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Title: I had some difficulties but I talked wi Posted On: 4/8/26 Review For: Rating: 
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| Summary: I had some difficulties but I talked with the mechanics manager, and he was a really great guy.He explained the situation and he's helping me get it resolved.And it's really great place to do business. |
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Title: I brought my jeep by there to have the Posted On: 4/7/26 Review For: Rating: 
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| Summary: I brought my jeep by there to have the transmission programmed. They said something was wrong with the computer. Maybe so they changed a bunch of stuff. They didn't change the computer. It cost me a $1000. And it's still not running, right. I don't think they knew what they were doing.And it cost me a thousand dollars.
If I want to go back and have them, look at it.It will cost me two hundred dollars just to look at it, the fixed mess.They messed up.
Also they tore my starter up. It's made a grinding noise ever since they worked on it.
Worst car dealer.I've ever dealt with or mechanic.
If you want to spend a thousand dollars and them not fix your car, make sure you go here.
I'm going to contact c e o s over the whole company and write the managers.
If you read this crown jeep, I'll give you the number you can locate me at.And we'll talk about this.But I honestly feel like I was robbed. |
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Title: Hannah's the best! Always helpful and w Posted On: 4/7/26 Review For: Hannah Wilson Rating:
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| Summary: Hannah's the best! Always helpful and willing to go above and beyond to make sure you are taken care of!!! |
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Title: I just purchased a brand new Jeep Grand Posted On: 4/6/26 Review For: Brandon Morgan, Colby Evans, Jacob Buckner Rating:
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| Summary: I just purchased a brand new Jeep Grand Cherokee and had an outstanding experience working with Colby Evans, Brandon Morgan, and Jacob Buckner. From start to finish, they were professional, attentive, and genuinely great to work with.
What stood out the most was how comfortable they made the entire process. They never once made me feel rushed, pressured, or talked down tosomething that unfortunately happens too often in this industry. Instead, they were patient, knowledgeable, and went out of their way to accommodate every need I had.
Ive owned several luxury vehicles from different brands, and I can honestly say the level of service I received here surpasses any dealership experience Ive had. That says a lot.
If youre looking for a dealership that values professionalism, respect, and top-tier customer service, this is the placeand these are the people to ask for. |
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Title: James was great to work with. No pressu Posted On: 4/5/26 Review For: Rating:
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| Summary: James was great to work with. No pressure at all but also very knowledgeable about the vehicle I was buying. Smooth process overall, would recommend |
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Title: Just bought a truck with the help of Ja Posted On: 4/5/26 Review For: James Arrington Rating:
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| Summary: Just bought a truck with the help of James Arrington and it was all around a good experience! James made the process stress free! |
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Title: Colby Evans thats all I gotta say he wa Posted On: 4/5/26 Review For: Colby Evans Rating:
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| Summary: Colby Evans thats all I gotta say he was wonderful helping us get our Chrysler Pacifica. He let our kids play while we waited. An was so nice. Best salesman Ive ever worked with while having kids with us. If you want a guy to give you good fast an easy help and also be so sweet to your children while buying a car go to Colby Evans at Crown of Cleveland!!! He was so wonderful to our family. Thank you Colby! |
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Title: Hannah Wilson was our service advisor f Posted On: 4/3/26 Review For: Hannah Wilson Rating:
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| Summary: Hannah Wilson was our service advisor for our new RAM truck. Extremely professional and very knowledgeable. Thank you Hannah!
Eric Robinson |
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Title: Car went in for a service recall it had Posted On: 4/2/26 Review For: Rating:
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| Summary: Car went in for a service recall it had which they had to switch out airbags. Whoever worked on my car didnt notice his hands all full of black oil type substances and decided they were going to touch the roof all around from the front to the back and even the middle area of roof with out hands and leave it just like that because who cares I guess thats normal. We have light tan roof inside car and now have to figure out how Im going to clean this! Sales people here specially Brian have always been great but the service department is a mess and careless!!! I have picture and videos which I will be adding everywhere to make everyone aware of how bad they care for cars while there!!! |
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Title: Posted On: 3/31/26 Review For: Chase Perry Rating:
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| Summary: Such a great experience, Chase was so helpful! |
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