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Title: I recently bought a GLA from Walters Me Posted On: 3/19/26 Review For: Ashley Botello, Rob Little Rating: 
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| Summary: I recently bought a GLA from Walters Mercedes and my experience was seamless. Ashley was one of the most knowledgeable and patient sales reps Ive ever worked with and I am very grateful for her time over the course of my decision. Management, especially Rob Little, was very involved in every stage and handled a great deal of this process. Its very clear all sales reps are supported for the clients best interest. Thank you to Rob and Ashley! Very happy with my experience. |
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Title: (10/5 if I could)
Steven at Mercedes-B Posted On: 3/18/26 Review For: Stephen Garlatta Rating:
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| Summary: (10/5 if I could)
Steven at Mercedes-Benz didnt just sell me a carhe delivered an experience that felt like a masterclass in customer service.
From the moment I walked in, Steven operated on a completely different level than anyone Ive ever dealt with in the auto industry. No pressure, no games, no runaroundjust absolute professionalism, deep product knowledge, and a genuine commitment to making sure I got exactly what I wanted (and honestly, more than I expected).
He anticipated questions before I even asked them, walked me through every detail with patience, and made what is usually a stressful process feel effortless. It felt less like a transaction and more like having a trusted advisor in my corner.
What really stood out was the follow-through. Steven didnt disappear after the dealhe made sure everything was perfect, checked in afterward, and made me feel like a valued client, not just another sale.
If youre even thinking about buying a Mercedes, do yourself a favor and go straight to Steven. This is how car buying SHOULD be done.
Absolutely exceptional. I wont go to anyone else again |
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Title: Posted On: 3/18/26 Review For: Raymundo Lopez Rating:
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| Summary: Raymundo López was a great person to work with here at Mercedes Benz of Riverside. He was recommended to us from a friend who had a great experience with him. We had reached out to him on a Saturday evening about setting up and appointment and by Sunday afternoon we were walking out with a brand new car. Thank you for the great experience we had with you. We will definitely be continuing our relationship with this dealership because of Raymundo. |
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Title: Raymundo Lpez was a great person to wor Posted On: 3/18/26 Review For: Raymundo Lopez Rating:
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| Summary: Raymundo Lpez was a great person to work with here at Riverside Mercedes. He was honest and attentive. He made the experience of us trading in a car and getting another an easy transition. Thank you for everything Raymundo |
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Title: I purchased a GLE53 from this dealershi Posted On: 3/18/26 Review For: Rating: 
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| Summary: I purchased a GLE53 from this dealership, and unfortunately, my experience has been consistently disappointing. Every time I encountered an issue, resolving it became a frustrating and time-consuming process. Communication was lacking, and I often felt that my concerns were not handled with the level of professionalism and efficiency one would expect. Additionally, when my vehicle required service and I was provided with a rental, I was given a basic sedan despite owning an SUV. |
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Title: Great service. Posted On: 3/17/26 Review For: Ross Geiger Rating:
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| Summary: Great service. Hope to work with Rob again in the future. Very professional. Great communication. |
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Title: I came in to test drive a vehicle, my s Posted On: 3/16/26 Review For: Ashley Botello Rating:
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| Summary: I came in to test drive a vehicle, my sales rep was Ashley Botello. She was awesome very helpful, got a good deal on a beautiful car. I encourage anyone looking for a new car check out MB of Riverside and ask for Ashley. |
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Title: A Five-Star Experience All Around Posted On: 3/14/26 Review For: JR Rodriguez Rating:
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| Summary: JR provided attention to detail and a friendly, respectful attitude. He has clear communication, professionalism and prompt service. |
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Title: Good Price Posted On: 3/14/26 Review For: Rating:
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| Summary: Good Price |
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Title: This last time they took care of me it Posted On: 3/13/26 Review For: Rating:
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| Summary: This last time they took care of me it was for warranty, im glad they are honoring the issue since it keeps happening and theyre the only ones that have worked on my car as far as repairs. I hope they continue to keep their honesty |
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