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Title: Mark Interlicchia was the service manag Posted On: 12/20/24 Review For: Mark Interlicchia Rating: 
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| Summary: Mark Interlicchia was the service manager who helped me. He always does a great job. He and his team are always ready at my appointed time and finish the work at the time specified. |
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Title: I want to thank Mark for taking the tim Posted On: 12/9/24 Review For: Mark Interlicchia Rating:
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| Summary: I want to thank Mark for taking the time to fill out the necessary blanks of my High Mileage Award form. My friend, who also brought his E320 sedan, was also appreciative.
Mark was also surrounded by other nice and cordial team members. Everyone seemed to be positive and cheerful. We appreciate it.
We will be getting our High Mileage Award Badges in about 12-14 weeks. |
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Title: I want to thank Mark for taking time to Posted On: 12/4/24 Review For: Mark Interlicchia Rating:
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| Summary: I want to thank Mark for taking time to fill out the necessary blanks of my High Mileage Award form. My friend, who also brought his E320 sedan, was also appreciative.
Mark was also surrounded with other nice and cordial team members. Everyone seemed to be positive and cheerful. We appreciate.
We will be getting our High Mileage Award Badges in about 12-14 weeks. |
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Title: My couple times have been great. Alex a Posted On: 10/8/24 Review For: Mark Interlicchia Rating:
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| Summary: My couple times have been great. Alex and the team at Walters is very thorough. I had one issue and my wife called and Mark came forward and made it right very quickly. This team is awesome and we are very appreciative of them. |
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Title: Great customer service from Mark and hi Posted On: 10/5/24 Review For: Mark Interlicchia Rating:
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| Summary: Great customer service from Mark and his team. |
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Title: Our service advisor, Kelly Sandefur, was extremely Posted On: 9/10/24 Review For: Mark Interlicchia Rating:
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| Summary: Our service advisor, Kelly Sandefur, was extremely helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! |
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Title: On Tuesday,8/20 my S-580 was towed from I-10 with a flat Posted On: 8/22/24 Review For: Mark Interlicchia Rating:
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| Summary: On Tuesday,8/20 my S-580 was towed from I-10 with a flat tire. Unfortunately this model doesnt have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tire that afternoon was problematic. Several employees asked if they could help when we arrived, people were courteous, but nothing was getting done, eventually a young man Mark Interlicchia asked me if I had been helped, I responded by saying several people have asked, but no one has done anything, he responded by saying lets get it done. In the next 30 minutes my car was taken to service and I had a new tire. Marks action and attention made a real bad day into a much better one. I didnt mention that the day before I experienced another flat tire near Las Vegas so this was getting old. Y the way these were brand new Perilli tires. Anyway, thanks Mark, I hope ownership appreciates someone as dedicated as you, as a business owner I know I could never find enough of those like you. I would expect you to be moving up with this organization, talented people like you are hard to find. |
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Title: We have been a customer for Walter's Mercedes for at Posted On: 5/30/24 Review For: Mark Interlicchia Rating:
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| Summary: We have been a customer for Walter's Mercedes for at least 20 years.
we are happy to say that each new car purchase was very good |
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Title: Both Mark and Kelley were very gracious Posted On: 5/7/24 Review For: Mark Interlicchia Rating:
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| Summary: Both Mark and Kelley were very gracious and accomodating in assisting me. Thank you both! |
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Title: My visits to Walters Mercedes -Benz of Riverside, had Posted On: 4/4/24 Review For: Mark Interlicchia Rating:
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| Summary: My visits to Walters Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time and support to resolve any issues or problems that may come up. I really appreciate you and your Manager Mark I |
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