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Title: Hae the manager was very kind to go out Posted On: 2/12/26 Review For: Mark Interlicchia Rating: 
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| Summary: Hae the manager was very kind to go out of his way to please My Mercedes concerns I want to thank him. And JR service advisor was also very kind and patient with me to help me out and travisRhodes consultant very patient with me came to show me how to reset my password or my pin number and I really appreciate that from him taking the time out until I am completely finished understanding everything. I want to thank Mark as well. Very pleasant making me understand that I still need two more parts and he just said bring the car and Ill take care of the problem and I really makes me feel good that he is very honest sounded very honest. |
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Title: Mark Interlicchia Has been my service a Posted On: 1/24/26 Review For: Mark Interlicchia Rating:
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| Summary: Mark Interlicchia Has been my service advisor for 20 years and he always does an awesome job. |
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Title: Mark Interlicchia has always been first Posted On: 1/23/26 Review For: Mark Interlicchia Rating:
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| Summary: Mark Interlicchia has always been first rate in helping us with all our car service appointments! He always follows through and lets us know the status of our service! There is a closer Mercedes dealership we could go to, but Mark Interlicchia is the reason we continue to use Walters! |
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Title: First class and professional all the way from the time I Posted On: 12/23/25 Review For: Mark Interlicchia Rating:
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| Summary: First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable.
Because my car was going to be there for an extended period of time they put me in an E class rental. I didnt expect that.
While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. Theyll hold the car until I get back. |
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Title: I recently brought my Mercedes in for routine Posted On: 10/22/25 Review For: Mark Interlicchia Rating:
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| Summary: I recently brought my Mercedes in for routine service at Walters Mercedes-Benz, and while I expected a smooth appointment, I didnt expect to be so genuinely impressed. Mark Interlicchia delivered what can only be described as world-class service.
From the moment I arrived, Mark greeted me by name with a warm, professional energy that immediately set the tone. He took time to walk me through the service details, made sure I understood every step, and never once made me feel rushed. What truly stood out was his genuine care not just for the vehicle, but for the customer experience itself.
Throughout the day, Mark kept me informed with timely updates, his communication was outstanding polite, clear, and proactive. When I came to pick up my car, it was spotless, the paperwork was ready, and Mark personally walked me through what had been done and why.
Its rare these days to find someone who takes such pride in their work. Mark embodies everything Mercedes-Benz stands for precision, integrity, and excellence. He treated my car as if it were his own and ensured that every detail, from the service itself to the overall customer experience, was flawless.
In a dealership full of great people, Mark truly stands out. His professionalism, warmth, and attention to detail turn what could be a routine visit into something memorable. This level of consistency and dedication absolutely deserves recognition. I hope Walters Mercedes-Benz knows how lucky they are to have someone like Mark Interlicchia representing their brand.
If you want your Mercedes serviced with care, transparency, and genuine expertise, ask for Mark hes simply the best in the business. |
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Title: Star Service! Posted On: 10/22/25 Review For: Mark Interlicchia Rating:
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| Summary: I recently brought my Mercedes in for routine service at Walters Mercedes-Benz, and while I expected a smooth appointment, I didnt expect to be so genuinely impressed. Mark Interlicchia delivered what can only be described as world-class service. From the moment I arrived, Mark greeted me by name with a warm, professional energy that immediately set the tone. He took time to walk me through the service details, made sure I understood every step, and never once made me feel rushed. What truly stood out was his genuine care not just for the vehicle, but for the customer experience itself. Throughout the day, Mark kept me informed with timely updates, his communication was outstanding polite, clear, and proactive. When I came to pick up my car, it was spotless, the paperwork was ready, and Mark personally walked me through what had been done and why. Its rare these days to find someone who takes such pride in their work. Mark embodies everything Mercedes-Benz stands for precision, integrity, and excellence. He treated my car as if it were his own and ensured that every detail, from the service itself to the overall customer experience, was flawless. In a dealership full of great people, Mark truly stands out. His professionalism, warmth, and attention to detail turn what could be a routine visit into something memorable. This level of consistency and dedication absolutely deserves recognition. I hope Walters Mercedes-Benz knows how lucky they are to have someone like Mark Interlicchia representing their brand. If you want your Mercedes serviced with care, transparency, and genuine expertise, ask for Mark hes simply the best in the business. |
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Title: I recently brought my Mercedes in for r Posted On: 10/22/25 Review For: Mark Interlicchia Rating:
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| Summary: I recently brought my Mercedes in for routine service at Walters Mercedes-Benz, and while I expected a smooth appointment, I didnt expect to be so genuinely impressed. Mark Interlicchia delivered what can only be described as world-class service.
From the moment I arrived, Mark greeted me by name with a warm, professional energy that immediately set the tone. He took time to walk me through the service details, made sure I understood every step, and never once made me feel rushed. What truly stood out was his genuine care not just for the vehicle, but for the customer experience itself.
Throughout the day, Mark kept me informed with timely updates, his communication was outstanding polite, clear, and proactive. When I came to pick up my car, it was spotless, the paperwork was ready, and Mark personally walked me through what had been done and why.
Its rare these days to find someone who takes such pride in their work. Mark embodies everything Mercedes-Benz stands for precision, integrity, and excellence. He treated my car as if it were his own and ensured that every detail, from the service itself to the overall customer experience, was flawless.
In a dealership full of great people, Mark truly stands out. His professionalism, warmth, and attention to detail turn what could be a routine visit into something memorable. This level of consistency and dedication absolutely deserves recognition. I hope Walters Mercedes-Benz knows how lucky they are to have someone like Mark Interlicchia representing their brand.
If you want your Mercedes serviced with care, transparency, and genuine expertise, ask for Mark hes simply the best in the business. |
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Title: Alex Ramirez was so helpful and took care me . Posted On: 10/14/25 Review For: Mark Interlicchia Rating:
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| Summary: Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future |
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Title: Customer service overall is excellent,specially Danny Posted On: 10/13/25 Review For: Mark Interlicchia Rating:
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| Summary: Customer service overall is excellent,specially Danny Ventura who helped my car get serviced promptly. |
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Title: Walter"s Have A Very Good Service Dept. Posted On: 7/25/25 Review For: Mark Interlicchia Rating:
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| Summary: Walter"s Have A Very Good Service Dept. And It Always Help Having Good Service Advisors Like Joseph Loera And A Manager Like Mark Interlicchia |
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