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Title: You can not ask for a team of people Cody Allen, Charles Posted On: 5/28/23 Review For: Charles White Rating: 
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| Summary: You can not ask for a team of people Cody Allen, Charles White and others at Porsche Riverside to be any better at handling the care of you and your car. Yes if you think about it when you do not need to worry or get stressed about your car going to a dealership then the people at that dealership has taken car of you as well as your car. We live in Clovis Ca and Cody, Charles andc Porsche Riverside is our dealership of choice hands down by far!
Thank all of you at Porsche Riverside, we love our Macan and your commitment to care and customer service! |
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Title: For all those people who doubt dealer s Posted On: 5/28/23 Review For: Charles White Rating:
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| Summary: For all those people who doubt dealer service,,
PLEASE READ THIS!
All the personal at Porsche Riverside are great, they know their business and conduct it well.
Thank you Cody and Charles!!
As a business owner for almost 40 years, I am well aware of the importance of customer service and satisfaction.
I have not found anyone that just plans and enjoys taking their vehicle into a dealership for any type of service, but then make that vehicle be a Porsche owned by the known to be very meticulous Porsche owners, and you really have someone that is demanding and picky about their babies. Well I had a case were the repairs were cosmetic but through the excellent staff at Porsche Riverside they got the parts ordered, scheduled a time that worked with my timing, which did revole around a surgery my wife was having.
That surgery was at Cedars Sinai in Beverly Hills that involed that we drive down from Clovis Ca, and drop the car off on a Sunday night, in which case, Cody Allen had a loaner Macan for us to drive, allowing us to go back up to our hotel near the hospital. My wife had her surgery that next day and the repairs along with an additional courtesy inspections were completed on our Macan with video footage emailed to us and we were informed that our Macan was ready for pickup. This worked out great and just as we had planned, allowing me to drive back down to drop off the loaner and pick up our Macan, all while my wife was in good care at Cedars Sinia waiting on discharge paperwork. I picked her up once I got back and we started our drive home to Clovis.
Without the help of Charles White and Cody Allen at Porsche Riverside I don't think you should attempt scheduling to drive 4 hours one way to set up service to your vehicle around your wife's surgery schedule that had no room for error.
My wife made the comment that best sums up the people at Porsche Riverside,
"I thought all the people seemed very friendly, knowledgeable and professional," kinda rare to find or see that anymore.
My summation,
Porsche Riverside, worth the drive!
James and Lisa Atteberry
CPO 2018 Macan, Clovis Ca |
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Title: Such a great crew representing the Pors Posted On: 5/1/23 Review For: Charles White Rating:
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| Summary: Such a great crew representing the Porsche brand over at Porsche Riverside. This is my first time purchasing online, and Charles White and Rob Owen made the process super smooth. |
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Title: Our Family has been in the Walters Fami Posted On: 4/27/23 Review For: Charles White Rating:
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| Summary: Our Family has been in the Walters Family from Mercedes to Audi and now Porsche. Were thrilled to welcome our first Porsche, a Macan S.
Charles White did an exceptional job helping us navigate the special order process to get the perfect car from the factory. Well worth the wait. Loved his easygoing professionalism which made the experience easy without the usual car dealership stress. We look forward to more great cars from Charles and the Walters family |
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Title: Posted On: 4/23/23 Review For: Charles White Rating:
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| Summary: There is no summary for this review. |
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Title: I recently bought a new car. The purcha Posted On: 4/22/23 Review For: Charles White Rating:
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| Summary: I recently bought a new car. The purchase was smooth and the customer service was great. Rob Owen and Charles White made sure everything went flawlessly. Andy Bartoli took care of all the financing and paperwork. Good crew. Thank you Porsche Riverside. |
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Title: Charles and Rob were a great help! They Posted On: 4/13/23 Review For: Charles White Rating:
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| Summary: Charles and Rob were a great help! They made the experience as easy as possible. Pleasure doing business with them. |
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Title: Great experience! Posted On: 4/1/23 Review For: Charles White Rating:
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| Summary: Great experience! This is my second purchase here and it was even better than the first. The staff was professional and courteous. John did a great job and I feel like a got a great deal. Highly recommend this dealership. |
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Title: They made this a very easy transaction and were very Posted On: 3/27/23 Review For: Charles White Rating:
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| Summary: They made this a very easy transaction and were very responsive to all questions and very efficient. |
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Title: Charles White knows how to get things d Posted On: 3/17/23 Review For: Charles White Rating:
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| Summary: Charles White knows how to get things done fast. I was wanting a Targa GTS for a while and he helped me secure an allocation, design and spec the vehicle, and kept me in the loop as the car was being produced. The pickup and payment process was easy too. Thanks for all the help, looking forward to my new car. |
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