Customers Reviews
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Title: The team I worked with (Abdelhak, Ashish, and Van) were Posted On: 1/22/26 Review For: Abdelhak Belmadani, Ashish Thomas, Vantuil Cabral Rating: 
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| Summary: The team I worked with (Abdelhak, Ashish, and Van) were all very knowledgeable and helpful. The process was smooth and easy to understand. I appreciate the thoroughness. |
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Title: The team I worked with at Crown was inc Posted On: 1/21/26 Review For: Abdelhak Belmadani, Ashish Thomas, Vantuil Cabral Rating:
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| Summary: The team I worked with at Crown was incredibly knowledgeable and very helpful. Abdelhak, Ashish Thomas, and Van were thorough and efficient. I really appreciated their help with the process and would definitely recommend Crown! |
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Title: Huge shoutout to Andrew for helping me Posted On: 1/21/26 Review For: Andrew Turner Rating:
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| Summary: Huge shoutout to Andrew for helping me secure a Kona 2026! He was incredibly kind, helpful, and communicative throughout the entire process. He answered my familys and my questions quickly and made everything feel smooth and stress-free. Highly recommend working with him! :) |
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Title: Super appreciate the straightforward no nonsense approach Posted On: 1/21/26 Review For: Glen Gasbarro, Vantuil Cabral Rating: 
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| Summary: Super appreciate the straightforward no nonsense approach with Glenn. He is knowledgeable and listens to your needs! |
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Title: My experience with buying a new car at Posted On: 1/21/26 Review For: Justin Hoffman, RaShawn Latimer Rating:
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| Summary: My experience with buying a new car at Crown Hyundai was excellent. Justin Hoffman was my salesman and coordinated everything. Several others were also helpful and easy to work with, including Rashawn Latimer. The whole experience was about as smooth and organized as it can be. |
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Title: I had the best experience at Crown Hyun Posted On: 1/20/26 Review For: Jarett Ziemak Rating:
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| Summary: I had the best experience at Crown Hyundai this week with Jarrett Ziemak. From the time I got to the service desk he was working on getting me an uber home, while my truck was being serviced. The customer service well outstanding with hot coffee and a tv to sit and watch while my ride got there. |
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Title: Thank you Kevin Gitzen for making my fi Posted On: 1/20/26 Review For: Kevin Gitzen Rating:
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| Summary: Thank you Kevin Gitzen for making my first service visit to Crown Hyundai quick and easy. Good communication. |
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Title: Travis helped me out so much! I already Posted On: 1/19/26 Review For: Travis Williams Rating:
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| Summary: Travis helped me out so much! I already had my dream car in 2020 but it was totaled so I had to find a new vehicle. Travis made this process that was a hassle for me seem exciting! I told him what vehicles I wanted to see and he brought me exactly what I asked. I never felt like he was trying to persuade me into getting something I didnt want, like the previous local 2 dealerships did to me. I drove an hour away to visit Crown Hyundai and I would do it again! Theres a huge difference between someone actually caring about a persons situation and someone who is just looking at you as a commission amount. I now have a new beautiful vehicle and couldnt be happier! Thanks Travis!!! |
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Title: Posted On: 1/19/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: Horrible experience with Service Adviso Posted On: 1/18/26 Review For: Ashish Thomas, Gary Phillips Rating: 
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| Summary: Horrible experience with Service Advisor LORI
Im currently deployed and had my vehicle towed to Crown Hyundai, where Lori was assigned as my service advisor. Despite clearly telling her how to contact/communicate with me, she instead used the contact information for the co/owner of the vehicle my elderly grandmother and mother instead, which was unnecessary and concerning and let me know she didnt pay attention to anything I said regarding communication.
After she sent me the recommended service copy I informed her on what services I wanted completed. I asked Lori multiple times for a clear invoice so I could arrange payment through my father. She emailed me an invoice with a lower price than the original recommended service copy, which I accepted and planned around. Later that same day, she sent a new invoice charging the higher original amount. When I questioned the discrepancy, she became rude and combative, offering conflicting explanations and even threatening to remove parts from my vehicle.
The situation was escalated and through multiple conversations the service manager, Gary, later explained the issue was a computer error and apologized for Loris behavior. My issue was never the price itself, but the poor communication and unprofessional way the situation was handled. A simple apology and clarification would have avoided the entire conflict.
Although I ultimately paid to resolve the matter, the experience left me feeling misled and disrespected. Even at pickup, communication was handled poorly with my father present in the lobby pay.
If you are going to be serviced here ask for another advisor ! |
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