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Title: Walters service is great and JR Rodrigu Posted On: 4/29/26 Review For: JR Rodriguez Rating: 
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| Summary: Walters service is great and JR Rodriguez is amazing! Hes been my service advisor for many years and has always been the best! Hes takes care of all of car repairs and service needs! |
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Title: Took my Mercedes E43 to Riverside Merce Posted On: 4/22/26 Review For: JR Rodriguez Rating:
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| Summary: Took my Mercedes E43 to Riverside Mercedes with JR Rodrigues to get services done. He explained exactly what needed fixing and finished ahead of schedule. The price was fair, and I felt valued as a customer. Ill definitely be back. Thank you |
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Title: Ok so I pulled up to the service drive Posted On: 3/16/26 Review For: JR Rodriguez Rating:
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| Summary: Ok so I pulled up to the service drive to pick up my vehicle as it was finished and was immediately greeted by the super nice service greeter who took me into the service department and helped me find my advisor as this was the first time going to the service department.
My Service Advisor, JR Rodriguez was there to help me with the pick up of my vehicle. He kindly explained in detail the service that was performed on my car. Went over the paperwork and then helped me out to my car. They delivered it washed and clean on the inside. He continued to show me the work that was performed and helped me understand what they did on it.
I really had a great experience with this dealership and appreciate the excellent experience that I had. Thank you. |
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Title: A Five-Star Experience All Around Posted On: 3/14/26 Review For: JR Rodriguez Rating:
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| Summary: JR provided attention to detail and a friendly, respectful attitude. He has clear communication, professionalism and prompt service. |
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Title: JR Rodriguez Posted On: 3/12/26 Review For: JR Rodriguez Rating:
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| Summary: The best! JR Rodriguez at Mercedes Riverside is amazing. The service team is great. From my first car 20 years ago to my current vehicle. I live in Ontario near Mercedes Ontario and I choose Riverside because of their professional work, honesty, and integrity. My loyalty doesnt come easy but Riverside Mercedes staff has earned my loyalty. |
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Title: JR is competent, friendly and very helpful with all my Posted On: 2/28/26 Review For: JR Rodriguez Rating:
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| Summary: JR is competent, friendly and very helpful with all my concerns ! I used to drive Hondas and Chevys, but will never go back ! Your service is the best ! |
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Title: Hae the manager was very kind to go out Posted On: 2/12/26 Review For: JR Rodriguez Rating:
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| Summary: Hae the manager was very kind to go out of his way to please My Mercedes concerns I want to thank him. And JR service advisor was also very kind and patient with me to help me out and travisRhodes consultant very patient with me came to show me how to reset my password or my pin number and I really appreciate that from him taking the time out until I am completely finished understanding everything. I want to thank Mark as well. Very pleasant making me understand that I still need two more parts and he just said bring the car and Ill take care of the problem and I really makes me feel good that he is very honest sounded very honest. |
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Title: JR and Paul, along with the other perti Posted On: 2/3/26 Review For: JR Rodriguez Rating:
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| Summary: JR and Paul, along with the other pertinent members of Walters Service Dept are fully adept at taking of all things business, regarding all MBZ machinery!!! |
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Title: Great customer service always return my call in 5 min and Posted On: 1/28/26 Review For: JR Rodriguez Rating:
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| Summary: Great customer service always return my call in 5 min and keep me well informed of what service is being done and what they recommend I always ask for JR Rodriguez hes great |
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Title: First class and professional all the way from the time I Posted On: 12/23/25 Review For: JR Rodriguez Rating:
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| Summary: First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable.
Because my car was going to be there for an extended period of time they put me in an E class rental. I didnt expect that.
While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. Theyll hold the car until I get back. |
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