sales person was very helpful and assisted well to Posted On: 8/12/23 Review For: Justin Campbell Rating:
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| Summary: The sales person was very helpful and assisted well to make sure to meet customers satisfaction |
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Title: Excellent service
We are very happy with the service Posted On: 7/22/23 Review For: Justin Campbell Rating:
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| Summary: Excellent service
We are very happy with the service Daniel and his team provided
100% recommended |
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Title: This dealership was nothing less than amazing. Posted On: 7/19/23 Review For: Justin Campbell Rating:
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| Summary: This dealership was nothing less than amazing. Chris Rios really did his absolute best to get us the best deal! He was honest and kind and made the buying experience so enjoyable. |
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Title: N/A Posted On: 7/18/23 Review For: Justin Campbell Rating:
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| Summary: Chris Rios was nothing but honest and so helpful. He made the buying experience easy and fast! Everyone at this location were super friendly and are always looking to give you the best deal. Mr. Campbell in finance was also amazing and took great care of us. If you are in the military and are looking for luxury I recommend this location! |
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Title: N/A Posted On: 7/8/23 Review For: Justin Campbell Rating:
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| Summary: Big thank you to Irvin and Justin! Me and my husband went in to buy our first car and everyone was amazing they went above and beyond to get us the best deal and even saved us some money in the long run. They explained everything clearly and very knowledgeable. We couldn't have had a better experience buying our first car thank you |
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Title: Thank you Andrew and Josh! Posted On: 7/2/23 Review For: Justin Campbell Rating:
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| Summary: Thank you Andrew and Josh! You both worked so hard for us. Customer service was tip-top! You both are definitely in the right business and it shows! I cant say thank you enoughThank you! |
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Title: Christian Aparicio was amazing, so very knowledgeable and Posted On: 7/1/23 Review For: Justin Campbell Rating:
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| Summary: Christian Aparicio was amazing, so very knowledgeable and helpful made the whole experience great. Honestly we will always buy our cars here from Christian to Justin the finance manager everyone was so kind. |
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