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Title: I called them because I needed a part f Posted On: 4/28/25 Review For: Rating: ![]() |
Summary: I called them because I needed a part for my Infiniti. They flat out, told me because I did not buy my infinity from them that they would not help me and would not service my car because that is not how they do things. Very very rude |
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Title: Posted On: 4/27/25 Review For: Rating: ![]() |
Summary: There is no summary for this review. |
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Title: Grateful to Mike the consultant that he Posted On: 4/26/25 Review For: Michael Bingham Rating: ![]() |
Summary: Grateful to Mike the consultant that helped me. For the first time ever since I have been servicing my car at this dealership (5 years), not only was the car washed but also vacuumed. |
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Title: Posted On: 4/25/25 Review For: Rating: ![]() |
Summary: There is no summary for this review. |
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Title: My recent experience at Lia Infiniti was exceptional, Posted On: 4/25/25 Review For: Sami Da'wood Rating: ![]() |
Summary: My recent experience at Lia Infiniti was exceptional, especially due to the service provided by Sami Dawood..He greeted me as I arrived for service, verified what I wanted done, and kept me appraised of status. Once the service was completed, he explained what was performed and the inspection results. He was professional and friendly in every interaction. A true asset to the Lia team! |
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Title: Sami paid great attention to detail dur Posted On: 4/25/25 Review For: Sami Da'wood Rating: ![]() |
Summary: Sami paid great attention to detail during my service appointment. He has a friendly disposition and takes pride in his work. He noticed adhesive residue remaining on my tires and had that removed. Additionally, a replacement ignition switch was located that day so I did not need to schedule a separate installation appointment. |
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Title: I am so glad that I do not own an infin Posted On: 4/24/25 Review For: William Golden Rating: ![]() |
Summary: I am so glad that I do not own an infiniti anymore. The problems that my wife is having with her QX80 from the time she bought it, there has been problems. And Billy in the service department is horrible every time he has her car he says something is wrong; she gets it fixed and comes backs weeks later and he tells her something else is wrong. They are horrible all the good people they had are no longer there so she's stuck with incompetent people. We've been with infiniti for a long time and this is how they treat loyal customers, I wish I could really talk to someone that could get things done right for a change. |
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Title: Jon Hayes (service manager) was excellent. Posted On: 4/24/25 Review For: Jacob "Jake" Willi, Jahnai Reeves, Jeremy Rolfe, Jon Hayes, Mark Perrotti Rating: ![]() |
Summary: Jon Hayes (service manager) was excellent. Knowledgeable, courteous and timely. Highly recommend the dealership and service department |
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Title: Every time Im there Ive been assisted by Sammi. Posted On: 4/24/25 Review For: Sami Da'wood Rating: ![]() |
Summary: Every time Im there Ive been assisted by Sammi. Hes very helpful and always tries to make sure you leave satisfied. |
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Title: I received excellent service at Lia Inf Posted On: 4/23/25 Review For: Michael Bingham Rating: ![]() |
Summary: I received excellent service at Lia Infiniti. Michael Bingham was my service advisor. Michael kept me informed on the status of my car throughout the appointment. He is professional, knowledgeable and informative. |
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