Crown Subaru Customer Reviews
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Title: Working with Jacqueline was easy and enjoyable! Posted On: 4/7/26 Review For: Matt White Rating: 
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| Summary: Working with Jacqueline was easy and enjoyable! Ive had only pleasant experiences with Crown Subaru as well, and appreciate how friendly all of the staff are. I love my new Forester! |
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Title: Crown Subaru exceeded my expectations! Posted On: 4/7/26 Review For: Jennifer Morgan Rating:
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| Summary: Crown Subaru exceeded my expectations! Everyone was very friendly and super helpful. Jacqueline went above and beyond for us and made sure we were getting the best deal. |
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Title: When narrowing my choices for a new car Posted On: 4/6/26 Review For: Shana Madsen Rating:
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| Summary: When narrowing my choices for a new car (between Toyota, Honda, and Subaru), I had the good fortune of getting Shana Madsen to help me decide. She understood what I wanted and did not attempt to push me into something else.
Shana managed to show me, explain the Forester I wanted, and answer all of my questions while also working with another customer. - - The next day, after my decision to buy a Forester (which had to be obtained from the Atlanta area), she quickly and professionally did her part in preparing for the completion of the sale (again while also helping someone else). Never feeling rushed or pressured, either time, I felt good about the experience. |
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Title: I cant recommend this dealership enough Posted On: 4/6/26 Review For: Dwayne Pruitt Rating:
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| Summary: I cant recommend this dealership enough. I worked personally with Dwayne Pruitt, and he is genuinely kind, honest, and easy to work with. I came in expecting to buy used and gave him a firm monthly budget, and he was upfront that we could actually get into a brand new Subaru Crosstrek for less. It never felt like a sales tactic, just honest guidance, and he made it happen with zero pressure.
He laid out all the options clearly, no hassle, no pushiness.
What really stood out was the care he put in beyond the sale. He personally cleaned my car and took the time to walk me through all the features, making sure I felt comfortable and confident before leaving.
The environment felt welcoming and easygoing, and I never felt judged or uncomfortable at any point. |
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Title: Shana Madsen was very professional and very nice to work Posted On: 4/6/26 Review For: Jennifer Morgan, Shana Madsen Rating:
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| Summary: Shana Madsen was very professional and very nice to work with. She helped me purchased my very first Subaru and it was a great experience. Everyone was very nice at Crown Subaru. |
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Title: We bought a new 2026 Ascent through Shana. Posted On: 4/6/26 Review For: Justin Standridge, Shana Madsen Rating:
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| Summary: We bought a new 2026 Ascent through Shana. It was a great experience very easy to work with and very professional.. |
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Title: Elliott Dockery made buying my new Hybr Posted On: 4/5/26 Review For: Elliott Dockery Rating:
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| Summary: Elliott Dockery made buying my new Hybrid Forester a great experience! From the test drive all the way to driving off the lot, the process felt relaxed and pressure-free, more like working with a trusted friend than a salesman. Excited to be a first-time Subaru owner! |
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Title: We were greeted at first arrival. Posted On: 4/4/26 Review For: Kelly Carlson Rating:
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| Summary: We were greeted at first arrival. Everyone was friendly and we didnt feel pressured. |
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Title: Posted On: 4/4/26 Review For: Melissa Dalton Rating:
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| Summary: The service advisor, Melissa Dalton, was knowledgeable and professional. She kept me informed of the progress of the work. Please have donuts next time. will |
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Title: Melissa Dalton was professional through Posted On: 4/4/26 Review For: Melissa Dalton Rating:
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| Summary: Melissa Dalton was professional through the entire process. She kept me informed of the ongoing work. She also laughed at my jokes. Coffee machine was great but no donuts. Thank you all. will see you soon. Will |
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