Lia Toyota of Rockland Reviews
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Title: We needed a car quickly and Sam Pal at Posted On: 12/18/25 Review For: Rating: 
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| Summary: We needed a car quickly and Sam Pal at Lia Toyota helped us out. Took us out for a test drive, walked us through the paperwork, and got us ready for the road. Sam is helpful, pleasant, and knowledgeable. "Our car guy for life!" Thank you! |
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Title: I had an excellent experience working w Posted On: 12/17/25 Review For: Rating:
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| Summary: I had an excellent experience working with Chris Truong at Lia Toyota of Rockland. Chris was professional, knowledgeable, and very easy to work with throughout the entire process. He took the time to understand my needs, explained all the options clearly, and never made me feel pressured. His honesty, responsiveness, and attention to detail made the car-buying experience smooth and stress-free. I highly recommend Chris Truong to anyone looking to purchase a vehicle at Lia Toyota of Rockland. |
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Title: prompt service and all work well done a Posted On: 12/17/25 Review For: Rating:
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| Summary: prompt service and all work well done and explained |
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Title: I cant say enough good things about Sam Posted On: 12/16/25 Review For: Sam Pal Rating:
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| Summary: I cant say enough good things about Sam Pal. A few years ago, I first spoke with him when I was looking for a Toyota Sienna. At the time, it didnt work out and he wasnt able to help me but what really stood out is that three years later, when he reached out again today, he did so in such a genuinely kind and respectful way that I was actually happy to hear from him!
His recent cold call was anything but pushy. It was soft, professional, and thoughtful it immediately reminded me why I enjoyed dealing with him back then. Sam has truly amazing sales and communication skills, paired with a sweet, pleasant personality that makes every interaction feel comfortable and positive.
Hes the kind of salesperson who leaves a great impression, even years later. Wishing Sam the very best of luck Lia Toyota of Rockland is lucky to have him! |
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Title: Full service with a great attention Posted On: 12/14/25 Review For: Ralph Russo Rating:
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| Summary: Full service with a great attention by Ralph Russo.
He has served us as an outstanding advisor with an extraordinary focus on our retirement budget, with the best possible out come to ask for.
Allen Nassery |
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Title: 12.5.25 ServiceI seem to repeat myself Posted On: 12/12/25 Review For: Ralph Russo Rating:
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| Summary: 12.5.25 ServiceI seem to repeat myself each time I receive service at Lia Toyota..My Service Advisor Ralph Russo (no relation) sets the tone. He greets you with a smile, listens to your issue, asks pertinent questions and always keeps you posted on the work being performed. He is knowledgeable and will always go beyond to assist you with warranty questions. Amazing how he makes you feel you are his only customer while you know he has another 10 he is helping. Ralph displays the Lia Toyota customer satisfaction goals. Excellent experience |
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Title: Phil Demersky was great. From drop-oof Posted On: 12/12/25 Review For: Phil Demersky Rating:
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| Summary: Phil Demersky was great. From drop-oof to pick up, professional and courteous. |
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Title: Dont buy a used car from here, Ive had Posted On: 12/11/25 Review For: Rating: 
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| Summary: Dont buy a used car from here, Ive had the car for less than 4 months and it already has issues and of course its out of warranty. This is my second time buying a used car from here and both times the experience has not been good. I would not recommend this place if they were giving the car away for free. |
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Title: Just bought hilander on this place Sam Posted On: 12/10/25 Review For: Sam Pal Rating:
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| Summary: Just bought hilander on this place Sam pal he is great guy he can help you fixed problem very good experience |
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Title: Ralph Russo is a very attentive custome Posted On: 12/10/25 Review For: Ralph Russo Rating:
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| Summary: Ralph Russo is a very attentive customer care service rep. He listens to all my questions and concerns for the upkeep of my vehicle and offers solid solutions to potential and current problems. I trust Ralph's judgement. |
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