Author: Thomas Steinmann
Title: Five Star for sure. Dave Duarte did a
Posted On: 9/14/21
Review For: Eric Lafever
Rating:
Summary:
Five Star for sure. Dave Duarte did a great job. Kept the car buying experience professional but also light and enjoyable. The Manager Eric Lafever was awesome. He gives you a level of service that is professional and no nonsense but also keeps the negotiation fair and balanced. This is where you want to buy your next new or used car!
Author: Mandy Smithley
Title: Thank you Walter's Audi for an easy and amazing...
Posted On: 9/2/21
Review For: Eric Lafever
Rating:
Summary:
Thank you Walter's Audi for an easy and amazing experience. Buying a new car can be overwhelming but Ryan Gonzalez and team went above and beyond to answer all our questions and just be real about everything. It was so refreshing to not feel like we were getting "sold" to but just genuinely cared for. Andy in finance was fantastic! Eric, the sales manager was also very friendly and helpful. Jessica Kohl was amazing coordinating the arrival of our new car. Thanks again! We love our new Audi!
Author: phil b
Title: I couldn't ask for a better experience. Joshua Rambow and...
Posted On: 8/6/21
Review For: Eric Lafever
Rating:
Summary:
I couldn't ask for a better experience. Joshua Rambow and Andy Bartoli were amazing. They helped me get my dream TTRS and made it a great process. I will certainly return to Walter's and recommend all my friends to do the same.
Author: apollo1386@icloud.com
Title: I have been a Walters Audi customer for year's!!! I had...
Posted On: 7/9/21
Review For: Eric Lafever
Rating:
Summary:
I have been a Walters Audi customer for year's!!! I had to come back and upgrade my car! I want to thank Roman Artalejo for helping me find my dream car and providing excellent customer service!!!. I love my new Audi s4
Author: dbarba5
Title: David did a great job getting a deal on my Q7 and...
Posted On: 7/6/21
Review For: Eric Lafever
Rating:
Summary:
David did a great job getting a deal on my Q7 and everyone at the dealer made sure that I was comfortable by asking if I wanted water.
Author: mlpreis1967
Title: Joshua Rambow was amazing! Not only did he make my car...
Posted On: 7/5/21
Review For: Eric Lafever
Rating:
Summary:
Joshua Rambow was amazing! Not only did he make my car buying experience memorable but he made me feel special! Kudos Josh your an asset to Walters Audi!!!
Author: valadezlaura14
Title: Roman was extremely helpful and friendly. Would highly...
Posted On: 6/19/21
Review For: Eric Lafever
Rating:
Summary:
Roman was extremely helpful and friendly. Would highly recommend this dealership to friends and family.! We were in and out! Pricing and everything was perfect ! Very satisfied !
Author: David T.
Title: Went to buy a 2021 RS5 and had a fantastic experience...
Posted On: 6/10/21
Review For: Eric Lafever
Rating:
Summary:
Went to buy a 2021 RS5 and had a fantastic experience with the whole team, especially Ryan, our sales guy and Andy up in Finance. Ryan didnt make us feel rushed or pressured during the test drive and while we negotiated on the (steep) market adjustment for the body paint. Quick & efficient. This is our third car purchase in the last three years so weve had our share of good and bad experiences, and I would rate the friendliness and helpfulness of the guys at Walters a solid 5+ stars!
Author: sweet42797
Title: Stephen Garlatta was very kind, welcoming, and always...
Posted On: 6/5/21
Review For: Eric Lafever
Rating:
Summary:
Stephen Garlatta was very kind, welcoming, and always maintain a professional demeanor. He diligently answered every question and had a great sense of humor. We were pleased with the customer service and we are looking forward towards our next Audi purchase with Stephen.
Author: Maxwell M.
Title: N/A
Posted On: 5/27/21
Review For: Eric Lafever
Rating:
Summary:
I was very torn between 4 and 5 stars for this dealership. Settled with 4 because of a few communication hiccups in my vehicle purchase.

I called in on an online ad for a 2019 Audi Etron with 5300 miles on it. The receptionist was very kind, answered my questions, and scheduled me an appointment with Eric (head of finance).

Over the phone I was told that the used vehicle could be leased and was strongly banking my decision on the ability to lease the vehicle. The ad also had pictures of both a blue Audi and a grey Audi. The receptionist confirmed it was a blue Audi.

I drove 110 miles from San Diego to see the car and meet with Eric. I was set up with Ryan as a sales rep and we got to work.

The initial hiccup came when I inquired about the blue Audi in the add, and instead of a blue Audi, they had a grey one available. Not the biggest issue, as I preferred the grey a bit more.

Ryan was great, personable, took me on a test drive and was extremely knowledgeable about the Etron. He worked to providing me with financial details up front without running my credit.

I drove a hard bargain, yet Ryan hung in there, making multiple trips back and forth back to Eric to meet my financial demands for the vehicle.

After we sorted the numbers, Eric ran my credit, and we were able to continue hammering out a deal. One gripe I do have is that Eric ran my credit through Audi, then "shotgunned" it a bit out to 4 other banks. He initially promised that his goal wasn't to "shotgun" my credit to multiple lenders if Audi had a good rate. Audi had a great rate, yet it was still sent out to multiple lenders.

I was also promised over the phone that the vehicle could be leased, when in fact it could not.

While I definitely get it, its just slightly annoying.

Ryan and I continued to hammer out the deal, he got to my price point and we got things rolling. Again, Ryan was super friendly, great to work with, and I'm glad he was able to put up with my aggressive negotiation.

End of the day, after about 5 hours in the dealership, I was driving away in a 2019 Etron. Absolutely love the car and overall it was a pleasant experience!
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