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Title: On Tuesday,8/20 my S-580 was towed from I-10 with a flat Posted On: 8/22/24 Review For: Mark Interlicchia Rating: 
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| Summary: On Tuesday,8/20 my S-580 was towed from I-10 with a flat tire. Unfortunately this model doesnt have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tire that afternoon was problematic. Several employees asked if they could help when we arrived, people were courteous, but nothing was getting done, eventually a young man Mark Interlicchia asked me if I had been helped, I responded by saying several people have asked, but no one has done anything, he responded by saying lets get it done. In the next 30 minutes my car was taken to service and I had a new tire. Marks action and attention made a real bad day into a much better one. I didnt mention that the day before I experienced another flat tire near Las Vegas so this was getting old. Y the way these were brand new Perilli tires. Anyway, thanks Mark, I hope ownership appreciates someone as dedicated as you, as a business owner I know I could never find enough of those like you. I would expect you to be moving up with this organization, talented people like you are hard to find. |
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Title: We have been a customer for Walter's Mercedes for at Posted On: 5/30/24 Review For: Mark Interlicchia Rating:
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| Summary: We have been a customer for Walter's Mercedes for at least 20 years.
we are happy to say that each new car purchase was very good |
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Title: Both Mark and Kelley were very gracious Posted On: 5/7/24 Review For: Mark Interlicchia Rating:
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| Summary: Both Mark and Kelley were very gracious and accomodating in assisting me. Thank you both! |
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Title: My visits to Walters Mercedes -Benz of Riverside, had Posted On: 4/4/24 Review For: Mark Interlicchia Rating:
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| Summary: My visits to Walters Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time and support to resolve any issues or problems that may come up. I really appreciate you and your Manager Mark I |
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Title: Everyone at Walters always goes above and beyond to help Posted On: 4/3/24 Review For: Mark Interlicchia Rating:
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| Summary: Everyone at Walters always goes above and beyond to help my husband and myself! |
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Title: Mark, the service manager gave outstand Posted On: 4/3/24 Review For: Mark Interlicchia Rating:
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| Summary: Mark, the service manager gave outstanding service in regards to our customers' warranty claim. Make sure to also see Steve in parts- the BEST Mercedes parts man in town! |
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Title: My car was delivered on time. Posted On: 4/2/24 Review For: Mark Interlicchia Rating:
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| Summary: My car was delivered on time. Mark took his time and was very professional and patience. |
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Title: Terri & I have been a very happy Walter's Mercedes Posted On: 3/14/24 Review For: Mark Interlicchia Rating:
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| Summary: Terri & I have been a very happy Walter's Mercedes customer for many years.
As with any business it is the personnel who determines the level of service.
We have been very pleased with the service & attention to detail that we receive from Mark Interlicchia. Walter's is very fortunate to have Mark on staff. |
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Title: Great service, Irvin Solis was really professional, over Posted On: 3/4/24 Review For: Mark Interlicchia Rating:
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| Summary: Great service, Irvin Solis was really professional, over all a pleasant transaction, I recommend Walter's Mercedes-Benz Riverside. |
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Title: Most helpful and was professional . Posted On: 3/1/24 Review For: Mark Interlicchia Rating:
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| Summary: Most helpful and was professional . Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. |
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