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Title: We recently purchased a Mercedes van from Walters Posted On: 12/16/25 Review For: Isaid Barragan Rating: 
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| Summary: We recently purchased a Mercedes van from Walters Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had.
From the very beginning, the transparency and professionalism stood out. Our salesperson, David Alcantar, was absolutely incredible to work with. He was knowledgeable, patient, and refreshingly laid-back. There was zero pressure at any point, which made us feel comfortable and confident throughout the entire process. David took the time to answer all of our questions thoroughly and honestly, and he truly listened to what we were looking for instead of trying to push a sale.
Pricing was a huge win for us, especially because we had a trade-in. Not only did they give us the best price on the van, but they also took our trade-in seriously and gave us the best numbers we saw compared to any other dealership. After visiting multiple dealers and feeling discouraged elsewhere, Walters was the only place that made us feel like our business truly mattered. Everything was clear, upfront, and transparentnot just with us, but with every customer we saw being helped.
We also want to specifically recognize the manager, who was incredibly understanding of our situation and went above and beyond to work with us on pricing and trade-in value. He genuinely cared about helping us and about keeping us as long-term customers, which made a huge difference.
Delivery day exceeded expectations as well. Another team member took the time to carefully walk us through the vans features, made sure we were completely comfortable before driving off, and didnt rush us at all. They even took pictures with us, which was such a thoughtful and personal touch. And yesthe snacks were amazing, which just added to the overall experience
After dealing with several other dealerships that left us frustrated, Walters Mercedes-Benz Sprinter of Riverside truly knocked it out of the park. David did an outstanding job, the management team was supportive and understanding, and every person we interacted with made us feel valued.
A huge thank you to David, the manager, and the entire Walters team. We couldnt be happier with our Mercedes van and would highly recommend this dealership to anyone looking for a smooth, honest, and genuinely positive buying experience. |
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Title: David and Isaid are the best in the bus Posted On: 12/12/25 Review For: Isaid Barragan Rating:
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| Summary: David and Isaid are the best in the business. They make buying a painless and enjoyable experience. |
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Title: Best customer service ever !!! No I am Posted On: 12/10/25 Review For: Isaid Barragan Rating:
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| Summary: Best customer service ever !!! No I am not kidding, with this dream team Simon Green, Lee Torres, Isaid Barragan, Toni Hajj you cant go wrong. Prepare for professionalism, knowledge, and strong sense to help you with your needs. I highly recommend doing business at this location and I will be going back to my boys if I need to purchase another vehicle. |
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Title: I just wrapped up making an incredibly Posted On: 12/4/25 Review For: Isaid Barragan Rating:
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| Summary: I just wrapped up making an incredibly hassle free sprinter purchase. Dan Gressmann and Isaid have been working for a couple of months on finding me my van. The support team kept me updated, making sure I was not forgotten. They didn't give up on my search and it couldn't have come at a better time. Dan even set me up with the mercedes app so I can stay up to date with my van. Tony walked me through my warranty and maintenance options, made it very easy to understand. Thanks Team Walter's Mercedes. You guys made it happen. |
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Title: Very nice down to earth sales guys had a good experience Posted On: 9/4/25 Review For: Isaid Barragan Rating:
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| Summary: Very nice down to earth sales guys had a good experience here for sure! Will defend refer people here! |
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Title: Bought a new Sprinter Cargo Van at Walt Posted On: 6/20/25 Review For: Isaid Barragan Rating:
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| Summary: Bought a new Sprinter Cargo Van at Walters automotive. I called to ask if a particular vehicle was in stock and Kayla put me on the schedule for an appointment. When I arrived, my sales rep was with another customer so his assistant Lee showed the new Sprinter van and went for a test drive. Then 30 minutes after meeting with my sales rep Simon G. we agreed to a deal along with manager Isaid B who approved the final deal. Ive bought more than 25 vehicles over the years and this was the first time I felt like I got a good deal that didnt take a whole day or two, too get it done.
Thanks again to Isaid and his team. It was a great experience from start to finish. |
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Title: Gordon and his manager, Easy, provided exceptional Posted On: 6/11/25 Review For: Isaid Barragan Rating:
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| Summary: Gordon and his manager, Easy, provided exceptional service, facilitating a seamless transaction from initiation to completion. Their expertise was invaluable. For your Mercedes Sprinter needs, I highly recommend contacting them. |
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Title: I had been looking at Sprinter for close to a year, Posted On: 6/1/25 Review For: Isaid Barragan Rating:
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| Summary: I had been looking at Sprinter for close to a year, Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me throughout the process. It was a 3 hour drive to the dealership, he made it worth it. |
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Title: Outstanding service from Lee Torres. Posted On: 5/24/25 Review For: Isaid Barragan Rating:
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| Summary: Outstanding service from Lee Torres. I will return all the time to this dealership for our Sprinter vans. Thank you for the excellent service. |
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Title: Recently purchased my first vehicle for Posted On: 4/13/25 Review For: Isaid Barragan Rating:
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| Summary: Recently purchased my first vehicle for my new business here. Everyone was very friendly and courteous. Sales manager Isaid really helped me out, can't thank him enough. It was a pleasure doing business here and I'll definitely be coming back for my next vehicle! |
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