Lia Toyota of Wilbraham Reviews
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Title: Repair costs were not made clear until Posted On: 11/15/25 Review For: Rating: 
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| Summary: Repair costs were not made clear until after the bill was given to me. I will never go to this dealership ever again |
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Title: The salesman who I purchased my car fro Posted On: 11/13/25 Review For: Brian Farr Rating: 
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| Summary: The salesman who I purchased my car from was Brian Farr, he was truly fantastic in every step of the process and made the experience very easy. I love my new car and I will come back to purchase my future cars there, he was very personable in helping me find the car of my dreams and was very successful in doing so. Thank you so much Brian, and Lia Toyota of Wilbraham |
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Title: Amy Takorian greeted me upon my arrival Posted On: 11/11/25 Review For: Amy Takorian Rating:
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| Summary: Amy Takorian greeted me upon my arrival. She was friendly and pleasant immediately and made me feel welcome. She also assisted me with some ideas about my vehicle needs. |
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Title: Knowledgeable salesperson and not to pu Posted On: 11/11/25 Review For: Rating:
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| Summary: Knowledgeable salesperson and not to pushy. An array of vehicles to check out at the lot. |
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Title: Brian asked what I was looking for and my decision Posted On: 11/11/25 Review For: Brian Farr Rating:
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| Summary: Brian asked what I was looking for and my decision criteria. The paperwork was fast and they didn't try to sell me a lot of extras. |
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Title: This was my first time leasing and Mark Posted On: 11/11/25 Review For: Mark Poirier Rating:
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| Summary: This was my first time leasing and Mark Poirier made it quick and easy. He thoroughly explained everything and did his best to answer questions and offer me the best options. Very satisfied and I love my Tacoma! |
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Title: Really nice service Posted On: 11/11/25 Review For: Rating:
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| Summary: Really nice service |
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Title: Cassie Cloutier was the best. Professio Posted On: 11/11/25 Review For: Cassandra Cloutier-Ham Rating:
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| Summary: Cassie Cloutier was the best. Professional,very helpful.
Uber service was great. |
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Title: Cassie Cloutier at Lia Toyota is an abs Posted On: 11/9/25 Review For: Cassandra Cloutier-Ham Rating:
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| Summary: Cassie Cloutier at Lia Toyota is an absolute gem! From the moment I arrived, she was warm, professional, and genuinely invested in making sure everything went smoothly. Cassie explained every step clearly, kept me updated without me having to ask, and managed the service with a level of care thats rare these days. She balanced efficiency with empathy the kind of person who makes you feel like your car (and your time) actually matter.
You can tell she takes pride in her work and in representing Lia Toyota. If every service advisor operated like Cassie, the auto world would run a lot smoother. Five stars all the way! |
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Title: Love their service department. And the Posted On: 11/9/25 Review For: Rating:
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| Summary: Love their service department. And the latest text uodate and approval makes the experience even more better. |
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