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Title: Great service and friendliness!! Primo Posted On: 4/15/25 Review For: Michael Cardona Rating: 
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| Summary: Great service and friendliness!! Primo Garcia and Michael C. Were fantastic!
Edit 3/29/25:
I ended up purchasing the vehicle I previously leased. Primo and Frank again made things work seamlessly. Shelly made signing that mountain of paperwork a breeze. Jose in service did an excellent job. Im impressed with their level of detail and professionalism |
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Title: Adrian Diaz was a joy to work with. Posted On: 3/5/25 Review For: Michael Cardona Rating:
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| Summary: Adrian Diaz was a joy to work with. He kept me informed of every step of the car ordering and buying process. He is kind and caring, and I would recommend him to everyone! |
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Title: I recently purchased a Classic 911. Posted On: 3/5/25 Review For: Michael Cardona Rating:
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| Summary: I recently purchased a Classic 911. Johnathon Beitz was great to work with and helpful in making our decision. Highly recommend dealership. |
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Title: Great dealership from inventory to Johnathon Beitz in Posted On: 2/27/25 Review For: Michael Cardona Rating:
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| Summary: Great dealership from inventory to Johnathon Beitz in sales to Brandon Henson in Service. Great team! |
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Title: Dealership is beautiful. Adrian Diaz wa Posted On: 2/12/25 Review For: Michael Cardona Rating:
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| Summary: Dealership is beautiful. Adrian Diaz was able to navigate me thru the buying process efficiently. Michael in Finance was also a great help. I would 10/10 recommend this dealership |
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Title: The team at Porsche Ontario was GREAT, especially Adrian Posted On: 2/9/25 Review For: Michael Cardona Rating:
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| Summary: The team at Porsche Ontario was GREAT, especially Adrian Diaz. He understood our needs and worked with us to get us our dream car. Adrian and the team were super easy to work with, knowledgeable and low pressure. They wanted us to be satisfied and we were. |
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Title: Carlos Raez of Porsche Ontario provides us with one of Posted On: 2/7/25 Review For: Michael Cardona Rating:
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| Summary: Carlos Raez of Porsche Ontario provides us with one of the most wonderful buying experience of our new 2025 Porsche Panamera 4S. He helps us through the initial bespoke selection until final delivery in manners of our personal customs and culture. In addition, Carlos Raez got us the best deal on our bespoke Panamera. We will definitely add more Porsche vehicles in our family fleet because of Carlos. Thank you for taking care of us, Carlos. May your excellent service and caring for your customers bring you success and prosperity in your career at Porsche Ontario. God Bless You and Your Family. |
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Title: I was extremely impressed with Porsche Ontario. Posted On: 1/12/25 Review For: Michael Cardona Rating:
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| Summary: I was extremely impressed with Porsche Ontario. My sales associate Tallal Moshrif let me know my dream car is available now - exterior and interior color I needed. His knowledge and attention to detail was greatly appreciated. Mike Cardona assisted with options available that made me completely comfortable with the purchase of my 2024 Macan. Thank you all for welcoming me to the Porsche family. |
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Title: N/A Posted On: 12/2/24 Review For: Michael Cardona Rating: 
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| Summary: Our 4-Star rating is because of the exceptional service provided by Mark Marchant, General Manager, David Barron, Service Advisor, and Mike Vanechten, Parts Manager.
An otherwise 5 Stars rating was smeared by the disappointing service provided by Jose Martinez, sales employee, and Mike Cardona, Finance Manager.
During the time we were in the process of purchasing a new vehicle from Jose we were pleased with the service he provided but that assessment rapidly changed 24 hours later. We also spent time with Mike Cardona to sign the necessary paperwork required to purchase the vehicle. By the following day, we had several questions regarding features on the vehicle as well as a service that was included in the purchase contract. During the ensuing 2 weeks we had one phone conversation with Jose. After that we left additional text and phone messages for him and he failed to call us back (as he said he would) on five separate occasions. The same situation occurred with Mike Cardona. We had two phone conversations with him. The second one ended where he said he would look into the issue we had brought to his attention. Crickets. We never heard back from him. They lost interest in providing us service to our follow-up questions as soon as we purchased the vehicle. For them to make comments like, "I'll take care of it" and "I'll find out the answer and call you back" are empty, meaningless promises because they failed to keep their word. That was a clear sign of their unreliability and undependability.
Two weeks after we purchased our vehicle we drove back to Porsche Ontario to speak with Mark Marchant the General Manager. We did this out of pure frustration, irritation, and disappointment with Jose and Mike. Mark was available to speak to us immediately. He listened with interest and concern and was patient and understanding of our experience with Jose and Mike. He gave us the feeling that our business with Porsche Ontario was important to him. Afterall, we could have gone to any of the five Porsche dealers within our area. We left feeling satisfied and thought the meeting with Mark was productive. We headed over to talk with Dave Barron who we knew from previous interactions and Dave provided us with his usual outstanding service and made us feel like we were his only customer. Mike Vanechten, Parts Manager was also very helpful finding and ordering a part for our 2005 Carrera. |
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Title: I live in WA state and wanted to purchase a new Taycan. Posted On: 11/27/24 Review For: Michael Cardona Rating:
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| Summary: I live in WA state and wanted to purchase a new Taycan. I placed an order with our local dealer only to have it "canceled" a few weeks later, as they were unable to fulfill it. I went online and found almost the exact car already in existance, at Ontario Porsche. Jhovan was excellent from start to finish. Although we've never met in person, he walked me through the process and made everything easy. The time from my first phone call, to the car arriving in WA in my driveway was less than a week! THANK YOU Jhovan for your kindness and efficiency. I hope to meet you someday in person and give you a great big thank-you hug! I love my beautiful new Taycan 4S! |
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