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Title: Ethan DeLaTorre greeted me immediately Posted On: 3/1/26 Review For: Rating: 
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| Summary: Ethan DeLaTorre greeted me immediately when he saw I had not been assisted. I had only been at the Audi dealership for seconds. He learned my needs and quickly began the process. He offered water and coffee and wanted me to be comfortable. He was friendly and an obvious asset to Riverside Audi. |
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Title: Ricky was incredible! He answered all m Posted On: 2/28/26 Review For: Rating:
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| Summary: Ricky was incredible! He answered all my questions and was extremely helpful, making the entire buying experience smooth and effortless. |
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Title: Blake and Kevin were amazing. Great exp Posted On: 2/28/26 Review For: Rating:
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| Summary: Blake and Kevin were amazing. Great experience and love my car! |
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Title: Very disorganized operation- drove 1.5 Posted On: 2/27/26 Review For: Rating: 
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| Summary: Very disorganized operation- drove 1.5 hrs for a car they had sold the day before, even with an appointment reminder text and call the morning of our appointment. Salesperson didnt remember we were coming, what car we were seeing and then informed us the car wasnt there and that we should have received a courtesy call. Well that never happened and were told sorry and turned away. The car ended up being at their sister location that we discovered on our own after we left. We bought it from Audi Ontario, and they were fantastic. |
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Title: James the service advisor was excellent and very Posted On: 2/27/26 Review For: Rating:
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| Summary: James the service advisor was excellent and very professional. It was an awesome experience, Walter's is the best. |
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Title: My service advisor Stacy, had Great cus Posted On: 2/26/26 Review For: Stacy Samuel Rating:
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| Summary: My service advisor Stacy, had Great customer service. Made my visit enjoyable. |
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Title: Ethan DeLa Rosa was my Service Advisor tru a very Posted On: 2/25/26 Review For: Ethan De La Rosa Rating:
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| Summary: Ethan DeLa Rosa was my Service Advisor tru a very difficult time. Due to a unavoidable delay in parts delivery it took a long time for my car to be fixed.he has helped me and advised me .i have my car back and Im so happy . |
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Title: Great customer service and a warm welco Posted On: 2/23/26 Review For: Peter Younes Rating:
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| Summary: Great customer service and a warm welcome the moment you walk into Walters Audi Riverside. Peter was friendly and very helpful to get my vehicle serviced and back to me asap. They provide a video texted to me of the multipoint inspections which I really appreciated seeing that. |
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Title: Great customer service.
James Rocha ser Posted On: 2/23/26 Review For: James Rocha Rating:
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| Summary: Great customer service.
James Rocha service Advisor coordinated my service before the drop off.
My car was ready well before the end of the working Day.
That's quality service! |
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Title: Posted On: 2/21/26 Review For: Peter Younes Rating:
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| Summary: This was my first time coming to Walters Audi for a recall and window issues on my 2024 Q8 e-tron Sportback, and I had a genuinely great experience. Peter Younes was professional, straightforward, and easy to work with! Everything was clearly explained and handled efficiently. Mario Sanchez completed the recall and service update, performed a full multi-point inspection, checked the brakes and tires, adjusted tire pressures, and reset all four windows. A software update was also done, and I immediately noticed the difference. The vehicle feels smoother and the screen is more responsive. A lot of care went into a simple service. Everything was documented clearly, and the car was returned in excellent condition (they included a car wash). Thank you to Peter, Mario, and the entire service team for making my first visit such a positive one. I truly appreciate the quality of work. I know I picked the right dealership to help take care of my car. |
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