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Title: Elizabeth Flores was prompt, helpful, kind and down to... Posted On: 2/27/21 Review For: Tyler Usary Rating: 
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| Summary: Elizabeth Flores was prompt, helpful, kind and down to Earth. She extended on going support and I will continue to work with her with my next purchase. |
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Title: Outstanding dealership. Will come back on any further... Posted On: 2/14/21 Review For: Tyler Usary Rating: 
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| Summary: Outstanding dealership. Will come back on any further purchases. The fact that the deal was made without the manager getting involved speaks highly to me |
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Title: Alex is and has been my service advisor since Tyler and... Posted On: 1/26/21 Review For: Tyler Usary Rating: 
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| Summary: Alex is and has been my service advisor since Tyler and he has been exceptional in his handling of my vehicles and my needs...
Its because of Alex that I continue to drive more than an hour each way for services. |
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Title: Austin Schneider our Service Advisor and Tyler Usary the... Posted On: 1/14/21 Review For: Tyler Usary Rating:
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| Summary: Austin Schneider our Service Advisor and Tyler Usary the Service Manager at Walters Mercedes Benz have done it again. Not only being exceptional and awesome people, they continue to go out of their way for us with the best care for our 2017 MBZ E 300 and our 2016 MBZ GLE.
I would like to also include how awesome Morris Gaines our Salesman is who recently assisted me in my purchase of a new 2021 MBZ GLE.
This is the second vehicle Morris has helped me find a vehicle to purchase from Walters Mercedes Benz.
The people above who I have had the pleasure of working with have made the Service Department and Sales Department shine as the best I have ever experienced. |
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Title: Hi I brought my car in for the recall on the air bag.As... Posted On: 11/9/20 Review For: Tyler Usary Rating:
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| Summary: Hi
I brought my car in for the recall on the air bag.
As usual Austin Schneider provided me excellent service. I did have some concerns but it was Tyler the manager also who stepped in to provide clarity and more than anything he listened. For that, I am very appreciative of.
Thank you !!
Leslie W |
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Title: David Greene and his Managers at Walter's went over and... Posted On: 10/17/20 Review For: Tyler Usary Rating:
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| Summary: David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so unhappy with Mercedes in general as I was only a few months out of Warranty. David assured me that this was obviously not from wear and tear. He and his Managers contacted Mercedes and they agreed to take care of the problem at no cost to me. David help to restore my faith in Mercedes and saved me well over 20k in costs!!! He showed me that they stand by their Cars. I would work with him again any day and buy again from Mercedes. Thanks David! |
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Title: Very well versed in leasing and was able to answer all my... Posted On: 8/3/20 Review For: Tyler Usary Rating:
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| Summary: Very well versed in leasing and was able to answer all my questions!! Being a first time lessor that made me feel comfortable.. Thank you very much to the entire Walters team. |
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Title: Purchase 4 new Prre. tires. Posted On: 7/13/20 Review For: Tyler Usary Rating:
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| Summary: Iv'e purchased 6 mercedes from Walter's Mercedes in Riverside Ca.Two use and four new.The service has always been very good. the employees continue to be very polite and friendly. Management as well.Service advisor Mark Interlicchia is the best of the best.a tremendous asset for Walter's. |
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Title: David Greene review Posted On: 7/11/20 Review For: Tyler Usary Rating:
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| Summary: David was very knowledgeable and professional as a sales person for Walter's.He was very detail selling me the 4 prell tires .Outstanding attitude.It was a pleasure having him serve me.He is an asset to Walter's Mercedes Benz of Riverside Ca. |
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Title: My newly C300 which I bought with only 3,700 miles had a... Posted On: 7/3/20 Review For: Tyler Usary Rating:
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| Summary: My newly C300 which I bought with only 3,700 miles had a strange chirping noise since purchase, was difficult to duplicate for the technician. It never makes a noise when you want to you! Even though I had videos, distance traveled and and time afterwards when the noise would begin. It was very frustrating but David Greene worked with the technicians, George Riddle and Sam Reed, to get the issue resolved. They did their due diligence which was not easy because they actually had to babysit the car up to an hour until the noise sounded. The 4th time I brought it in, Cody was very helpful and I spoke to Tyler Usary and the technician. I showed them the videos and the explanation of the noise hoping it would help resolve the issue and it was Finally duplicated and repaired, Thank you George and Sam! I wasnt the nicest person to work with the first two trips there but realized I just needed to keep taking it in, trust they would resolve the issue and I would bake goodies as a Thank you David always kept me updated on the progress and status. I really appreciated the detailed update on which parts were tested, ruled out, and finally the culprit! The estimate for parts ordered and pick up were exact. After I picked up my car, I had questions and he quickly responded and assisted me with an explanation of the issue and it was quickly taken care of. Thank you David! |
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