Author: stefbombet
Title: Impeccable customer service all around. This dealership...
Posted On: 11/1/20
Review For: David Butler
Rating:
Summary:
Impeccable customer service all around. This dealership is fully committed to help you select the car that fits your needs best while doing it in the most friendly way
Author: slkochevar
Title: Excellent Service!! Alex Ortiz was courteous, efficient...
Posted On: 9/18/20
Review For: David Butler
Rating:
Summary:
Excellent Service!! Alex Ortiz was courteous, efficient and knowledgeable when I needed new tires for my R8. I would not go anywhere else for service. The whole service team at Walter's always makes me feel as part of the family. Thank you David Butler, Stacy Samuel, Alex Wong and Christopher Ostman for the exceptional work you do that keeps me coming back to Walter's.
Author: S M
Title: This is to the service department, than
Posted On: 6/18/20
Review For: David Butler
Rating:
Summary:
This is to the service department, thank you. Ive had two Audis serviced at this dealership, both brought in for a inspection when purchased used and always given the technical information I needed to fix the vehicle. When I decided to re code my ECU and burned out my MMI, they were able to code match and instal my replacement. When I tuned it and it threw a spool on the supercharged fixed it and at unbelievable prices. They took my 8 year old, track driven Audis from beat up back to knew and always on time for the next race or show. Thank you to the whole Walters group of Audi dealerships who Always had the parts I needed and thank you to riverside service mechanics who did such a profession job.
Author: Car nut
Title: 70K service and chronic brake squealing on 2017 Audi Q7
Posted On: 3/10/20
Review For: David Butler
Rating:
Summary:
As always, Stacy Samuel was top notch in getting our vehicle serviced and making sure we were kept updated on its status. Where both Stacy and Dave Butler excelled was in helping us with a chronic problem weve had with the brakes on our 2017 Q7.. Audi of America hasnt been helpful because squealing brakes arent a safety problem. Audi of America did send us an email that states: We work tirelessly to help you enjoy everything about your Audi. Well for over 60,000 miles weve had a chronic issue that wont allow us to enjoy everything about our Audi. Weve opened up multiple service orders requesting help on our issue because it causes us to be embarrassed that were driving an Audi. I want to clearly note that Walters Audi in Riverside has been as helpfulas possible in dealing with thisissue. Both Stacy Samuel and David Butler represent the goal and mission statement set for the Audi brand.
Author: wbmcadoo
Title: Great experience. I usually have Stacy as a service...
Posted On: 3/7/20
Review For: David Butler
Rating:
Summary:
Great experience. I usually have Stacy as a service manager. Like Stacy, David was wonderful to work with. I felt like he managed the car repair very smoothly.
Author: Jose Uvillado
Title: They were honest and I really appreciate that, the guys...
Posted On: 11/28/19
Review For: David Butler
Rating:
Summary:
They were honest and I really appreciate that, the guys that served my son & I did a great job and served us really well, would maybe come back in the near future.
Author: Ozzy V.
Title: N/A
Posted On: 11/22/19
Review For: David Butler
Rating:
Summary:
I brought my 2006 Audi A4 to this Dealership. Got my car diagnosed for a misfire, they gave me the correct diagnosis (Bad ignition coil in 1 Cylinder) and I was able to fix my car on my own. The prices for service are really high, but aside from that the people here are honest with you and will help you with your car needs for sure.

They gave me a Free diagnosis, Free car wash, Free tire pressure check and a full report on my car. (Was all free due to November special)

Will come here again for my future needs.
Author: E K
Title: Wonderful service. Amazing parts depart
Posted On: 11/18/19
Review For: David Butler
Rating:
Summary:
Wonderful service. Amazing parts department!
Author: Karina
Title: Great service and communication! They notified me right...
Posted On: 11/5/19
Review For: David Butler
Rating:
Summary:
Great service and communication! They notified me right away when the car was inspected and as soon as they were finished. Beautiful loaner car as well!
Author: randy wellman
Title: The service manager was very attentive
Posted On: 6/17/19
Review For: David Butler
Rating:
Summary:
The service manager was very attentive to our windnoise problem, and wanted to fix this difficult problem....not fixed yet, but he went the extra mile trying!
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