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Title: Took my vehicle in for a recall . Posted On: 5/10/25 Review For: Rating: 
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| Summary: Took my vehicle in for a recall . And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed. |
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Title: The customer service was attentive from the first phone Posted On: 5/10/25 Review For: Rating:
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| Summary: The customer service was attentive from the first phone call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I was impressed with the car and the service I received. The dealership is very nice inside with great-looking cars. |
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Title: Quick Recall service Posted On: 5/10/25 Review For: Rating:
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| Summary: I called to schedule an appointment to get a recall done . They had an appointment for Saturday which was perfect since I don't work weekends. I had to drop the vehicle off earlier than my appointment time in which they worked with me . When I dropped off the vehicle Ms. Diana Perez signed me in and told me I'd receive a message when the vehicle was ready . Sure enough it was exactly that . I was still busy out and about and I asked if I was able to stop by later to pick it up and of course Ms. Perez gave me time to be there before they closed . When I picked up my Q7 it was washed (which was an option given to me) but it was also vacuumed. I can't tell you how happy I was .. |
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Title: Our salesperson, Brandon Clemons was ve Posted On: 5/10/25 Review For: Rating: 
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| Summary: Our salesperson, Brandon Clemons was very helpful in getting a great deal on the car. He was however being distracted somewhat by multiple messages coming in on his phone. The sales manager and finance manager were both very professional and cordial. The prep and detailing on the car was inadequate because the TPMS alert came on the first day we had the car and I found the tire pressures a combination of too high and too low. Also there was a privacy screen missing which I was told later was not a requirement on the sale of a use car. Still overall a very good experience and I would confidently recommend Audi of Onrtario to any interested Audi shopper. |
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Title: Quick and easy process to get a recall Posted On: 5/9/25 Review For: Rating:
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| Summary: Quick and easy process to get a recall done . Diana helped me sign in and was in communication with me throughout the day to let me know when my vehicle would be ready . When I picked up my vehicle, it was washed and vacuumed. |
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Title: It was a wonderful experience at Audi o Posted On: 5/8/25 Review For: Shawn Nabi Rating:
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| Summary: It was a wonderful experience at Audi of Ontario. Shawn Nabi was great and very knowledgeable. He took the time to explain everything to us and answered all our questions. It was one of the best car buying experiences we have had. |
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Title: This dealership is by far the best location. Posted On: 5/8/25 Review For: Farzy Rashid Rating:
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| Summary: This dealership is by far the best location.
I have only been driving Audi vehicles fir the past 20 years and I highly recommend taking you business to this particular dealership.
They are very professional and courteous.
The staff was so helpful and knowledgeable especially my salesperson Farzy Rashid.
He definitely goes beyond any expectations and truly cares for all his customer |
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Title: "We bought our first EV!"
The key ingr Posted On: 5/5/25 Review For: Ella Wang, Mario Granados Rating:
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| Summary: "We bought our first EV!"
The key ingredients to a successful buying experience for the customer is making sure the seller establishes the elite principle of treating all customers with the utmost respect and giving them the benefit of the doubt. Whenever you enter the Audi Ontario dealership, from the moment you step onto the lot, the Audi Brand Specialist and management make you feel welcome right away. Our Audi Brand Specialist "Mario Granados," was that guy. He was absolutely awesome. Mario made shopping for a new vehicle easy, as he guided us through the entire process. Mario was professional, knowledgeable, kind, no nonsense, no BS, no talking in circles, and wanted to build a relationship with us. Mario listened to what we wanted, asked the right questions to find out our needs, and made the best possible recommendations that made sense to fit our mission. So, if you're looking to lease a new vehicle -- like we did, please go to Audi Ontario, and ask for Mario Granados. You will not regret your decision. We leased the new 2025 Q4 ETRON, our first EV, and my wife could not be more happy with the customer service she received from Mario and Ella Wang, the finance Manager. Thank you Mario and Ella, for treating my wife and I, with the utmost respect.
P.S.
Steph Curry plays for Audi Ontario and Amen Thompson plays for all the other dealerships -- you're tied in the fourth quarter, 5-second on the clock to play -- Curry has the ball -- What dealership are you betting on? It's a no brainer. Head to Audi Ontario and ask for Mario Granados... Today! |
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Title: "We bought our first EV! Posted On: 5/5/25 Review For: Ella Wang, Mario Granados Rating:
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| Summary: "We bought our first EV! "
The key ingredients to a successful buying experience for the customer is making sure the seller establishes the elite principle of treating all customers with the utmost respect and giving them the benefit of the doubt. Whenever you enter the Audi Ontario dealership, from the moment you step onto the lot, the Audi Brand Specialist and management make you feel welcome right away. Our Audi Brand Specialist "Mario Granados," was that guy. He was absolutely awesome. Mario made shopping for a new vehicle easy, as he guided us through the entire process. Mario was professional, knowledgeable, kind, no nonsense, no xx, no talking in circles, and wanted to build a relationship with us. Mario listened to what we wanted, asked the right questions to find out our needs, and made the best possible recommendations that made sense to fit our mission. So, if you're looking to lease a new vehicle -- like we did, please go to Audi Ontario, and ask for Mario Granados. You will not regret your decision. We leased the new 2025 Q4 ETRON, our first EV, and my wife could not be more happy with the customer service she received from Mario and Ella Wang, the finance Manager. Thank you Mario and Ella, for treating my wife and I, with the utmost respect.
P.S.
Steph Curry plays for Audi Ontario and Amen Thomason plays for all the other dealerships -- you're tied in the fourth quarter, 5-second on the clock to play -- Curry has the ball -- What dealership are you betting on? It's a no brainer. Head to Audi Ontario and ask for Mario Granados... Today! |
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Title: Our experience has been awesome. Mario Posted On: 5/3/25 Review For: Mario Granados Rating:
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| Summary: Our experience has been awesome. Mario is an exceptional salesman. He was personable without being too pushy. He was honest and upfront about all features. We were concerned about the $1300 add-on but he immediately waved it. It has been a great buying experience from this dealership. |
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