Crown Buick GMC Reviews
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Title: Thanks to Crown Service Advisor, Jay Waller, my Posted On: 7/3/25 Review For: Jacquel Waller Rating: 
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| Summary: Thanks to Crown Service Advisor, Jay Waller, my experience earned a five star rating. While there were some concerns with the dropoff and pick-up process, Jay's desire and efforts to please me show that he and the Service Team are prepared and willing to go above any expectations. I was well informed in regards to the problems, the cost and timeline of the repairs. When there was a mix-up with the drop off/pick-up process, Jay and the Service Manager personally contacted me to resolve and apologize for the misteps. Clearly the hiccup was beyond anyone's intentional lapses, weather and structural concerns with the mechanical shop go way beyond the Service Department's control. Literally in less than 10 minutes of expressing my concerns, every one of them was addressed to my satisfaction. Neil Thompson, one of Crown's Service Managers personally called me twice to make sure I was satisfied. Thank you to Mr. Waller and Mr. Thompson. |
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Title: Neal and his team were fast, efficient, Posted On: 7/2/25 Review For: Neal Thompson Rating:
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| Summary: Neal and his team were fast, efficient, and professional. My concerns were addressed and handled expeditiously, they went out of their way to get the part needed for the repair the same day I brought my vehicle in when I was told by another dealer it would be two weeks! I will only use Crown Buick GMC moving forward! |
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Title: John grunden is the best. in and out in Posted On: 7/2/25 Review For: John Grundon Rating:
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| Summary: John grunden is the best. in and out in only one hour. best ever. |
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Title: No body is better. THANK YOU GREG! Posted On: 7/1/25 Review For: Gregory Berry Rating:
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| Summary: No body is better. THANK YOU GREG! |
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Title: Tammy Wagner did an awesome job with me Posted On: 7/1/25 Review For: Tammy Wagner Rating:
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| Summary: Tammy Wagner did an awesome job with me and my wife. She is amazing!!! |
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Title: Jacquel Waller was a pleasure to work with. Posted On: 7/1/25 Review For: Jacquel Waller Rating:
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| Summary: Jacquel Waller was a pleasure to work with. He had my truck ready ahead of schedule. Very professional and friendly to work with. |
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Title: John was polite and knowledgeable about Posted On: 7/1/25 Review For: John Grundon Rating:
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| Summary: John was polite and knowledgeable about my truck. The service from crown was good. |
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Title: Had a great experience with John and Cr Posted On: 7/1/25 Review For: John Grundon Rating:
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| Summary: Had a great experience with John and Crown GMC Service Department with my last service appointment. He was able to get most covered by GMC warranty and was completed within my time requirements. I will use them in the future for sure |
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Title: Jeffrey Steinmetz was prompt and knowle Posted On: 7/1/25 Review For: Jeff Steinmetz Rating:
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| Summary: Jeffrey Steinmetz was prompt and knowledgeable. He set up everything I needed for the vehicle quickly, even before I finished signing everything to ensure a speedy close. Well done Sir. |
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Title: I had an outstanding experience working Posted On: 6/30/25 Review For: Boris Cehic Rating:
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| Summary: I had an outstanding experience working with Boris at Crown Buick GMC. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. Boris took the time to thoroughly answer all of my questions and was completely transparent throughout the process. His patience and attention to detail made me feel comfortable and confident with my purchase. If youre looking for a smooth, stress-free, and enjoyable car-buying experience, I highly recommend Boris at Crown Buick GMC. Thank you, Boris, for your exceptional service! |
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