Lia Toyota of Rockland Reviews
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Title: On Monday, April 20 I had an appointmen Posted On: 4/22/26 Review For: Rating: 
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| Summary: On Monday, April 20 I had an appointment for my 2025 tundra for a recall I mentioned to the service agent please check my front and rear tire. He returned and told me I had a nail on the front right tire was not able to fix had to purchase a new one For $399 I asked him also to check the rear driver side tire. He told me that the mechanic said the tire was fine. When I left, I went to my local tire shop. He checked the front right tire added a patch to it. Then he proceeded to check the rear driver side tire and found a big nail in it, which is Service agent. Mentioned the mechanic said it was fine. The mechanic never checked the rear tire just added air meanwhile outside the dealership at my local tire shop they fix both ties for $60. Unbelievable how are we supposed to trust the dealership if all they wanna do is rip us off instead of dealership, trying to rip you off why dont they try to please the customer so the customer trust you to return for more service |
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Title: I went to service our new 2026 Toyota R Posted On: 4/22/26 Review For: Sergio Lucero Rating: 
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| Summary: I went to service our new 2026 Toyota RAV4 and my service advisor, Sergio Lucero took care of everything as always. I am very pleased with his services and commitment to please his customers. |
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Title: Posted On: 4/21/26 Review For: Rating:
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| Summary: There is no summary for this review. |
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Title: My salesman, Jack G., is a very respect Posted On: 4/21/26 Review For: Rating:
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| Summary: My salesman, Jack G., is a very respectful, knowledgeable and professional person who is enthusiastic about selling vehicles. He consistently followed up with me and worked tirelessly to find a vehicle that I liked and could afford!! Hes a real asset to Lia Toyota of Rockland |
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Title: Thanks to Lisette and Jennifer! They we Posted On: 4/18/26 Review For: Jennifer Emmett, Lissette Rodriguez Cortes Rating:
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| Summary: Thanks to Lisette and Jennifer! They were so helpful and knowledgeable. It made our experience hassle free and we left with peace of mind and hours to spare. |
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Title: I had an outstanding experience at Lia Posted On: 4/17/26 Review For: Jennifer Emmett, Raheem Moncrieffe Rating:
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| Summary: I had an outstanding experience at Lia Toyota of Rockland thanks to Jennifer Emmett, Business Manager, and Raheem Moncrieffe, Sales Consultant.
They assisted me with trading in my 2018 RAV4 and purchasing my brand new 2026 Toyota Sequoia, and the entire process was smooth from start to finish. Both Jennifer and Raheem were extremely professional, efficient, and knowledgeable. They treated me with respect, patience, and genuine care, making sure all my questions were answered without any pressure.
What stood out the most was their discretion, honesty, and dedication to providing excellent service. They truly made this experience stress-free and enjoyable.
I highly recommend working with Jennifer Emmett, Business Manager, and Raheem Moncrieffe, Sales Consultant, if youre looking for a team that goes above and beyond. Thank you both for such a great experience! |
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Title: Sergio seems to be the service host tha Posted On: 4/17/26 Review For: Sergio Lucero Rating: 
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| Summary: Sergio seems to be the service host that I would have to see moving forward because he is thorough. This is the kindest I can say right now. I did not have Sergio in my last appt. Luckily the service managers have supported appropriate service decisions based on some of my experiences there. But, moving forward, Im going to ask for Sergio. |
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Title: Jack was great he came to pick me up he Posted On: 4/15/26 Review For: Rating:
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| Summary: Jack was great he came to pick me up he was more than helpful explained everything and was very honest if in the future I need a car again I would definitely want him again as my salesman |
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Title: Was helped by Jack G, who was great. Th Posted On: 4/14/26 Review For: Rating:
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| Summary: Was helped by Jack G, who was great. The first car I test drove was the one I drove away with. Quick and easy experience. |
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Title: This was my 3rd visit for routine servi Posted On: 4/14/26 Review For: Rachel Adelman Rating:
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| Summary: This was my 3rd visit for routine service on my RAV4. The service was outstanding. Rachel Adelman met me by my car and introduced herself immediately. She advised the approximate time for the service and asked if I had a questions or concerns. She is extremely professional - you are lucky to have her on your team. |
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