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Title: I was extremely impressed with Porsche Ontario. Posted On: 1/12/25 Review For: Michael Cardona Rating: 
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| Summary: I was extremely impressed with Porsche Ontario. My sales associate Tallal Moshrif let me know my dream car is available now - exterior and interior color I needed. His knowledge and attention to detail was greatly appreciated. Mike Cardona assisted with options available that made me completely comfortable with the purchase of my 2024 Macan. Thank you all for welcoming me to the Porsche family. |
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Title: N/A Posted On: 12/2/24 Review For: Michael Cardona Rating: 
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| Summary: Our 4-Star rating is because of the exceptional service provided by Mark Marchant, General Manager, David Barron, Service Advisor, and Mike Vanechten, Parts Manager.
An otherwise 5 Stars rating was smeared by the disappointing service provided by Jose Martinez, sales employee, and Mike Cardona, Finance Manager.
During the time we were in the process of purchasing a new vehicle from Jose we were pleased with the service he provided but that assessment rapidly changed 24 hours later. We also spent time with Mike Cardona to sign the necessary paperwork required to purchase the vehicle. By the following day, we had several questions regarding features on the vehicle as well as a service that was included in the purchase contract. During the ensuing 2 weeks we had one phone conversation with Jose. After that we left additional text and phone messages for him and he failed to call us back (as he said he would) on five separate occasions. The same situation occurred with Mike Cardona. We had two phone conversations with him. The second one ended where he said he would look into the issue we had brought to his attention. Crickets. We never heard back from him. They lost interest in providing us service to our follow-up questions as soon as we purchased the vehicle. For them to make comments like, "I'll take care of it" and "I'll find out the answer and call you back" are empty, meaningless promises because they failed to keep their word. That was a clear sign of their unreliability and undependability.
Two weeks after we purchased our vehicle we drove back to Porsche Ontario to speak with Mark Marchant the General Manager. We did this out of pure frustration, irritation, and disappointment with Jose and Mike. Mark was available to speak to us immediately. He listened with interest and concern and was patient and understanding of our experience with Jose and Mike. He gave us the feeling that our business with Porsche Ontario was important to him. Afterall, we could have gone to any of the five Porsche dealers within our area. We left feeling satisfied and thought the meeting with Mark was productive. We headed over to talk with Dave Barron who we knew from previous interactions and Dave provided us with his usual outstanding service and made us feel like we were his only customer. Mike Vanechten, Parts Manager was also very helpful finding and ordering a part for our 2005 Carrera. |
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Title: I live in WA state and wanted to purchase a new Taycan. Posted On: 11/27/24 Review For: Michael Cardona Rating:
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| Summary: I live in WA state and wanted to purchase a new Taycan. I placed an order with our local dealer only to have it "canceled" a few weeks later, as they were unable to fulfill it. I went online and found almost the exact car already in existance, at Ontario Porsche. Jhovan was excellent from start to finish. Although we've never met in person, he walked me through the process and made everything easy. The time from my first phone call, to the car arriving in WA in my driveway was less than a week! THANK YOU Jhovan for your kindness and efficiency. I hope to meet you someday in person and give you a great big thank-you hug! I love my beautiful new Taycan 4S! |
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Title: N/A Posted On: 11/26/24 Review For: Michael Cardona Rating:
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| Summary: Purchased my car last month from Jhovan . He's was so professional and very accommodating. He made the car buying process effortless and I will definitely be a customer for life. . Mike in Finance was wonderful to work with too. They will bend over backwards to make sure things go smoothly |
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Title: Ive gone electric! Posted On: 11/24/24 Review For: Michael Cardona Rating:
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| Summary: Ive gone electric! Thanks to folks at Ontario mainly Primo and Dan for making it happen! Primo my Porsche consultant was thorough, patient, accommodating and extremely knowledgeable. Dan successfully sealed the deal! Others in the building were courteous and friendly. The facility is amazing. Thank you all! |
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Title: Outstanding Experience with Primo Garcia at Porsche Posted On: 11/21/24 Review For: Michael Cardona Rating:
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| Summary: Outstanding Experience with Primo Garcia at Porsche Ontario
I recently had the pleasure of purchasing a Porsche, and Primo Garcia provided the most memorable experience possible. From the moment I arrived, he made me feel welcome and comfortable. Primos patience and attention to detail were exceptional as he thoroughly explained every aspect of the vehicle. The entire team at Porsche Ontario contributed to a welcoming atmosphere, making this my best dealership experience to date. There was no hassle or pressure to purchase anything unnecessary. Highly recommended! |
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Title: Porsche Ontario is a well-run dealership. Posted On: 11/8/24 Review For: Michael Cardona Rating:
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| Summary: Porsche Ontario is a well-run dealership. Sales appointments were made easily, test-drives handled swiftly, and repeat visits continued to handle my inquiries professionally. |
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Title: As always, they have been providing top notch service and Posted On: 10/17/24 Review For: Michael Cardona Rating:
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| Summary: As always, they have been providing top notch service and going back to the same dealership for its services. |
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Title: Jhovan Was Great and very easy to deal with. Posted On: 10/16/24 Review For: Michael Cardona Rating:
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| Summary: Jhovan Was Great and very easy to deal with. I'm very happy with the car I got from them and would go back again |
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Title: Sha peng was very nice and very professional, thanks to Posted On: 10/16/24 Review For: Michael Cardona Rating:
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| Summary: Sha peng was very nice and very professional, thanks to him for helping us to choose the car we wanted. |
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