Customers Reviews
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Title: This was my fourth dealership stop in p Posted On: 4/10/26 Review For: Rating: 
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| Summary: This was my fourth dealership stop in pursuit of a new car after being involved in an unfortunate accident. All of the staff at Hyundai made this a seamless and stress free experience for me during a stressful time. My salesman, Justin, was knowledgeable, patient, and helped me find the right fit for me within my budget. I love my car!! |
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Title: Buying experience at Crown Hyundai was Posted On: 4/10/26 Review For: Rating:
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| Summary: Buying experience at Crown Hyundai was excellent. Jack Nash was very knowledgable and easy to work with. We were not planning to buy a 2026 Santa Fe Hybrid, but we did. It was the easiest car buying experience we have ever had. Crown Hyundai is a great dealership. |
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Title: DOREEN was absolutely amazing. She was Posted On: 4/10/26 Review For: Rating:
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| Summary: DOREEN was absolutely amazing. She was extremely informative and patient with me. She is the epitome of what a great customer service experience should be. Very grateful I got paired with her. |
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Title: Thank you Doreen Bailey and Crown Hunda Posted On: 4/9/26 Review For: Doreen Hailey Rating:
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| Summary: Thank you Doreen Bailey and Crown Hundai for the great service! |
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Title: SAFETY HAZARD
They broke my car and ref Posted On: 4/8/26 Review For: Rating: 
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| Summary: SAFETY HAZARD
They broke my car and refused to fix it!
Absolute nightmare experience. I brought my 2016 Veloster in for a mandatory Safety Recall . I handed them a car that was running perfectly fine. After their 'inspection,' they handed it back to me misfiring and shaking violently, making it completely unsafe to drive.
When I immediately pointed out that they damaged my vehicle, the staff was dismissive and literally told me 'theres nothing we can do.' How can a certified Hyundai dealer return a car in a worse and MORE DANGEROUS condition than when it arrived for a SAFETY recall?
This is gross negligence and a total lack of accountability. If you value your safety and your property, STAY AWAY from Crown Hyundai. I am reporting this incident to the NHTSA and Hyundai Corporate. UNACCEPTABLE |
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Title: Posted On: 4/8/26 Review For: Rating:
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| Summary: The wait was not bad at all, the seating area was nice and accommodating with plenty of snacks and drinks while you wait. |
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Title: Justin Hoffman helped me with my lease Posted On: 4/7/26 Review For: Justin Hoffman Rating:
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| Summary: Justin Hoffman helped me with my lease end options with my Hyundai. |
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Title: Great people skills. Really enjoy worki Posted On: 4/7/26 Review For: Rating:
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| Summary: Great people skills. Really enjoy working with him. |
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Title: Best Service Advisor Posted On: 4/7/26 Review For: Jarett Ziemak Rating:
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| Summary: Service after the sale is as, if not more, important to me. I chose Crown over a closer dealership for this reason and my service advisor, Jarett Ziemak, has lived up to my high expectations. |
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Title: Towed my car free through insurance com Posted On: 4/7/26 Review For: Rating:
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| Summary: Towed my car free through insurance company, for what was suspected to be a warranty engine replacement. Everyone was polite, and professional. During the process I communicated that only the engine replacement was to be done. The told me they would have to officially diagnose the car. Hyundai approved the engine replacement for free, and I got a loaner while they worked on the car, with $225 deposit. When I got my car back, there were no xtra repairs or charges and I got my deposit back from the loaner. Crown followed through on what they said they would do. |
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