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Title: Thank you JR Rodriguez for your excellent customer Posted On: 12/21/24 Review For: Rating: 
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| Summary: Thank you JR Rodriguez for your excellent customer service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far working with Walters has been a good experience and do recommend. |
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Title: Justin Campbell was great in helping us, we do appreciate Posted On: 12/21/24 Review For: Rating:
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| Summary: Justin Campbell was great in helping us, we do appreciate his assistance. Great Job Justin |
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Title: Buying at walter dealer was the best ex Posted On: 12/20/24 Review For: Rating:
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| Summary: Buying at walter dealer was the best experience diego moron who helped us was very patient and didn't put pressure on me at all. recommend. |
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Title: Mark Interlicchia was the service manag Posted On: 12/20/24 Review For: Rating:
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| Summary: Mark Interlicchia was the service manager who helped me. He always does a great job. He and his team are always ready at my appointed time and finish the work at the time specified. |
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Title: It was a seamless process, the car was Posted On: 12/20/24 Review For: Rating:
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| Summary: It was a seamless process, the car was delivered to my home and all the paperwork was done via Internet. Great way to do business. |
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Title: The professional displayed was superb!
Posted On: 12/20/24 Review For: Rating:
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| Summary: The professional displayed was superb!
The customer service was on another level for the good. Everyone went beyond the call of duty to handle my concerns! |
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Title: I would not recommend this dealership. Posted On: 12/20/24 Review For: Lee Mamaradlo, Lee Torres Rating: 
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| Summary: I would not recommend this dealership. Manager by the name of Lee is rude and condescending. His lack of professionalism by not being able to separate his personal opinions of me vs a direct sell cost me my time and car that I was interested in. Ran my Credit unnecessarily when approval of my own credit union had been provided to him already. WORST PLACE EVER. Sticking to Mercedes Benz in Temecula where they treat you with legendary service.
Erwin in response to your attempt to locate my account : My first name is Carlos . Ive attempted to call you back and have gotten no response from you directly. I spoke with Rob yesterday and he said he would relay the message to you which I can see he has not yet done so. Reason for two different reviews is because it involved my husband and I . We both had the terrible experience. Glad PORSCHE was able to turn this around for us and we went with a better dealership. |
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Title: Amazing experience plus the employees a Posted On: 12/19/24 Review For: Rating:
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| Summary: Amazing experience plus the employees are nice and really helpful. Got the best service |
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Title: Great customer service,I took many cars Posted On: 12/19/24 Review For: Rating:
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| Summary: Great customer service,I took many cars to her and she take care of it all, as she promised,I will take more cars to her,highly recommended. |
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Title: Walters Mercedes-Benz
Alex Ramirez Serv Posted On: 12/19/24 Review For: Alex Ramirez Rating:
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| Summary: Walters Mercedes-Benz
Alex Ramirez Service Specialist is always very profesional and knowledgeable what my vehicles needs, his outstanding costumer service and excellent communication not only with clients but with WMB staff. confirms one of the multiple reasons I choose Walters Mercedez Benz for maintenance and services in my vehicles. |
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