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Title: Excellent service experience at Mercede Posted On: 6/28/25 Review For: Oscar Medina Rating: 
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| Summary: Excellent service experience at Mercedes Riverside. Oscar Medina was extremely kind and professional. Will bring my car back here for future service appointments because of Oscar (he is also a Bears fan like me!) |
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Title: My Service Advisor was Oscar Medina.
He Posted On: 6/17/25 Review For: Oscar Medina Rating:
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| Summary: My Service Advisor was Oscar Medina.
He was very professional and pleasant to work with. This was my first time at this location, so I did appreciate him taking the time to show me around the lounge and answer any questions I had. Everyone was very nice and accommodating. |
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Title: Great Service. Thank you Stephen Garlat Posted On: 5/19/25 Review For: Oscar Medina Rating:
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| Summary: Great Service. Thank you Stephen Garlatta and Oscar Medina |
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Title: Oscar Medina was very helpful and walke Posted On: 5/16/25 Review For: Oscar Medina Rating:
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| Summary: Oscar Medina was very helpful and walked me through step by step. He texted, emailed, and called to make sure I was always knowing what was going on with my service for my car. He was patient and made me feel like he cared. I will be going here and no where else . |
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Title: I brought my CLA 250 in for service of a check engine for Posted On: 4/26/25 Review For: Oscar Medina Rating:
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| Summary: I brought my CLA 250 in for service of a check engine for the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the whole process. He provided Excellent customer service and I highly recommend you request Oscar Medina as your Service Advisor when you have service done at Walter's Mercedes Benz of Riverside. |
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Title: Excellent Customer Service, easy, curiously and on time Posted On: 4/25/25 Review For: Oscar Medina Rating:
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| Summary: Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. |
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Title: Oscar did a amazing job on a difficult job and fix my Posted On: 4/22/25 Review For: Oscar Medina Rating:
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| Summary: Oscar did a amazing job on a difficult job and fix my mom's car thank you |
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Title: I was very pleased with the service advisor Oscar Medina, Posted On: 4/16/25 Review For: Oscar Medina Rating:
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| Summary: I was very pleased with the service advisor Oscar Medina, and the service on the car. Oscar was very professional, and I enjoyed speaking with him as I too am from the automotive background for over 40 years. He explained everything quite well, and there was no pressure to up sale, he told me what the technician saw and the suggestions the technician made of items I should keep an eye on, that is good customer service. |
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Title: I was very pleased with my service advisor Oscar Medina. Posted On: 4/16/25 Review For: Oscar Medina Rating:
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| Summary: I was very pleased with my service advisor Oscar Medina. He worked with me on a very difficult situation. I originally brought in my 2024 CLA 250 for a check engine light that was requiring extensive testing to determine the cause. In the meantime my other Mercedes a GLK350 also had a check engine light. The problem with it was more severe . So I asked Oscar if I could bring in the GLK350 and swap it with my CLA250 since it required feedback from Mercedes support. He was very gracious and set it all up. I brought in the GLK350 and they had it repaired the following day. I returned and dropped off the CLA250 so they could continue working on it. I drove home in the GLK350 totally repaired. Needless to say my wife was ecstatic! I applaud the outstanding service I received from Oscar Medina. Walters Mercedes should be proud to have employee like him! |
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Title: Oscar Medina was a great help and amazi Posted On: 4/6/25 Review For: Oscar Medina Rating:
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| Summary: Oscar Medina was a great help and amazing service advisor!! He was a pleasure to work with and explained everything thoroughly!
- The Injury Firm |
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