Author: Brakes , Leslie 0822
Title: Hi I brought my car in for the recall on the air bag.As...
Posted On: 11/9/20
Review For: Tyler Usary
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Hi I brought my car in for the recall on the air bag. As usual Austin Schneider provided me excellent service. I did have some concerns but it was Tyler the manager also who stepped in to provide clarity and more than anything he listened. For that, I am very appreciative of. Thank you !! Leslie W
Author: ARamsey
Title: David Greene and his Managers at Walter's went over and...
Posted On: 10/17/20
Review For: Tyler Usary
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David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so unhappy with Mercedes in general as I was only a few months out of Warranty. David assured me that this was obviously not from wear and tear. He and his Managers contacted Mercedes and they agreed to take care of the problem at no cost to me. David help to restore my faith in Mercedes and saved me well over 20k in costs!!! He showed me that they stand by their Cars. I would work with him again any day and buy again from Mercedes. Thanks David!
Author: Michael.Miller
Title: Very well versed in leasing and was able to answer all my...
Posted On: 8/3/20
Review For: Tyler Usary
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Very well versed in leasing and was able to answer all my questions!! Being a first time lessor that made me feel comfortable.. Thank you very much to the entire Walters team.
Author: BigWash1119
Title: Purchase 4 new Prre. tires.
Posted On: 7/13/20
Review For: Tyler Usary
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Iv'e purchased 6 mercedes from Walter's Mercedes in Riverside Ca.Two use and four new.The service has always been very good. the employees continue to be very polite and friendly. Management as well.Service advisor Mark Interlicchia is the best of the best.a tremendous asset for Walter's.
Author: BigWash1119
Title: David Greene review
Posted On: 7/11/20
Review For: Tyler Usary
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David was very knowledgeable and professional as a sales person for Walter's.He was very detail selling me the 4 prell tires .Outstanding attitude.It was a pleasure having him serve me.He is an asset to Walter's Mercedes Benz of Riverside Ca.
Author: Dot P.
Title: My newly C300 which I bought with only 3,700 miles had a...
Posted On: 7/3/20
Review For: Tyler Usary
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My newly C300 which I bought with only 3,700 miles had a strange chirping noise since purchase, was difficult to duplicate for the technician. It never makes a noise when you want to you! Even though I had videos, distance traveled and and time afterwards when the noise would begin. It was very frustrating but David Greene worked with the technicians, George Riddle and Sam Reed, to get the issue resolved. They did their due diligence which was not easy because they actually had to babysit the car up to an hour until the noise sounded. The 4th time I brought it in, Cody was very helpful and I spoke to Tyler Usary and the technician. I showed them the videos and the explanation of the noise hoping it would help resolve the issue and it was Finally duplicated and repaired, Thank you George and Sam! I wasnt the nicest person to work with the first two trips there but realized I just needed to keep taking it in, trust they would resolve the issue and I would bake goodies as a Thank you David always kept me updated on the progress and status. I really appreciated the detailed update on which parts were tested, ruled out, and finally the culprit! The estimate for parts ordered and pick up were exact. After I picked up my car, I had questions and he quickly responded and assisted me with an explanation of the issue and it was quickly taken care of. Thank you David!
Author: Mel Bakeman
Title: Cody Burt is awesome to work with! Great sense of humor,...
Posted On: 3/12/20
Review For: Tyler Usary
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Cody Burt is awesome to work with! Great sense of humor, keeps me informed, is upfront and honest. This is my 6th Walters car and Cody makes keeping my car in good working order his priority. Thank you to him and Tyler Usary, the Service Manager.
Author: samie magana
Title:
Posted On: 12/12/19
Review For: Tyler Usary
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Author: Alex Cabrera
Title:
Posted On: 12/9/19
Review For: Tyler Usary
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Author: dochowz
Title: Excellent Service
Posted On: 11/22/19
Review For: Tyler Usary
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This dealership is outstanding! I deal with David Greene and Tyler Usary. I am impressed every time. I bought my car from Walters and I will very likely buy my next car from them. I give them my highest recommendation!
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