Crown Subaru Customer Reviews
Author: alexaclift6
Title: My experience at Crown Subaru with Elliot was unlike any
Posted On: 5/7/26
Review For: Elliott Dockery, Habib Rehman, Justin Standridge
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My experience at Crown Subaru with Elliot was unlike any other. His patience, kindness, and compassion really sealed the deal. I came in 15 minutes before close after a long day of car shopping, hoping theyd let me look at one more vehicle. He immediately had no hesitations, we hopped in the car and just started driving. He converses very well and likes to genuinely know and understand his customers, Id even go as far to say he doesnt make you feel like a customer but a friend that you brought shopping with you for advice. I will always come back here for my car needs, 10000/10 experience.
Author: Phyllis Hart
Title: Laura Montalvo was professional, caring
Posted On: 5/6/26
Review For: Laura Montalvo
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Laura Montalvo was professional, caring, and patiently answered all my concerns.
Author: sandydnelson
Title: Kenneth Melton was the best from the initial contact
Posted On: 5/5/26
Review For: Kenneth Melton
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Kenneth Melton was the best from the initial contact through the entire purchase. Courteous and knowledgeable. He made the entire process and enjoyable.
Author: jarrodddixon
Title: Shana was very helpful and understanding of the
Posted On: 5/5/26
Review For: Shana Madsen
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Shana was very helpful and understanding of the situation. She was very responsive and helped get the deal done.
Author: Bealuh Wilcox
Title: Kelly Carlson in sales was awesome She helped us get
Posted On: 5/4/26
Review For: Kelly Carlson
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Kelly Carlson in sales was awesome She helped us get the rite payment and she wasnt pushy like you see a lot at car dealerships I got a used car Honda Accord hybrid
Author: Michael Tomshack
Title: Lucas Weir met me at my car, walked wit
Posted On: 5/3/26
Review For: Lucas Weir
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Lucas Weir met me at my car, walked with me to the desk to review the appointment details, set expectations, after the inspection he found me in the waiting area to explain the findings and cost. When the task were completed, he gathered me from the waiting area, completed the payment process and walked me to the car insuring everything was in order. Nice to see full professionalism in action.
Author: Sarah Greene
Title: Best car buying experience ever! This i
Posted On: 5/2/26
Review For: Cindy Mcmichen, Shana Madsen
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Best car buying experience ever! This is my first time buying from a dealership & second subaru. I could not recommend Shana and Cindy enough. They made a nervous first time buyer very comfortable and got me into a car better than what I could have imagined. 10/10
Author: Kathy
Title: Lucas Weir was great, kept me informed about my service.
Posted On: 5/2/26
Review For: Habib Rehman, Lucas Weir
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Lucas Weir was great, kept me informed about my service. waiting area was clean and well stocked. Bathroom was clean.
Author: scottbonner0875
Title: This was easily one of the best car-buying experiences
Posted On: 5/2/26
Review For: Sam Cruz, Shana Madsen
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This was easily one of the best car-buying experiences Ive ever had. My salesperson, Shana, was absolutely amazing, and the entire staff I worked with was just as great. The process was smooth, quick, and completely hassle-free. We drove three hours to get there, and I would do it again without hesitation. Thank you all for making the experience so professional, efficient, and easy. I truly appreciate it!
Author: Melony Stover
Title: Lucas Weir was my tech rep for new tire
Posted On: 5/2/26
Review For: Lucas Weir
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Lucas Weir was my tech rep for new tires. I was not happy a tire had two nails in it, and it could not be repaired. I ended up buying four new tires due to low tread on the old tires. I could not afford the cost of the new tires but bought them due to Lucas' thorough explanation. A few months later I was driving from Florida to Tennessee in an ice storm, and I thought about how thankful I was for Lucas being patient with me (a 71-year-old widow), and that I had purchased four new tires for my Subaru Outback. I said a prayer thanking God for taking care of me. I made it home safely.
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