Crown Subaru Customer Reviews
Author: Seija Ojanpera
Title: Melissa Dalton provided outstanding ser
Posted On: 12/11/25
Review For: Melissa Dalton
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Summary:
Melissa Dalton provided outstanding service. She was friendly and efficient and even synced my phone in the loaner car. 5 Star service.
Author: Holly Neidich
Title: Lucas Wier was pleasure to work with an
Posted On: 12/11/25
Review For: Lucas Weir
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Lucas Wier was pleasure to work with and I will return for further needs. Thanks
Author: Imogene Myers
Title: There on time. Matthew White helped me
Posted On: 12/11/25
Review For: Matt White
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There on time. Matthew White helped me to know what I needed to have done at that appointment. Very nice service representative.
Author: Mark Mendenhall
Title: Alexis Stafford did a fantastic job han
Posted On: 12/10/25
Review For: Alexis Stafford
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Alexis Stafford did a fantastic job handling my scheduled service for my Crosstrek. She previously helped us out with a warranty issue in the most professional manner possible and solved the problem to our 100% satisfaction. She is great.
Author: Tim Taylor
Title: I came in for a scheduled oil change &
Posted On: 12/10/25
Review For: Matt White
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I came in for a scheduled oil change & tire rotation service and also asked to have my battery checked. I enjoyed the free coffee while charging my tablet and reading the paper in the large, quiet customer waiting area. My car checked out fine and Mr. White clearly explained the results of the battery check and the other tests made.
Author: Bill Qualls (Bigbill)
Title: Our 16 crosstrek developed a coolant le
Posted On: 12/10/25
Review For: Alyssa Lupo
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Our 16 crosstrek developed a coolant leak, normally I would turn my own wrenches but havent worked on more modern model subbies, since its wifes daily figured Id let shop handle itwalked in and immediately treated like I was actually someone, my 1st interface with them was Mrs Alyssa, she is AMAZING, I was in work clothes, she took her busy time to answer my questions/concerns, very polite very patientshe got us lined up for a drop off date and a borrower vehicle..explained to me the estimated time to repair, what was basically involved and also knew the mechanics rough estimate to get us done..I added some other services like CVT drain fill and front/rear differential service as well as pcv replacement..my ENTIRE expirence was just utterly stunning, THIS is the way to handle a customer and Mrs Alyssa was the spear head of that strategy for me.just an amazing experience, just because of how it was handled Ill be back for a new subbie when this one finally dies or we grow tired of it.GREAT JOB Crown!!!!
Author: Lee Pierce
Title: Great presence, professional and friendly.
Posted On: 12/10/25
Review For: Brandee Toche
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Great presence, professional and friendly. Great product and knowledgeable sales person. She was great to work with
Author: connieking1961
Title: The Crown dealership was welcoming, clean and efficient
Posted On: 12/9/25
Review For: Kenneth Melton
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The Crown dealership was welcoming, clean and efficient AND I was never hounded by salespeople. Kenny was available and attentive. Super experience! Thank you
Author: Alisa Price
Title: Alyssa is BEST IN CLASS as far as custo
Posted On: 12/9/25
Review For: Alyssa Lupo
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Alyssa is BEST IN CLASS as far as customer service. She is professional, friendly and knowledgeable! Definitely recommend Crown Subaru and Alyssa.
Author: Jamie Damcott
Title: Lucas was friendly, professional, and k
Posted On: 12/9/25
Review For: Lucas Weir
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Lucas was friendly, professional, and knowledgeable about what I needed. He was also accommodating of my dogs that I always take with me and even gave them their own Subaru toy
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