Customers Reviews
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Title: NEVER COME HERE.
We went to this Hyunda Posted On: 4/11/26 Review For: Rating: 
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| Summary: NEVER COME HERE.
We went to this Hyundai dealership because we received a recall letter, so we brought our perfectly fine, problem-free car in. Two days later, they called and said the car was ready. We went to pick it up, got in, and within 10 feet the car started shaking badly almost undriveable.
We immediately went back and asked them to fix their mistake, but they insisted the issue was NOT their fault and tried to blame us. We clearly told them the car was NOT like this when we brought it in and demanded they fix the problem.
Then they asked us to pay $200 just to run a diagnosis for a problem THEY caused. I refused to pay for their mistake.
On top of that, they told us the engine needs to be replaced something completely unrelated to the recall. They said it would cost $9,000, and they couldnt even guarantee that Hyundai corporate would cover it.
The head of the mechanical service department was incredibly rude. He doesnt even let you speak just keeps saying things like I understand and I hear you while completely dismissing you.
In the end, they claimed they fixed it, but the car was still shaking badly.
Bottom line: DO NOT bring your car here, even for a recall. If you do, the car you get back will NOT be the same car you brought in. |
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Title: Very straightforward and honest. Posted On: 4/11/26 Review For: Rating: 
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| Summary: Very straightforward and honest. Easy to work with and does a great job accommodating his customers. Highly recommend! |
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Title: Posted On: 4/11/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: This was my fourth dealership stop in p Posted On: 4/10/26 Review For: Rating:
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| Summary: This was my fourth dealership stop in pursuit of a new car after being involved in an unfortunate accident. All of the staff at Hyundai made this a seamless and stress free experience for me during a stressful time. My salesman, Justin, was knowledgeable, patient, and helped me find the right fit for me within my budget. I love my car!! |
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Title: Buying experience at Crown Hyundai was Posted On: 4/10/26 Review For: Rating:
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| Summary: Buying experience at Crown Hyundai was excellent. Jack Nash was very knowledgable and easy to work with. We were not planning to buy a 2026 Santa Fe Hybrid, but we did. It was the easiest car buying experience we have ever had. Crown Hyundai is a great dealership. |
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Title: DOREEN was absolutely amazing. She was Posted On: 4/10/26 Review For: Rating:
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| Summary: DOREEN was absolutely amazing. She was extremely informative and patient with me. She is the epitome of what a great customer service experience should be. Very grateful I got paired with her. |
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Title: Thank you Doreen Bailey and Crown Hunda Posted On: 4/9/26 Review For: Doreen Hailey Rating:
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| Summary: Thank you Doreen Bailey and Crown Hundai for the great service! |
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Title: SAFETY HAZARD
They broke my car and ref Posted On: 4/8/26 Review For: Rating:
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| Summary: SAFETY HAZARD
They broke my car and refused to fix it!
Absolute nightmare experience. I brought my 2016 Veloster in for a mandatory Safety Recall . I handed them a car that was running perfectly fine. After their 'inspection,' they handed it back to me misfiring and shaking violently, making it completely unsafe to drive.
When I immediately pointed out that they damaged my vehicle, the staff was dismissive and literally told me 'theres nothing we can do.' How can a certified Hyundai dealer return a car in a worse and MORE DANGEROUS condition than when it arrived for a SAFETY recall?
This is gross negligence and a total lack of accountability. If you value your safety and your property, STAY AWAY from Crown Hyundai. I am reporting this incident to the NHTSA and Hyundai Corporate. UNACCEPTABLE |
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Title: Posted On: 4/8/26 Review For: Rating:
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| Summary: The wait was not bad at all, the seating area was nice and accommodating with plenty of snacks and drinks while you wait. |
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Title: Justin Hoffman helped me with my lease Posted On: 4/7/26 Review For: Justin Hoffman Rating:
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| Summary: Justin Hoffman helped me with my lease end options with my Hyundai. |
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