Author: Scott Carpenter
Title: I had a very good experience getting ne
Posted On: 5/10/26
Review For: Courtney Worley
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Summary:
I had a very good experience getting new tires for my vehicle. Courtney Worley was exceptional . She knew what tires I needed immediately and no run arounds. Service was complete the same morning I dropped my vehicle off. I had no appointment but she fit my vehicle in. It was a pleasant experience using Crowns service department for the first time.
Author: Hubert V.
Title:
Posted On: 5/10/26
Review For:
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Competitively priced, did what needed doing, ready when promised. Great shuttle service to the other side of town as I had to drop my vehicle off for the day.
Author: 2022 JEEP GRAND CHEROKEE LIMITED Owner
Title:
Posted On: 5/10/26
Review For:
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Summary:
Got me in and out Quickly. Very friendly and professional. Will return again.
Author: Obazenu Igbinosa
Title: Great assistance from Frank
Posted On: 5/9/26
Review For: Frank Gallardo
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Summary:
Great assistance from Frank
Author: 19jeepster73
Title: The staff at the dealership was very friendly and
Posted On: 5/9/26
Review For: Corbin Kelley, Kenny Reagan
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Summary:
The staff at the dealership was very friendly and helpful. They were very welcoming and genuine.
Author: Tarah Limerick
Title: Jonah was great to work with! Super pro
Posted On: 5/8/26
Review For: Jonah Lewis
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Summary:
Jonah was great to work with! Super professional and knowledgeable. Definitely recommend!
Author: joshsheltonbjj
Title: They were very professional.
Posted On: 5/8/26
Review For: Jonah Lewis, Kenny Reagan
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Summary:
They were very professional. My salesman was great the finance guy was great overall great experience
Author: TCP
Title: This was our first experience with Crow
Posted On: 5/7/26
Review For: Talon Dillard
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This was our first experience with Crown but it won't be our last! Talon Dillard was great from the beginning to the end. He provided efficient, kind, and professional service. He was there for any questions before we purchased, but patiently let us decide and never bugged us. He and the rest of the great folks at Crown made buying a truck super easy. We will be using them on our next trade for sure :) Stacy & Trish Phillips
Author: Jon Kent
Title: Crown Chrysler serviced my RAM Ecodiese
Posted On: 5/7/26
Review For: Courtney Shirkey
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Summary:
Crown Chrysler serviced my RAM Ecodiesel for recalls. They had reasonable pricing on additional services. All work was completed quickly and professionally. I would recommend their service department, especially Courtney, who worked with me throughout the process. She was very knowledgeable and responded quickly and clearly.
Author: 2004 JEEP GRAND CHEROKEE LAR/COL/FR Owner
Title:
Posted On: 5/6/26
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First, the communication from the Service Department is poor to say the least. I did not receive one phone call from my Service Advisor nor was I given any real information or updates. I had to continuously call the website telephone number and ask for information via LIVE chat. My vehicle stayed at the service department for over 30 days and nothing was done to my vehicle. For over 30 days, I had to commute back and forth to work through Uber. I tend to keep my personal opinion to myself when it comes to services due to my understanding of everyday people. Yet I felt that the representation of Crown of Chattanooga is deeply flawed and unprofessional. I was looking into purchasing a brand new 2500 Ram but after the experience I had with my Jeep, I decided that I would look elsewhere for a reliable truck.
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