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Title: Victor Lema was a pleasure to work with Posted On: 3/25/26 Review For: Victor Lema Rating: 
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| Summary: Victor Lema was a pleasure to work with at Crown Mercedes, Pinellas Park, Florida.
Victor has an effective no pressure sales practice. I will recommend him to my colleagues when they are in need of a new vehicle. |
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Title: First Come, First Serve!
Imagine having Posted On: 3/25/26 Review For: Chase Parr Rating: 
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| Summary: First Come, First Serve!
Imagine having personal phone call with Mercedes Benz sales person, Chase at 6:59pm and letting them know I wanted to move forward with purchase of car we had been dealing with only to have same person text me the very next morning at 9:37am to say "unfortunately that vehicle sold late last night".
That's how you'll be treated at this dealership so if you find something you want, you better get it because they will sell out from underneath you and will not even give you the courtesy of a phone call to let you know they are simply going to get the best offer they can period. Customer experience be damned.
Absolutely devastated to have found my first MB and then to have been treated so unprofessionally through this experience. Good luck and hope that you get there first with the money! |
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Title: I / we appreciate the time and attentio Posted On: 3/24/26 Review For: Jazmin Rodriguez Rating:
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| Summary: I / we appreciate the time and attention that we were given in our search. I will recommend to anyone looking for a new vehicle to give Jazmin a call. |
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Title: Let me start by saying this review does Posted On: 3/23/26 Review For: Matthew Morgan Rating: 
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| Summary: Let me start by saying this review does not reflect on my salesman, Matt Morgan, who was professional and easy to work with throughout the process.
I purchased this vehicle because it appeared to be in excellent condition with low mileage, and the fact that it was on the lot of Crownknown for selling and servicing high-end vehiclesgave me confidence there would be no issues. I did note the vehicle had been on the lot for 73 days, which raised some concern, but I ultimately trusted the dealerships reputation.
At the time of purchase, I was provided with an inspection report indicating the vehicle had been fully checked by their maintenance department. Combined with a clean Carfax, I felt comfortable paying a premium price.
However, issues surfaced almost immediately.
The day after purchase, I drove to Orlando and back and noticed the vehicle pulling to the right and the tires felt out of balance. When I checked the oil upon returning home, it was barely registering on the dipstick.
The following day, I took the vehicle to Grease Monkey for a routine oil change and inspection. They found that both the engine air filter and cabin air filter needed replacementitem that should have already been addressed per the inspection report.(cabin filter not on list but should have been)
I then took the vehicle to Mavis on 4th Street for alignment and tire balancing ahead of an upcoming trip. Their inspection revealed that the front right strut was leaking and needed replacement, which explains the pulling and alignment issues.
Also the rear shock was leaking so a full set must be installed.
(Struts were inspected for leaks, on report)
With Both of these issues costing close to 2K.
I am sharing this experience to encourage others to thoroughly inspect any used vehicle before purchasing. Do not assume that items listed on a dealership inspection report have actually been completed. |
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Title: Clean environment, friendly staff and always great new Posted On: 3/23/26 Review For: Calvin Goodwin Rating:
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| Summary: Clean environment, friendly staff and always great new inventory weekly. This is our go to when shopping for new cars |
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Title: Calvin Goodwin is the man who makes it happen! Posted On: 3/23/26 Review For: Calvin Goodwin Rating:
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| Summary: Calvin Goodwin is the man who makes it happen! ! Very good communication and listened to all of our needs and wishes. Will definitely be purchasing from him again. |
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Title: Richard Webb was so helpful with servic Posted On: 3/22/26 Review For: Richard Webb Rating:
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| Summary: Richard Webb was so helpful with service on our 2 Mercedes. I highly recommend him! |
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Title: Matt Morgan is a total pro, communicati Posted On: 3/22/26 Review For: Matthew Morgan Rating:
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| Summary: Matt Morgan is a total pro, communicative, makes the process as simple and enjoyable as youd want from a high end salesman. High recommended, he knows his stuff and super nice guy. |
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Title: Posted On: 3/22/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: Calvin Goodwin was great to work with. Posted On: 3/22/26 Review For: Calvin Goodwin Rating:
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| Summary: Calvin Goodwin was great to work with. I would definitely recommend any friends to ask for Calvin. |
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