 |
Title: Walters MB , is awesome! Posted On: 12/24/24 Review For: Michael Ramos Rating: 
|
| Summary: Walters MB , is awesome! The facility is very clean and staff is so accommodating ! |
|
 |
Title: My advisor Michael Ramos was very respo Posted On: 12/22/24 Review For: Michael Ramos Rating:
|
| Summary: My advisor Michael Ramos was very responsive and provided me all the info I needed to service my car. I will always take my car to Mercedes Riverside for all my car needs. |
|
|
Title: Very friendly and helpful and honest. Posted On: 12/17/24 Review For: Michael Ramos Rating:
|
| Summary: Very friendly and helpful and honest. I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to help me out and advise . |
|
|
Title: My experience at Walter's Mercedes-Benz Posted On: 12/14/24 Review For: Michael Ramos Rating:
|
| Summary: My experience at Walter's Mercedes-Benz Service Center was made excellent as a result of my service advisor Michael Ramos. He made sure all of my concerns were addressed and processed to my satification. |
|
|
Title: Michael Ramos was very friendly and kno Posted On: 12/12/24 Review For: Michael Ramos Rating:
|
| Summary: Michael Ramos was very friendly and knowledgeable. He assured me that my car would be ready at a certain time and it was. |
|
|
Title: Overall I give Walters a good review. Posted On: 12/3/24 Review For: Michael Ramos Rating: 
|
| Summary: Overall I give Walters a good review. Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...not Michael's fault. The amount the service dept wanted to charge me didn't match the charges when I ordered the parts. They did fix the issue when I brought it to their attention |
|
|
Title: Michael Ramos is the man. Went in for a Posted On: 11/8/24 Review For: Michael Ramos Rating:
|
| Summary: Michael Ramos is the man. Went in for an oil change on my AMG. Got a few recommendations but wasn't force fed to get them unlike other dealerships. Finished in an hour and a half. |
|
|
Title: When it comes to car dealerships, finding one that Posted On: 11/7/24 Review For: Michael Ramos Rating:
|
| Summary: When it comes to car dealerships, finding one that combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch vehicles to choose from but also places an emphasis on creating a welcoming and transparent buying experience. Knowledgeable sales staff help you find the right vehicle for your needs and budget, making the process enjoyable rather than overwhelming.
The service department is just as important as the showroom experience. A reputable service department prides itself on honesty, reliability, and expertise, ensuring that every vehicle remains in peak condition long after the initial purchase. From routine maintenance to complex repairs, their certified technicians work with skill and integrity, often going the extra mile to accommodate busy schedules and provide timely updates on your vehicles progress.
A dealership that emphasizes both quality sales and exceptional service builds trust and loyalty among its customers. Its the kind of place where customers feel confident that theyre being looked after, and that their satisfaction truly matters. |
|
|
Title: I have NEVER been so pleased! Posted On: 10/17/24 Review For: Michael Ramos Rating:
|
| Summary: I have NEVER been so pleased! !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appointment when he explain, in detail, what the car needed and why it was important. I had so much confidence in him and was so grateful that I truly understood what was needed. THANK YOU MICHAEL RAMOS
Just one suggestion to Mr. Walter, The seating in the waiting room is so uncomfortable. If you go across the street to Lexus or BMW you will see what I mean. They have comfy chairs. When you decide to wait for your car, it would be so nice to be able to do so in comfort. You have a wonderful staff!! |
|
|
Title: Sunday, 13 October 2024: I went to Walt Posted On: 10/13/24 Review For: Michael Ramos Rating:
|
| Summary: Sunday, 13 October 2024: I went to Walter's Benz dealership for the first time in December 2021. I did Not have any work done on my 2011, E~350 Benz. I had a question. At the time, a young man by the name of Justin Weiderman met me. Justin was so excellent that I wrote a letter to Tyler Usary. Over the years, I have heard positive comments from various Benz drivers about Walters. Normally, I drive to Ontario, Santa Monica for LVN for service.
This time, I decided to have my B~1 service done on my 2018, E class at Walter's on Friday, 11 October 2024. I arrived at ten. I was greeted by a young nice looking (muy guapa) Spanish speaking Latina named Veronica. Prior to my arrival, I had spoken twice to Mark Interlichia. Upon meeting him, he was great. He introduced me to Mike Ramos. I was impressed that he spoke Espaol as well. I had a prepaid service package under Fletcher Jones from LVN, I was happy to see that Tyler & Mark honored my deal from another dealership. My car was ready in good time. I will return to Walter's Mercedes Benz in the future. Everyone was great and the snacks were good too. My only suggestion on the snacks is they add juice or sodas in case customers do Not want coffee. Two Thumbs up high. |
|